Box Lunch Return Policy in 2024 (Return Info)

The Box Lunch Return Policy is as exclusive as the products of Box Lunch.

It is efficient enough to fulfill the customers’ requirements with their return or refund. 

Box Lunch is a famous American retail chain that sells products kike apparel, accessories, home goods, novelties, and collectibles.

This company was set up in 2015. It is headquartered in Industry, California, USA.

We will learn about the Box Lunch Return Policy in this article so that you can enjoy your shopping and make hassle-free returns. 



What is Box Lunch Return Policy?

Box Lunch takes utmost care to satisfy you with every single purchase.

But if you face any issue with your product, you may return the product on or before 30 days in-store or via Mail. 

As per the Box Lunch Return Policy, international customers must use a self-serve form to make an easy return. 

If the product is damaged or lost during transit, the company will not be responsible for this.

The company will not provide a refund for return shipping or original shipping.

It may take 2-7 business days to process your return after receiving the package.

You will get your refund within 3-7 business days after processing the return. 


Does Box Lunch allow returns?

Yes, Box Lunch allows returns within 30 days in-store or by Mail.

You have to keep the box as same as the received one.

No dispute from your end will be allowed for the return. And also, keep the bills in the box.


How to make Box Lunch Return by Mail?

Box Lunch Return Policy Return by Mail

If you want to make a Box Lunch return by Mail, you must have your order number. You need to follow the steps given below to process your return: 

● First, you have to fill out the fields given on the return form that was included with your order. 

● Then, you must pack your return securely in the original package. You have to place the return form inside the return package. 

● You should not tear off the bottom of the invoice. You have to provide the entire form so that they can identify your order. You need to fill out the required fields on the return form. 

● Then, you have to attach the prepaid return shipping label to the outside of the package and ship it through any UPS store to the following address: 

BoxLunch Returns – 7295 San Gorgonio Dr. Riverside, CA 92506


How to make Box Lunch Return to the store?

Box Lunch Return Policy Return Process

You can return a product to any Box Lunch store with the original receipt if the product is unused and in a resalable condition. 

● Refunds will be initiated in the form of the original payments. 

● The product must be returned within 30 days of purchase. 

● They will issue a refund within 90 days of purchase for a defective product. 

● Returns without a receipt will be eligible for receiving a gift card, with no refunds. 

● The company will not take back bulk purchases as they are final sales. 


What are the Exceptions in Box Lunch Return Policy?

The exceptions in the Box Lunch Return Policy are as follows: 

● Beauty: Makeup / Fragrance, Candy, and any other consumable products, Clearance, Collectibles: Blind Merchandise are final sale and are non-returnable. 

● Bags and backpacks can be returned within seven days of purchase(in-store) or seven days of receiving (online)

● Collectibles are to be returned within seven days of purchase(in-store) or receipt(online). 

● Collectibles: Funko – No returns on styles with chase variants.

● Electronics –You can’t return any open electronics items.

● All types of Fashion Masks, Face Masks, and Bandanas fall under the final Sale Items and cannot be returned.

● Gift Cards – Box Lunch does not accept any gift card return.

● Shoes – If you want to return your shoes to Box Lunch, you can do it via Mail. Because they only accept Via Mail Return.

● Vinyl Records / C.D.s – If it is open, you can’t return any Vinyl Records/C.D.s.


How can I exchange Box Lunch Products?

Box Lunch does not accommodate exchanges. You may call them at 855-463-3646 to initiate a return or visit your nearest store to return your product. 


Box Lunch Return Policy for International Customers 

International customers can mail back their return on or before 30 days from the date of purchase by using their self-serve return form.

You must provide the invoice as it is proof of purchase.

The return may take 1-2 weeks to be processed, and you have to wait for 3-7 business days to get your refund.

You have to follow the steps given below for international returns: 

● You need to follow the same instructions given for mail returns. 

● Then have to drop off your return package at the international carrier of your choice. 


When will I get my refund from Box Lunch?

Box Lunch processes your return as soon as they receive your return package in their warehouse.

For U.S. returns, the refund may take seven business days to be credited to your account.

For international returns, it may take 14 business days from the order cancellation date to get your refund.

Original shipping and return shipping are non-refundable. 



In brief, we can say that the Box Lunch Return Policy is simple and easy to access.

So there is nothing to worry about if there is a problem with your product or you do not like the product.

You may simply follow the Box Lunch Return Policy and return your product.


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