Cavenders Return Policy in 2024 (Updated)

Cavenders always try to fulfill the customer’s demand, so they introduce a customer-friendly¬†Cavenders Return Policy¬†to satisfy the customers with their shopping.¬†

Cavenders set its foot on the market in 1965 at the hands of James and Pat Cavender.

They started their initial journey from the small East Texas town of Pittsburg.

They first started their business with three styles of Tony Lama boots.

Then their shoes began to sell rapidly. Within a short time, their company started to sell millions of boots.

Thus it has become the fastest growing Western wear chain in America.

Now it has been called the premier western clothing store for the American South and the Southwest.

Cavender always tries to make the customers understand, “Don’t just wear it, live it.”



What is Cavenders Return Policy? 

Cavender is always there to help you if you face any issues after purchasing any product from Cavender.

You have to return your item within 30 days of purchasing it. Only unused, unworn, unwashed products are eligible for returns. 

Before returning the package, you must check that all the original tags are attached to the product.

This is to inform you that they will not bear the shipping charges; refund the shipping charges.

For returning boots, you must check whether there are any scratches or not. They will not accept returns for any scratched boots. 

However, Cavenders Return Policy is straightforward.

You may easily initiate your return process if you face any issues with your purchase.


Cavenders Return Policy for Online Purchase 

Cavenders Return Policy for Online Purchase 

Online purchases can be returned to any Cavender’s Boot City retail store.

If you want to return it online, you must fill out their merchandise return form.

Then you have to pack the item in its original package.

Do not forget to include the return form inside the package.

Then you have to ship the package through your preferred carrier.

Do not forget to take the tracking number for future assistance.

The product must be unworn, unwashed, and without any scratches.

If such things happen, they will not accept your return.

The return process should be initiated within 30 days from the date of purchase.

You will get the refund in your original mode of payment. 


Cavenders Return Policy for In-store Purchase

Cavenders Return Policy for In store Purchase

To return an in-store purchase, you must go to Cavender’s Boot City retail store near you.

It also allows you to return an online purchase and get a refund.

You may exchange the product if you wish.

You must take the product to the store and a printed copy of your order.

To print a copy of your order, you have to go to your order history.

If you want to locate a store near you, you must use their store locator. 


Cavenders Return Policy without Receipt? 

Cavender’s does allow you to return any product without a receipt.

You may print your order confirmation copy from your order history for online purchases.

You must keep the receipt for in-store purchases to get a full refund. 


Can I return or Exchange Cavender boots?

Yes, Cavender happily announces that you can return or exchange Cavender’s boots within 30 days from the date of purchase.

You have to check that the soles of the boots do not have any scratches and that they are in their original condition just like you have received them.

If you want to check whether the boot fits you or not, you must wear it and walk only in carpeted areas. 


How to Ship Cavenders Returns?

How to ship Cavenders Orders

Cavender suggests you drop your return package at a UPS store so that you can track it if required.

It will not take any responsibility for any lost package if the tracking number is not generated for your shipment.

You have to fill up the merchandise return form and send it along with your return package.

Do not forget to place the packing slip, email order confirmation, or a printed copy of your order inside the return package.

You have to pay $8.99 as a charge except for footwear.

The money will be deducted from your refund. 

For exchanging an item, the credit will be refunded to you.

It will appear in your account within one or two billing cycles. 

For returning a product purchased with a gift card, you will receive another gift card with your refund amount. 


Can I return stuff at Cavender’s?

Yes, you can return stuff at Cavender’s within 30 days of purchase.



Cavender’s has been successfully trading in the market for over 50 years.

We know that they are reliable.

But still, to be out of any issues, you must know its return policy very well so that you may return or exchange your product according to your needs and get a full refund.

You may contact their customer service.

They are always happy to assist you if you want more information about Cavenders Return Policy.


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