Clearly Return Policy (**Complete Return Guide**)

After purchasing any contact lenses from a popular Canadian retailer, Clearly. If you are not satisfied. Not to worry, you can easily return it by knowing the Clearly Return Policy and its instructions.

Clearly is a Canada-based online retailer for contact lenses, eyeglasses, and sunglasses. EssilorLuxottica Canada acquires this company. The company is headquartered in Vancouver, British Columbia, Canada.

 

What is Clearly Return Policy?

Clearly offers a 30-day timeframe to the customers for returning prescription glasses and sunglasses, a 30-day return policy for contact lenses, and a 365-day warranty for eyewear from the date of delivery.

You will be able to initiate a return free of cost during this time mentioned above the frame. To initiate a return, you simply need to call them within the given deadline to get your free electronic shipping label.

You need to take a printout of it. As soon as you get the label, you should ship back your glasses to them to get your refund quickly.

Not only that, but you may also exchange your glasses. You need to return your glasses or sunglasses in their original condition as you received them. They must be unworn and unused.

You need to return contact lenses in unopened, unmarked boxes on or before six months from the expiry date.

 

Clearly Return Policy for Glasses & Sunglasses 

Clearly Return Policy for Glasses & Sunglasses 

As per the Clearly return policy, you can return your glasses and sunglasses on or before 30 days from the delivery date. The glass or sunglasses you are returning must be in a brand new condition as you received them.

They must be unworn. To qualify for a full refund or exchange, you need to return your glasses and sunglasses and their complementary cases provided to you at the time of your delivery.

If you are not completely satisfied with your glasses or sunglasses, contact them through their toll-free number at 1-866-414-2326, or you may visit one of their stores to get the best possible assistance. 

They have listed many heavily discounted items in the Last Chance or Final Sale category. So it will not be possible for you to get a refund, exchange, or store credit for those items. 

 

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Clearly Return Policy for Contact lenses & Accessories. 

You can return your contact lenses and accessories on or before 30 days from the delivery date. You must return the products in sealed, unopened, and marked boxes.

RGP or rigid gas permeable lenses are customized for each separate order. That is why they are considered to be final sale items. So they are not eligible to be returned or exchanged.

Contact lens cases are considered to be final sale items. So you will not be able to return or exchange them. 

 

When will I get my refund from Clearly?

Clearly Return Policy for Refund

As soon as you receive a confirmation from the courier that your product has reached safely to their facility for further inspection, you are expected to get your refund back within 4-7 business days. 

If you want to initiate a return for your product, you need to contact them through their toll-free number at 1-866-414-2326 so that they can email you a prepaid return label. If you return an item without this prepaid return label, it will cause further delays in processing your refund. 

They will send you an email to notify you as soon as your return is processed and the refund is completed. 

 

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Clearly Return Policy for Open Contact lenses.

As per the Clearly Return Policy, the company will only accept returns if they are in sealed, unopened, and unmarked boxes before 30 days from the delivery date. 

RGP or rigid gas permeable lenses are customized for each separate order. That is why they are considered to be final sale items. So they are not eligible to be returned or exchanged. 

Contact lens cases are considered to be final sale items. So you will not be able to return or exchange them. 

 

Conclusion 

A return policy has a great impact on the company. That is why it should be composed very carefully. Customers are the only priority for a company. You must read this article to get enriched about the Clearly Return Policy.

 

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