The Cole Haan Return Policy is potential enough to handle all customer’s return requirements.
The return policy is always in need of each customer. Most customers are always in uncertain conditions about their purchases.
If they make a false choice, what will they do? To secure their purchase, the return policy is invented.
Let’s learn about the Cole Haan Return Policy in detail.
What is Cole Haan Return Policy?
Cole Haan does not compromise with the quality of the products they sell.
After purchase, if you realize you are not satisfied with your purchase.
You can return any unworn and unaltered product to Cole Haan on or before 30 days from the date of purchase.
If the product does not meet the terms and conditions of the Cole Haan Return Policy, they will refuse your return.
They will not refund the original shipping charges.
You have to wait for 2-3 days so that they process your return after receiving it at their warehouse.
The refund amount on your account may take one billing cycle.
Refunds will be initiated in the original form of payment.
Can I return an online purchase to a Cole Haan physical store?
Yes, you can return an online purchase to a Cole Haan physical store free of cost.
Remember that if you have purchased any final sale item, used PayPal or Affirm as a payment method, or ordered the products from Instagram or Facebook Marketplace, they are not eligible to be returned to any physical store of Cole Haan.
You should also know that online orders shipped to any U.S. address are only eligible to be returned to the physical store of Cole Haan in the United States.
Does Cole Haan accept a return if I purchase Cole Haan items from Instagram or Facebook?
Yes, Cole Haan accepts a return if you purchased Cole Haan items from Instagram or Facebook.
For returning such items, you must log in to the particular application from where you made the purchase.
Then you have to raise a return request within the app.
They will review your return request and give a response to you after this.
But this is to inform you that such items are nonrefundable to any physical store of Cole Haan.
Some Limitations in Cole Haan Return Policy
The limitations of the Cole Haan Return Policy are as follows:
● Cole Haan does not accept in-store returns for PayPal, Affirm, Final sale, and orders shipped outside the U.S. If the product is returned to their warehouse, they will issue a refund to your Paypal or Affirm account.
● If the product is purchased from Instagram or Facebook, it can be returned only through the app.
● The returns for products purchased online and shipped to U.S. addresses are only accepted to the retail stores of Cole Haan situated in the U.S.
● Final sale items are non-returnable and non-exchangeable.
● Exchanges are not available for PayPal or Affirm orders, and the orders shipped outside the U.S.
What is Cole Haan Return Policy for Gifts?
If you return gifts, they will issue a refund in the original form of payment. If you want to exchange the gift purchased online, you may contact customer service. A gift card purchase will be refunded by issuing a new gift card for the same amount.
Cole Haan Return Policy for In-store Purchase
If you want to return an in-store purchase to Cole Haan, you have to keep in mind the following things :
● You must bring the product in the original packaging, which must be unworn.
● The products purchased from a store or the company’s website are only eligible for return.
● If the product is purchased from a full-price in-store, it is only eligible to be returned to any Cole Haan full-price retail store.
● The products purchased from the outlet have to be returned to the outlet only.
Then you have to follow the steps that are mentioned below to initiate your in-store purchase with Cole Haan:
● First, you must visit the company’s website to find your nearest store location.
● As soon as you know your nearest store location, you must visit that store and go directly to the customer’s desk.
● There will be a person who will assist you in returning your product.
● You have to keep your original form of payment ready as the refund will be initiated to your original form of payment only.
You must return the product in its original condition in the original package along with the original receipt.
Can I return a product to the store without an original receipt?
Yes, you can return a product to the store without an original receipt. The product can be exchanged for another item, or you may take in-store credit for the returned items.
What is Cole Haan outlet store return?
The products purchased from outlets have to be returned to outlets only.
What is Cole Haan’s retail store return?
The products purchased from a full-price retail store must be returned only to the full-price retail stores.
Now, we hope you understand the return policy of Coles Haan. The return policy is supple enough that they can make relaxed to the customers.
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