If you are not feeling comfortable with your Endy mattress, there is nothing to worry about.
In this article, we will discuss the Endy Return Policy.
It offers the first customers a 100-night trial period, which attracts them the most.
The company allows you to return a mattress or something even after unboxing it.
Endy Sleep, mostly known as Endy, is a business enterprise in Canada.
It sells and manufactures sleep comfort products like mattresses, bed frames, bedding, sofas, rugs, and pillows.
It has no physical store; it is available only online.
Contents
What is the Endy Return Policy?
Endy offers a free, hassle-free return if you return the Mattress within 100 nights.
You need to contact their customer service team or email them at [email protected].
They will give you the best possible assistance to start your return process.
But if you have purchased an Endy mattress from a third-party retailer, you will not get a 100-night free trial.
You need to follow their return policy.
The return policy of every retailer is not the same, and they are completely different from one another.
You need to contact the store from where you purchased it.
The company provides a refund in the form of their original payment method.
If a credit card was used when making the original purchase, the refund would only be credited to that particular credit card.
How to return Mattress to the Endy?
If you want to return Mattress to the Endy, you need to follow the steps that are mentioned below:
● First, you have to contact their customer care team through email at [email protected].
● Then, you need to validate your shipping address.
● Then, you will be contacted by our pick-up partner, and you need to coordinate with them to schedule your appointment. It may take 2-5 business days for urban areas, and for rural areas, it may take three weeks to arrange your appointment.
● As soon as the pick-up is done successfully, you will get your money back.
It is your responsibility to schedule your pick-up.
What are the eligibility Criteria for Endy Mattress Return?
You can have a hassle-free return experience with Endy.
First-time customers will get a 100-night trial period.
If you are under this trial period, you can use the Mattress for 100 nights or three months, and after using it, if you do not feel comfortable with it, you may return the Mattress.
But if you have purchased a mattress from any other source, not from Endy, you need to follow the return policy of that particular source.
You can not transfer these types of purchases.
Can I get a 100 days Trial if I purchase Mattress from another retailer?
No, you can not get a 100-night trial if you have purchased a mattress from another retailer, not endy.com.
How to speed up my Endy Mattress Return?
You may contact them directly if you want to speed up your Endy mattress return. They will ask you some additional questions about your experience as soon as you contact them for a return. You can speed up your return process by providing them with your updated address, phone number, and list of the items you want to return.
As soon as your pick-up partner reaches your home to remove your Endy mattress, you need to ask for a pick-up receipt and take a photo of the Mattress while it is loading into the vehicle. You need to send both to the customer care team so that they can ask their billing team to process your refund as fast as possible.
When will I get my refund from Endy Mattress?
When you make a return request, their pick-up partner will collect the Mattress.
You must wait for 3-5 business days until this process is verified.
As soon as the billing team confirms your pick-up and verifies it, they will process your refund within 1 -2 business days.
If you have paid through Pay Right, you need to wait for 15 business days to get your refund.
They will issue a refund in the form of your original payment.
Conclusion
Endy promises to provide a straightforward and easy-to-use return policy for its customers.
If you want to return your Mattress and it meets the Endy Return Policy eligibility criteria, you may contact them through email, which is mentioned above.
It is a simple return policy.
But you have to be responsible enough to contact and coordinate the return and refund within the given timeframe.
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