Francescas Return Policy in 2024 (Updated, Refund, Afterpay)

Francescas continuously tries to provide a better shopping experience for all its customers.

Therefore they have introduced a Francescas Return Policy so that the customers can easily return the product if they find any issues or do not feel comfortable with it.

So there is no chance of wasting your money if you shop at Francesca’s. 

Francescas will never let its customers be disappointed.

They always try to provide the best services in the best possible Way. 

Francescas is a famous brand for selling fashion items.

The boutiques of Francescas are famous for selling clothing, shoes, jewelry, and accessories.

It was set up in 2007 with a single boutique in Houston, TX. Now it has been spread in more than 48 states with 460 boutiques.



What is Francescas Return Policy? 

Francesca’s has an easy-to-use return policy that will allow you to return your item within 21 days and get a full refund it.

If you are confused, think about what to do when 21s has a quick solution for you.

You can return the product and get a merchandise credit against it, or you may exchange or try the product. But that should be done within 90 days. 

A boutique purchase is not eligible for return online. You have to return it only to a boutique.

You will only get merchandise credit if you have used Pay Pal as a payment method at the time of initial purchase.

Francesca’s has a great offer for you.

It will provide the return shipping label if you have purchased for $60 or above $60.

But for a purchase less than the mentioned amount, you must pay $5 to get the return shipping label. 

You must wait for 7-14 business days to get your refund in your original payment mode.

Merchandise credit is provided in the form of an e-gift card within 2-3 business days via email.

Francescas Return Policy strictly mentions that the company has the full right to disapprove of any return if there is any fraudulent activity with a product return.

Final sale items that end in .97, intimates, swimwear, and gift cards are not eligible for return. 


Francescas Return Policy for Boutique Purchase 

Francescas Return Policy for Boutique Purchase 

For returning any boutique purchase, you must take the item to their boutiques within 21 days from the date of delivery and get your refund to your original payment method.

After 21 days, you will be given a merchandise credit or a product exchange. A boutique purchase is to be returned only in a boutique. 


Francescas Return Policy for Online Purchase 

You have to go to any boutique to return any online purchase within 21 days from the date of receiving the product if you want to get a refund to your original payment mode.

A merchandise credit will be issued if the timeframe is passed. You can also exchange the product if 21 days have expired.

For PayPal orders, you will only get merchandise credit. 


Francescas Return Policy for Afterpay Purchase 

Francescas Return Policy for Afterpay Purchase 

You are not allowed to return an Afterpay purchase to any boutique.

You have to visit their online website and get a print of the return label there.

As soon as your item is received at their warehouse, Afterpay will get a notification for your return as well as a refund. 


How can I return to Francescas by Mail? 

If you want to return a product to Francesca’s by Mail, you have to follow the steps, which are as follows: 

  • First, you have to open the official website of Francesca’s.
  • Then you must sign in or sign up with your Francesca’sFrancesca account. 
  • Then you must go to your order list and select the item you want to return. 
  • After that, you must fill out the products return form and provide the necessary information about yourself. 
  • Then you have to pack the item properly along with its accessories and coupons. 
  • Finally, you have to return the package to the courier company for which Francesca gives proper approval. 


When will I get a Refund from Francescas?  

As soon as they receive your return package, it will take 7-14 business days to give you a refund.

For merchandise credit, you will receive an email from them with an e-gift card within 2-3 business days from the product’s purchase date. 


How do I Return an item bought on Sale or Promo Code?

If you want to return an item that was bought on sale or with a promo code, you will get the refund that you paid for purchasing the item, but you must have a receipt.

And if you do not have a receipt, there is nothing to worry about. They will generate a merchandise credit for the recent price of the item. 



Below we share some FAQs

What products can be marked as final sale items at Francesca’s?

Any product from Francescas that is under $10 is considered a final sale item.

These final sale items are not eligible for return at Francesca’s.


What will happen if I don’t have Francesca’s purchase receipt at the return time?

For boutique purchases, if the customer doesn’t have the Purchase received at the time of return, they will receive Merchandise credit as a refund.

But the Merchandise credit will be provided at the lowest cost of the Francescas item.


Can we receive a free exchange for Francesca’s items?

If any customer is willing to return any product at Francesca’s, then there is a chance that they may have to pay the return cost.

But for all Francesca’s exchanges, the return label is free of cost.


What is Francesca’s return policy for items with a gift receipt?

If you have a gift receipt for Francesca’s item that you want to return in that case, you won’t receive a monetary refund.

But you can either exchange or get a Francescas Merchandise credit.


Final Thoughts

A complete guide about Francescas Return Policy will help rely on the brand without confusion. So you can now enjoy your shopping. 


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