Aeropostale Return Policy in 2023 (Updated)

Aeropostale is one of the most prominent shopping malls in America. It’s the core of casual garments and other accessories produced for society’s youths. It has numerous offline stores as well as an e-commerce store too. 

One can grab the original Aeropostale products from their stores or website. The website is On the other hand, you can go to the website and search for a store of Aeropostale to purchase physically from that store. 

Now the question is whether the Aeropostale Return Policy is valid or not? Per the return policy, Aeropostale allows its customers to return the returnable within a certain period. However, it’s returning any good during the festive seasons is quite tricky. Especially during Christmas, the return becomes a significant problem at any store.

To return a product at your local store, you must contact the store manager earlier for the dates and time. 



What is Aeropostale’s Return Policy?

A vivid confusion exists among the consumers regarding the return policy of Aeropostale. Aeropostale accepts the returns on certain conditions.

  • First, the product must be unwashed, undamaged, and not be worn completely. 
  • All tags should be attached well to the product.
  • One has to refund the product within 60 days from the bargain date. 
  • The original bill must be submitted with the product.

However, liquid products are not approved in their return policy. 


Aeropostale Return Policy for Online Purchase 

Aeropostale Return Policy

The Aeropostale Return policy applies to consumers who purchase the Aeropostale products online via Mail or directly from the website. 

Still, some restrictions remain for some kinds of products as per the return policy. They are –

  • Worn or used product 
  • Room accessories or bedding 
  • A liquid fragrance like – perfumes, scents, etc.

Aeropostale will never accept returned products with no original purchase pay slip. In that case, some essential costs will never be refunded. 

  1. The cost of shipping 
  2. The cost of wrapping 

The U.S. and Canadian customers can return their products to Aeropostale via their email addresses. The products are directly sent to the Returns Centres of Aeropostale, which is in Omega Parkway. Sometimes, the products are kept at the stores in the U.S. too.


Aeropostale Return Policy for In-store Purchase 

Aeropostale Return Policy

It’s easier to return a product to the physical store than online. Customers of the United States can attend the stores to return their products anytime. However, the customers are demanded to execute the original pay statement and the products’ tags. If any kind of dispute arises, the store will boldly refuse to return that product. 


What is Aeropostale’s exclusive online policy?

Aeropostale permits an individual customer to purchase a maximum of 50 units daily. More than 50 units of products in a single day is strictly prohibited. 

This brand is successful online because, from sourcing to selling, they handle single handily. No duplicity occurs for this.

Online return is possible here for the original merchandise without any dispute. 


Can I return the online purchase to the Aeropostale retail store?

The items purchased online can be returned to the Aeropostale retail store only if the item is purchased from the website of Aeropostale, that is, The return will only be accepted with a packing slip or confirmation email. But the Aeropostale items that are bought from outside the store will have a different return policy. 


What is the Aeropostale international return policy?

Aeropostale Return Policy for International

In recent times Aeropostale does not allow exchanges or returns on international shipments. Still, you can contact us via email telling us the reason for your dissatisfaction. You will get instructions on how to return or whether the return is possible. 


Can I return my online purchase by Mail?

Yes, you can return an online purchase by Mail within 60 days of the purchase date if you want a full refund. The purchase must be unwashed and unworn. 


Will I get a refund from Aeropostale?

Yes, you are eligible to get a refund from Aeropostale if the return is done within 60 days of your purchase. After receiving the return package, the refund will be initiated within 30 days. But you will not get a refund of your shipping charges. 


Aeropostale returns policy for Damaged or Defective items. 

 If you have received a damaged or defective item, you may contact customer care within 30 days of your delivery. The customer care number is 877-289-2376. You must tell the representative order number, item number, tracking number, email address, and contact number. 


How to return an item to the Aeropostale online store?

In the packing slip, you will find detailed instructions to return an item. The steps to return an item to the Aeropostale online store are as follows: 

  • You have to pack the item securely in the original package.
  • Then you need to stick the pre-paid, pre-addressed label onto you’re the package you want to return. 
  • Then you need to choose the reason for the return code on the packing slip and give it with your return package, including the billing name, order number, and address. 
  • Then it must be dropped off at any UPS store, office Depot, etc. 
  • You can track your return package with the help of the Aeropostale website. 


Can I able to Aeropostale return without a receipt?

No, you will not be able to Aeropostale return without a receipt. You must provide the original sales or gift receipt for returning an Aeropostale item. 



Aeropostale has come up with a variety of unique products. But you should know the return and refund policy before buying any item from Aeropostale. You should know that orders more than 50 units are not eligible for return anymore, whether online or in a retail store. You must keep the original sales or gift receipt if you want to return an item. They provide a total return within 60 days of delivery, but you must show a valid reason for returning the item. I hope now you understand the Aeropostale Return Policy.


Read About Other Return Policy

Rugs USA Return Policy

Canadian Tire Return Policy

Mercari Return Policy

Simplisafe Return Policy

Homesense Return Policy