The concise Giant Tiger Return Policy helps the customers know how secure they are while purchasing from the brand so that they can do shopping without having any confusion in their minds about the brand.
Giant Tiger is a Canadian discount store chain that Gordon Reid set up in 1961.
It is headquartered at 2480 Walkley Road, Ottawa, Ontario, K1G 6A9.
Contents
What is the Giant Tiger Return Policy?
A product return is a process offered by retailers so that the customers can return their previously purchased items to the retailer and, in turn, receive a full refund in the original form of payment in exchange for another product or store credit.
When a customer is purchasing something from your brand, you must let them know how long they will get to return the product.
The Giant Tiger Return Policy allows you to return your products with a receipt or online order confirmation email.
Giant Tiger offers no time limit for return.
This return policy is enough to bring a broad smile to the face of Giant Tiger’s every customer.
They can trust this brand easily. And there is no risk of losing their money after a wrong purchase.
Giant Tiger Return Policy for In-store Purchase
If you want to return your in-store purchase to Giant Tiger, you may visit your nearest Giant Tiger store location and return the product along with proof of purchase.
The product must be returned in its original packaging.
If you cannot provide the receipt, you will be offered an in-store gift card that can be used at the store location from where it is issued.
You must provide valid ID proof if you initiate a return without a receipt.
Giant Tiger Return Policy for Online Purchase
You will get two options if you want to return your online purchase.
You may either return the item in-store or send it directly to their warehouse.
To return the product to their warehouse, you have to contact their customer service team and provide them with the details like your order number, the item you want to return, and the reason for returning the item if you are returning the item that you have purchased by mistake or you are not completely satisfied with your purchase.
You will receive a prepaid shipping label from the customer service representative so that you can return your product directly to the warehouse.
Then you must back the return package securely before sending it to their warehouse.
Once they receive your return package, they will issue a refund within 7-10 business days in your original payment method.
How long will it take to get a refund for my return from Giant Tiger?
Giant Tiger will issue a refund in the original form of payment within 7-10 business days from the date of the arrival of your return package to their warehouse.
The refund will include the item paid the price (price minus discounts), shipping costs, and any applicable sales tax.
What is the Giant Tiger Exchange Policy?
Giant Tiger cannot offer exchanges at this time for the products purchased online.
However, the company offers exchanges for in-store purchases if the product is in stock.
Can I return an item to Giant Tiger without a receipt?
Yes, you can return an item to Giant Tiger without a receipt.
They will issue an in-store gift card considering the product’s current value.
The value may differ from the value you paid for the original purchase.
You can use the in-store gift card only at the store location from where it was issued.
They will require customer identification if you return a product without a receipt.
I purchased oversized items from Gianttiger.com. Can I return them in-store?
No, you can not return the oversized items that are more than 45 Kg purchased from GiantTiger.com to the store.
You have to contact their customer service team to get assistance regarding the return of such products.
My Giant Tiger online purchase is damaged; what should I do?
If you have received your Giant Tiger online purchase damaged, you need to contact the customer service team, and they will try their best to solve the issue.
You have to provide the following details so that they can solve your problem:
● You need to send them a clear photo of the damaged product.
● You have to send them a clear picture of the original packaging.
● You have to send them a picture of the shipping label.
● You must send them a picture of the inside label if available.
● You have to provide them with your order number.
After contacting customer service along with the pictures and details, you will be instructed to hold onto the product and the packaging until you receive the following instructions from the customer service team.
Conclusion
The Giant Tiger return policy is composed for the benefit of the customers only.
It is very simple, and the customers do not need to maintain a timeframe for initiating a return.
All they need to do is provide a receipt or the order confirmation email to qualify for a refund in their original form of payment.
So now go through this article and enjoy your shopping.
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