Asics Return Policy in 2024 (Updated)

When a customer buys things, they often think of what would happen if they do not like the product when they take it home or if it is an online order; what will they do if the item is defective? Asics offers a good return policy to answer all their customers’ questions to avoid confusion when shopping with Asics.

If you are still confused about Asics, go through this article about Asics Return Policy, and it will make you understand why Asics has become so popular.

It always thinks of the customers.

Asics is a Japanese multinational company that is popular for producing sportswear like shoes, clothing, and accessories.

The company has now become famous all over the world. Now it has become a trendy brand for sportswear.



What is Asics Return Policy?

Asics always wants to keep its customers fully satisfied.

That is why it offers a potential, customer-friendly return policy.

Asics allows you to return any product, be it an online purchase or inspire a purchase, within 90 days from the date of purchase a get a full refund for it.

But for returning any product you have to fulfill a few conditions set by them.

It only accepts returns if the purchase was made from or an ASICS store.

You are not eligible to return the product purchased from another authorized retailer.

You have to return the product within 90 days from the date of purchase, but after 90 days, no returns will be entertained.

The product you are returning must be in its original condition, such as it should be unworn, unwashed, and unaltered, and tags must be attached to it.

You have to return the item in its original packaging.

It would help if you mentioned a valid reason for returning the product.

You will get the refund in your original mode of payment.

ASICS return policy says that a product received as a gift will be refunded to the buyer.

Returns are accepted within the country from where you have bought the product.

You must wait for 3-4 business days until the return process is completed.

You will only get the cost of the product and the tax applied to it as a refund.

There is no chance of getting the shipping cost as a refund. Sale items, socks, and innerwear items are not eligible for returns.


Asics Return Policy for Online Purchase

Asics Return Policy for Online


Online purchases must be returned by mail. You must first raise a return request online to return a product by mail.

  • You have to visit the Asics return page.
  • There you have to provide your order number and email address.
  • Then you have to fill out the details and print out the return shipping label.
  • Then you have to pack the items appropriately and attract the return shipping label outside the package.
  • Then you need to ship the parcel using your preferred carrier. Do not forget to take the tracking number from the carrier service.


Asics Return Policy for In-Store Purchases

Asics Return Policy for In-Store Purchases

An in-store purchase must be returned in-store.

You must bring the product to any Asics store or outlet where you can make easy and free returns.

You have to bring proof of purchase, be it the order confirmation page, order details page, or order email.

You will get a refund in your original mode of payment.


Does Asics Offer Exchange To Their Customers?

Asics does not offer exchanges to their customer unless the product is defective.

If you dislike any product, you must return it and order a new one.


Asics Return Policy for Wrong Items

If you have received the wrong item, call (855) 233-3120 as soon as possible. You may send an email to [email protected].

You can contact customer care at any time as they are available 24×7 regularly to help you through phone or email. They will help you to solve your issue.


What is Asics Buy 1 Get 1 Return Policy?

If you want to return the buy 1 get 1 product, you must pack both items in the same package to be eligible for a refund.

If you return only one thing, you will not get a refund. If there are any size issues, you may contact their customer care. They will help you to solve your problem.


Final Thoughts

Asics is no doubt a reputed company. It always delivers your product by checking thoroughly.

Still, they have a simple return policy if, by any chance, the customers face any issues or do not like the product for some reason can return the product without any hassles.

You must go through this article about the Asics Return Policy if you are confused about how to return any product to Asics.


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