Club Monaco Return Policy in 2024 (Updated Policy)

In this article, we will thoroughly discuss the Club Monaco Return Policy.

Club Monaco is one of the most popular Canadian bases of luxury clothing retailers.

They have more than 140 locations all over the world.

Joe Mimran and Alfred Sund set up this company in 1985 in Toronto, Ontario.

This company is headquartered in New York City, New York.

The company is most famous for its black-and-white styles.

Understanding the customers’ issues, they have introduced a potential return policy that can fulfill all customer requirements regarding their returns or exchanges.

Customers get frightened when they buy a product online and do not like the product after receiving it.

Then they want to return the product.

That is why Club Monaco has developed this easy-to-access return policy so customers can have a hassle-free return experience.



What is the Club Monaco Return Policy?

Sometimes you may not be happy with your purchase.

Understanding this problem, Club Monaco allows customers to return their products, be it an online or in-store purchase, on or before 30 days from the date of purchase. 

As per the Club Monaco Return Policy, a product purchased from is eligible to return to any Club Monaco store available in the United States. But you can not return them to outlet stores. You must have an original receipt to initiate a return. 

If you have purchased any item by using PayPal or Klarna, you need to initiate a return for those items through UPS. You can not process the return for those items in-store.

If you ship your return package using their shipping label, they will cut down $5 as a shipping charge from your refund amount. 

If you have any more queries about the Club Monaco Return Policy, you may contact them at 1-888-733-6410.

You may also contact them via email at [email protected]


Under what conditions does Club Monaco accept my return?

Club Monaco Return Policy Return Comditions

Club Monaco will accept your return under the following conditions: 

  • The product must be in its original condition. 
  • The product must be unaltered, unwashed, and unworn. 
  • You have to provide the origin invoice. 
  • You have to return the product within the given timeframe. 


How to return a Club Monaco order by mail?

Club Monaco only accepts a return of online purchased products by mail.

As soon as your return package is received at Club Monaco, they will process your return and send the refund to your credit card account, which will appear on your next statement.

After completing the return process, they will send you a confirmation email. 

If you use the printed USPS return label of Club Monaco for shipping the return package, they will deduct a charge of $5 from your refund amount.

You do not need to pay any charges if you use the return postage yourself. They will not give any refund for the original shipping charges. 

They will initiate your refund in the original form of payment within two weeks after receiving your return package.

If you use their return label, you can track it if you ship the package via your carrier, which provides tracking details. 


What is the Club Monaco Return Policy for Gifts?

What is the Club Monaco Return Policy for Gifts

If you return gifts, you must have a gift receipt or a purchase validation.

The return must be initiated within 30 days from the date of purchase. They will issue a store credit for gift returns. 


Does Club Monaco charge for product exchange?

If the product you want to exchange reaches their warehouse within 14 days from the exchange initiation date, Monaco will not charge for that product exchange. 


Can I exchange products if I purchase by using Paypal or AfterPay?

No, you can not exchange your purchased products using PayPal or AfterPay.

You can only initiate a return for those products, not exchanges. 


Club Monaco Return Policy for In-store Purchase 

You can return your in-store purchase to Club Monaco by following the standard return policy.

You must provide the original invoice to qualify for a return or refund.

You can not return the product to any department or specialty store location.

To find your nearest store, you may use the store locator available on their website.

If you have purchased any product using PayPal and Klarna, you must return those products using UPS. They are not eligible to be returned in stores. 


Club Monaco Return Policy for Final sale product 

Club Monaco does not accommodate returns or exchanges for final sale products. Final sale items are already sold at a lower price. 



Here is a detailed description of the Club Monaco Return Policy so you can enjoy your shipping with Club Monaco.

You must go through this article to get more details about the return policy of Club Monaco before purchasing a product from the company. 


Read About Other Return Policy

B&H Photo Return Policy

No Bull Return Policy

Nespresso Return Policy

Allmodern Return Policy