Currys Return Policy in 2024 (Guide For Return)

If you are unhappy with your Currys Purchase. Don’t worry; You can easily return your purchase by knowing the Currys Return Policy.

Curry’s is a British Electrical retailer and repairer that operates in the United Kingdom and the Republic of Ireland.

Curry’s Plc is the owner of this company. It is headquartered in Acton, London, England, United Kingdom. It was set up in 1984.



What is Currys Return Policy?

Currys allows customers to return or exchange their products on or before 21 days from the date of purchase or delivery if they do not like the product.

They will get a refund from Currys in their original form of payment. 

To be eligible for a return, a Curry product must be unopened, unused, and in its original condition.

If you have opened the product, there is nothing to worry about. There is a separate return policy for you.

You must initiate a return for an opened item on or before 14 days from the date of purchase or delivery.

You have to return them in their original condition along with the accessories and a free gift you received with the package. 

But as per Currys Return Policy, the seals of products like software, CDs, DVDs, and memory cards must be intact.

If they find a seal or the silver strip on an Activation key to be removed fully or partially, they will not accept the return.

You must have proof of purchase for the customized products or order the item over the phone if you want to qualify for a refund. 


In what ways can you return to Currys?

You may return your products to Currys either online or in-store. 


Currys Return Policy for Online Purchase 

Currys Return Policy for Online Purchase

If you want to return your online purchase, you can do it by mail completely free of cost and get a full refund.

To do this, you have to send an email to [email protected].

You must raise your return request online by providing all the order details. 

The time frame is the same as we have mentioned above. You will get a response from them as soon as possible. 

The large kitchen appliances or software activation key cards purchased online cannot be returned to a store.

You need to contact Currys to ask for a return for such items. For returning online-only products that are not sold in stores, you need to get Currys.


Currys Return Policy for In-store Purchase 

Currys Return Policy for In-store Purchase 

You must visit your latest Currys store to initiate a return for your in-store purchase.

You will get your refund very quickly as it processes the refund on the same day as the in-store returns.

The company allows you to return your online as well as phone orders.

 You have to find out your nearest Currys store by entering your postcode.

Usually, you will get 21 days to return your product if it is unopened and 14 days for the opened products.

 To qualify for a return, you should not install anything or input any data into the product.

You must provide proof of your purchase, like the original sales receipt, the online order invoice, or a bank statement. 

Curry’s will not allow you to return large kitchen appliances in-store. You need to contact Currys for a collection of these items.

If you use PayPal, you will be able to exchange or get a gift card in-store. 


What is Currys Return Policy if I purchase by using a Mobile Phone?

If you have purchased a product from Currys by using a mobile phone, you have to contact Currys by keeping your order number and delivery details ready in your hand.

They will arrange a free collection for your order. It is the easiest way to return your orders. 


Currys Return Policy for Faulty Items?

Currys Return Policy for Faulty Items

If you have received faulty items from Currys, you may return the product on or before 30 days from the date of delivery or purchase.

If the return timeframe of 30 days has passed, they will repair your faulty items if it is within the guarantee period, which is normally twelve months from the date of purchase. 

If your item is damaged due to your use, accident, or normal wear or tear, they will not exchange, refund, or repair the product. 


Can I return a Laptop to Curry after downloading McFee and Office 365?

Yes, you can return a laptop to Currys after downloading McFee and Office 365 if it is within the return period.

You have to spend the cost of McAfee and Office 365 as getting a refund on the software you installed/activated is impossible.



So, now you have to learn the Currys Return Policy by reading this article.

It will help you enjoy shopping and have a hassle-free return experience. 


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