In this article, we will learn more about the Garage Return Policy.
Company return policy helps to build trust among the customers.
Because a good return policy always helps for Customer’s Returns.
The Garage is a popular clothing store specializing in women’s clothes.
It was set up in 1975 and is based in Montreal, Quebec, Canada.
It has store locations in Canada and in the United States.
It provides its services all over the world.
Contents
What is the Garage Return Policy?
A return policy is a set of guidelines composed to provide the best services to the customers only so that the customers can have a hassle-free return experience.
Customers are offered a money-back guarantee for their every return.
Not only that, but they can also exchange their products if they want.
The Garage always strives to keep its customers satisfied with every purchase.
They always provide premium-quality products.
But sometimes the customers face issues with their products or are not completely satisfied with the product after receiving it.
That is why Garage has introduced a potential return policy that allows customers to return their products on or before 30 days from the date of placing the order.
How to make a Garage Return by Mail?
If you want to make a Garage return by mail, you have to follow the steps that are mentioned below:
● First, you have to log in to your account. Then you need to go to your order history under your profile tab to find the order you want to return.
You must fill out the tracking form if it is a guest checkout.
● Then, you need to select the Print Return Label option. You will find your details there.
● Then, you need to affix the return label to the outside package.
● Then, you must drop off your package at Canada Post Office.
If you are returning more than one order, they must have separate return labels and be packed individually.
How to return Garage products in-store?
If you want to return a Garage product in-store, you must bring it in its original condition and proof of purchase to your nearest Garage store.
When will I get my refund from Garage?
As soon as Garage receives your return package, a refund will be issued within 1 or 2 days.
Your refund may take some additional days to get processed, depending on your financial institution.
After processing your refund, they will send you an email.
It may take up to 10 business days for your refund to appear in your account.
What Criteria need to be followed to get a refund for my Garage return?
If you want to get a refund for your Garage return, you have to follow the criteria that are mentioned below:
● The return must be initiated within 30 days from the date of placing your order.
● The product you are returning must be new in condition, unworn, unwashed, and unused.
● You need to return the brands in their original packaging, such as shoes in the shoe box, beauty products in case, etc.
● All the original price tags must be attached to the product.
● You can return intact shoes only if they are in their original condition, along with the protective film.
Garage Return Policy on Final Sales Items
Garage considers the following products to be final sale items:
● Earrings, fragrances, underwear, face masks, and beauty products.
● Clearance products in the sale section with “Final Sale” in the product name.
● Wellness products by Smilemakers brand.
The Garage does not allow you to return or exchange final sale products, including items bought as a gift.
If you still return the item, they will ship it back to you at your original shipping address.
Garage Return Policy for Defective Items
Garage never sends you any kind of defective item. Still, if they make any mistake, they will solve the issue as soon as possible.
If you have received a defective item, you may return the product in-store or email it to [email protected].
You must provide a clear photo of the defective item, including the garment tag details and your order number.
If your item is defective, they will issue a full refund. An in-store purchase must be returned in-store only.
Garage Return Policy for Gifts
The return policy for the orders flagged as ‘This is a gift differs for the recipient.
If you are the recipient of the gift and want to return the gift, you will receive a new gift card for returning the item.
The Garage will not issue a refund in the sender’s original payment method.
You need to remember that the recipient of the gifts will not be able to get exchanges or instant refunds on credit cards.
If you are a sender and want to return the gift item, you will receive a refund in the form of your original payment method.
You may return the product either in-store or by email.
Conclusion
So, you have learned the Garage Return Policy in detail. Now, you can enjoy your shopping.
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