Altered State Return Policy in 2024 (Damage Items, Refund, Process)

If you want to return your altered state clothing items, the good news is that altered state has no time limit in exchange for returning their item.

But still, it will be better if you return your altered state item within six months.

Fashion websites always excite people, and when it’s altered State, the demand for their clothing and accessories is always high.

This company was first established in 2009; even though they are not in the fashion business for very low, altered State still gained quite a popularity because of its good quality and stylish products for women.

But still, we can’t deny the fact that no matter how much people love altered State clothing and accessories; there are reasons, just size, color, texture, etc., for which customers want to return their altered State items.

Also, as the altered state only takes returns with proof of purchase, customers should stay careful before and about returning an item.

Besides that, there is much useful information that the customers should know about the altered state product return.



Altered State Return Policy for damaged items?

On the Altar State website, there needs to be proper information regarding receiving a damaged item.

But still, if you believe that the items you get from the Altar States are damaged, you can return them.

In exchange, Altered State will grant you a refund.

But to get a refund of your order shipping and handling fee as well, contact the altered State customer service number at 1-800-284-7348 or email [email protected] as soon as possible.


How to Return the Product to Altared State?

How to Return the Product to Altared State

Well, no matter how much we like something from the altered state if its fitting isn’t right and you are not feeling confident wearing it.

In that case, we only have one other option besides returning it. 

So, to return the Altered State ordered an item through the mail-

● Login into your altered State account 

● Go to the purchase history

● There, apply for the return of your altered State item and complete the return process.

● Then print out the return label you’ve received from the altered state.

● Then pack your altered state item thoroughly to ensure it reaches the destination safely.

● After that, stock the altered State return label at the top or side of the package. 

● Then, drop it at the altered State mentioned carrier service office.

If the altered State item is purchased from the store, then return that item,

● Visit any nearby altered State store, 

● Ask the altered state employee at the store if you want to return your product.

● After checking your altered state item, the altered state employees will start processing your refund if everything is fine.

● You must take your credit card to the altered State store to receive a refund for your original payment method.

And, if you purchase the altered State item from the altered State Instagram or Facebook profile.

You must request a return label by messaging the altered state on the social media app or at their customer service number 1-800-284-7348.

Or you can do another thing; you can choose a carrier service of your choice and send your altered State return item to the following address,

altered State, 

Attn: Returns, 

235 Partnership Parkway Maryville, 

TN 37801.



What products does the Altered State not accept as a return?

At Altered State, there is little information about the items you can return to the company.

However, items that are purchased during a final sale can not be accepted for return or exchange.

Also, if you still need the original receipt of the altered state item, returning the altered state item gets easier.

If you purchased the altered state clothing item online, you can get the receipt from the website, but you have to be careful with the store-bought altered state items.

Besides that, before returning an item to an altered state, ensure it’s unworn, undamaged, and unwashed.

But still, as it’s not properly mentioned on the website and you can have doubts, in that case, contact altered State customer service by texting or calling 1-800-284-7348 or sending an email to [email protected].



Does Altered State have a free return?

Unfortunately, at Altered State, you can get a free return.

We love purchasing interesting and beautiful clothing items from the altered state but prefer something other than paying for the return shipping.

When a customer purchases something from the altered State website, they purchase it with a lot of hope, but ultimately, when they have to pay for the product return, that doesn’t feel satisfying. But no one can go against the rules. 

So for the return shipping, the customers have to pay $8.95 as the fee.

After the return process at the altered state, the customer will receive a shipping label from the altered state website.

After that, the customers can use it to return their purchased items from the altered state. So after you claim the return label, use it immediately. 

Also, for the altered state return item, you don’t have to pay the fee instantly.

The return shipping fee for Altered State Product will be deducted from the refund amount. 


Can I exchange my altered state item instead of returning it?

If you are facing a fitting issue with the present altered state clothing item and want to purchase a smaller size at an altered state, you can do that.

But for that, you have to go through the return process of that item, then during the process, include a note in your altered State package about which item you want to exchange your order with.

After that, if the item is available at the Altered States stock, they will send that in exchange for your previously ordered item.

But you’ll receive a refund if your desired altered state item is sold out. 



How long will it take to get a refund from the altered state?

How long will it take to get a refund from the altered state?

After a customer applies for a refund for their online order at altered State, it takes 3 to 10 days to get the product successfully returned to the altered State company.

After that, the product goes through a thorough process of checking where the reason of reason is verified, and the employees check if the returned clothing items or accessories have any sign of damage. 

Then, after the process is done, altered State generates the refund process, which takes around 3 to 5 days to show in your original payment method.

Excluding all the shipping and handling fees, besides that, if you still have any queries, contact 1-800-284-7348 altered State’s customer service number, or email [email protected].



Read About Other Return Policy

FWRD Return Policy

Quince Return Policy

Fashionphile Return Policy

Gorjana Return Policy

Prada Return Policy

Zalando Return Policy

Sports Basement Return Policy

Talbots Return Policy

White Fox Return Policy

Officeworks Return Policy