Bouclair Return Policy in 2024 (Return Guide)

Bouclair has introduced a potential return policy to build customer trust known as the Bouclair Return Policy.

In this article, we share detailed information about their return policy.

It is a private Canadian Company that offers many home fashion and decor products like home accents, Wall Decor, and many seasonal products through its stores.



What is the Bouclair Return Policy?

Bouclair allows customers to return their in-store online, including in-store e-commerce orders, or you may also return the product to their call center at 1-800-268-2524.

The company accommodated exchanges in-store only. You will get a full refund in your original method of payment. 

As per the Bouclair Return Policy, you only need to return store purchases, or orders picked up in-store to the store.

The company accepts returns or exchanges within 30 days from the date of reopening your local store. 

The shipped-to-home orders are eligible to be returned in-store and by mail.

If you are returning a product through the mail, you need to take a prepaid return label from customer service within 30 days from the date of receiving your order. 


What are the main conditions in the Bouclair Return Policy?

Bouclair Return Policy Return Conditions

The main conditions in the Bouclair return policy are as follows: 

● The products you are returning must be in a resalable condition. To qualify for a refund or exchange, the Product must be unused and packaged in its original packaging with the barcode labels. 

● Opened or used bedding like Coverlets, duvets, comforters, coverlets, bed sheets, pillows, baby cribs, certain bathroom items like shower curtains and towels, face masks, 50% Merchandise off or more, custom-cut blinds are not eligible to return

● Gift cards are considered to be final sales, so they can not be refunded or redeemed for cash. 

● The company does not take responsibility for shipping and handling charges and is not eligible to be refunded. 

● The company issues a refund in the original method of payment considering the amount you paid for the product. 

● You must provide proof of purchase to qualify for a refund. They will offer you only an exchange if you cannot provide proof of purchase. 

● For all other cases, the company will issue a store credit considering the item’s price at the return time.


How to return a Bouclair e-commerce order by mail to the Bouclair warehouse?

If you return a Bouclair e-commerce order by mail to the Bouclair warehouse, they will issue a refund to the credit card you used when making the original purchase.

The company does not offer a refund for original shipping and handling charges unless you have received a defective or damaged product.

The customers must pay for the return shipping and pick-up charges, which will not be refunded.

You will receive a prepaid return label from the company so that you can make your return easy. You need to follow the steps to raise your return request: 

● You must enter your order number and the SKU number of items you want to return, mentioning the quantity for each item you want. 

● You must make it clear whether you are returning your entire order. 

● You need to type a subject that is ‘return request.’ 

● Then, you must attach the prepaid return label you received through email to the outside package. 

● Then, you have to mail your package by using the carrier of your choice to the following address: 

Bouclair Ecomm WH

152, Alston 

Pointe-Claire, Québec 

H9R 6B4 Canada 


How to Package your product before returning to Bouclair?

Bouclair Return Policy for Package Return

You have to package your product in the following way before returning it to Bouclair: 

● First, you must separate the return section from your packing slip. 

● Then, you have to mention the number of units of each item you are returning along with a valid reason code that is given on your coaching slip. You have to include it in your return package. 

● Then, you have to attach the prepaid return label that has been emailed to you by their Customer Service Representative on the outside of your return package. And then, you need to drop off your package at any Canada Post or Purolator location. 

● You may also mail your return package to the following address: 

Bouclair Ecomm WH

152, Alston

Pointe-Claire, Québec

H9R 6B4 Canada


When will I get my refund from Bouclair?

As soon as Bouclair receives your return package, they will verify your product and issue a refund considering the Merchandise’s total purchase price and tax within 3-10 business days.

If you do not get the refund within ten business days, you may contact their customer service by calling 1-800-268-2524 or through mail at [email protected]


Can I return any web-exclusive items to the Bouclair store?

Yes, you can return any web-exclusive item to the Bouclair store. You may also return them through the mail.

You must file the standard Bouclair return policy to qualify for a refund. 


Read About Other Return Policy

Kith Return Policy

Moosejaw Return Policy

Arcteryx Return Policy

Primark Return Policy

Tempur Pedic Return Policy