BJS Return Policy in 2023 (Updated)

In this article, you will learn everything you need to know about the BJS Return Policy. A return policy is always beneficial in fulfilling the customer’s requirements. It attracts customers. If there is a good return policy, the customers will shop with the company again. On the other hand, it will raise the popularity of that brand too.

BJS is an American membership-only warehouse club chain. It is headquartered in Westborough, Massachusetts, United States. Mervyn D. Weich founded this company in 1984.


What is BJS Return Policy?

BJS is always trying to provide customers with a beautiful service. If unsatisfied with any purchase, you may return or exchange it by following the return guidelines. 

If you want to return an item, you may bring it to the Member Services Desk-in Club. If you have purchased any product from, they are eligible for return in-Club or. You may log in to your online account to initiate a return for the item. 

The BJS Return Policy usually gives a one-year timeframe from the date of purchase to initiate a return, except for electronics. 


What are the BJS Return Guidelines?

BJS Return Policy Return Guideline

The BJS return guidelines are as follows: 

● BJS will accept the general merchandise, excluding electronics returns, only if it is new in condition. The accessories must be attached to the product. Customers can initiate their returns within one year from the date of purchase. Non-grocery items purchased more than one year ago are not eligible for returns. There are some exclusions. They are as follows:

1. Computers, electronics, televisions, home theater displays, and patio sets are eligible for return within 90 days from the date of purchase if they are undamaged. All the accessories must be attached to the product. 

2. If you have found any damage on your television, home theater displays, laptops, and tablets at the time of initial inspection, you may return the product along with its original packing and all the accessories within 14 days from the receipt date. 

3. You should keep the DVDs, computer software, and video games in their original packaging and unopened. 

4. Large appliances like refrigerators, washers, dryers, ranges, and dishwashers are eligible for return within 30 days of delivery. You need to call 877-832-4888 to raise a return request. 

5. If you have purchased items with BJ’s, buy online, pick-up in -Club-Service they are returnable only to the club. Those with Online Access Memberships cannot return an online order to a Club location for a refund. 

● If the item you have purchased gives an entitlement to a discount or award, including an Award under BJ’s Perks Reward®, Membership, or a discount under BJ’s Gas Savings Program is not eligible for return if the award has been redeemed or the discount has been used. 

● The items purchased using EBT in-Club or are eligible for return within 90 days of purchase. 

● BJS is not responsible for return shipping charges if the product is returned to the buyer’s dissatisfaction. 

● The refunds will be issued to the original mode of payment. 


What products does BJS not accept as a return?

BJS will not accept returns for the following products: 

● Lottery tickets, cigarettes, tobacco products, and alcohol if there is a restriction by State Law. 

● Gift cards 

● The items that were bought as a part of a special event. 

● Apparel entitled as final sale 

● Opened DVDs, computer software, and video games. 

● The products like boats, awnings, and many more have a manufacturer’s warranty. 


Can I return a mattress to BJS?

You can initiate a return for a mattress to BJS if they are in the plastic covering and unopened. 


How long does a refund from BJS take?

The refund process is started after getting the returned product. First, they check the product minutely, and then they will decide whether you’ll be eligible to get a refund or not.

A refund may take 30 days to be credited to your account. 


What are the return guidelines for BJS Optical?

BJS Return Policy BJS Optical return

● BJS optical stir prohibits the returns on prescription eyewear or contact lenses. It is returnable only if the contact lens box is kept unopened, unmarked, and at least one year from the expiry date. 

● Optical accessories are eligible for returns within one year of purchase if they are new in condition. 

● If you have broken or damaged your prescription eyeglasses within one year of the receipt, you will get 50% off any one-time replacement on frames or lenses. 

● If your prescription changes within 60 days of purchase, they will remake your lenses for free and replace them in their original frames. 


When will I get my refund from BJS?

You will get your refund within 30 days in your original form of payment from the date of receiving your return package to BJS. 


What is the BJS Return Policy for any warranty products?

The product with the manufacturer’s warranty if they have service centers has some limitations. You have to contact the manufacturer for assistance with the products like: 

● Opened massage chairs 

● Awnings 

● Gas-powered outdoor equipment 

● Boats 

● Fireworks or items added with gas, fuel, or oil. 

● Furniture sets bought more than one year ago. 

● Mattresses without plastic covering and opened. 

● Swing sets, pools, sheds, spas, etc. 



You must read this article to know about the BJS Return Policy. It will help you to make your upcoming decision regarding shopping from BJS.


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