Ardene Return Policy in 2024 (Updated)

If you are not satisfied with Ardene Purchase. You can easily return your product.

Before returning or exchanging any product, you must be aware of Ardene Return Policy.

Ardene, a Canadian family-owned fast-fashion retailer, was founded in 82.

It is located in Montreal, Quebec. It started as an accessory and jewelry store, but today it offers a wide range of clothing, footwear, and accessories.

Ardene began as an accessory and jewelry shop. Today it is one of North America’s most popular shopping destinations.

There are over 400 stores and an expanding online presence.

Ardene offers a wide range of products, including clothing, footwear, accessories, jewelry, activewear, intimates, and beauty products.



What is the Ardene Return Policy?

What is Ardene Return Policy

A retailer’s return policies govern how customers can return or exchange purchased merchandise.

Customers are informed about what items they can return and for what reasons. They also have a time limit.

Ardene offers 30 Days returns for in-store and online purchases.

Please note that refunds will only be issued if the original payment method was used.

Online orders that are returned in-store will be refunded with a gift certificate. For more information, please see the below.

Before returning or exchanging any items, you must check the eligibility criteria.


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What are the Eligibility Criteria for Ardene Return Policy?

Eligibility requirements must be met before returning or exchanging any product.

Your order was placed within the past 30 days (For the Date, check your Email).

Your product must be in the same condition.

The product is new, unworn, undamaged, and unwashed.

The product comes in its original packaging, with all price tags.


What items can not be returned?

Gift cards and electronic gift cards, swimwear (if the hygiene liner has not been removed), body jewelry, beauty accessories, charity items, surprise bags and cosmetics, face and mask coverings, perfumes, and personal care and hygiene products. These items cannot be returned or exchanged.


Ardene Return by Mail

Ardene Return Policy

If you purchase your product from Ardene Physical stores. You can’t return by mail.

Restocking fees of $5 per return order will apply and be deducted from your reimbursement. Your returned items must comply with all eligibility requirements to be eligible for a refund. Ardene won’t send you a refund if you return any item that doesn’t meet these eligibility criteria.

You can print the label by clicking or going to, where you will enter return ID Number PR356189.

Notable: You can print the label by hand, but the postal service will print it for you if you cannot print it.

The merchandise must be packed in its original packaging with all tags attached.
Necessary: Do not pack your merchandise in a box. No boxes will be accepted.

Include a photo of your invoice with the package

Drop the package with a shipping label at a Canada Post office near you.

After Ardene has processed the refund on your original payment method*, you will be emailed to confirm. *Some exceptions are possible.


Ardene Return Policy for in-store purchase

Return the merchandise in its original packaging and a receipt (proof of purchase) to a local store. All eligibility requirements must be met.

Your order was placed within the past 30 days (For the Date, check your Email).

Your product must be in the same condition.

The product is new, unworn, undamaged, and unwashed.

The product comes in its original packaging, with all price tags.


When will I get a refund from Ardene?

We want our customers to be delighted with online purchases. We make it easy to return or exchange items online. We offer a 21-day return/exchange policy on online orders to ensure our customers are satisfied. All refunds will be credited back to the original payment method, except if you return it in-store. In that case, your reimbursement will come as a gift certificate. Except for merchandise not eligible for returns and exchanges, you can send your product(s) and any other payment method to head office.

The refund will be credited to the original payment method or any ARDENE Store. Gift cards will also be credited. You can exchange your product(s), in any ARDENE Store, for a different size or an item of equal value.


Can I cancel Ardene’s order?

All online and in-store orders are eligible for a 30-day return policy if the items are in good condition. For more information, please visit’s Easy Returns page.


Is Ardene’s product Returnable/exchangeable?

Yes. You can exchange your product by bringing it into an Ardene shop with a proof of purchase invoice within 30 days. No exchanges can be made without the original receipt. All eligibility requirements must be met. Only regular Ardene stores can exchange merchandise.


Why should you have an Ardene Return Policy?

Fair return policies build trust between customers and businesses. Offering customers a clear and consistent method to return an item purchased can increase conversion rates and repeat business.

However, getting a return request can be emotionally and financially draining.

A customer returning a purchase can lead to a loss in profitability. Knowing that someone doesn’t like your product can be demoralizing for business owners who believe in the value of their products and can also cause them to lose revenue.

It can be tempting to overlook the reality of exchanges and returns and ignore the growing problem.


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