However, it is natural that you have purchased a few things and are unhappy with the products. Most people start to panic about what they will do with the products. Here is some good news for you. Halara has a return policy to satisfy you. You may return the product that you do not like and get a full refund. In this article, we will discuss all you need to know about the Halara Return Policy.
Halara is one of the most famous companies. It is specialized in selling workout clothes and activewear for women only. They always maintain the quality of their products. That is why most women are delighted when they purchase from Halara, as all the items are of high quality.
- 1 What is Halara Return Policy?
What is Halara Return Policy?
In the return policy of Halara, it is strictly instructed that you are allowed to return any item except a few items within 30 days from the date of purchase. The item should be unworn and unwashed, and it should be in its original condition. The company will bear the return shipping charges if the item is defective. You will get a refund for defective products and the return shipping charges from Halara. Otherwise, you must pay the return shipping charges for any other issues. If you want to return any product, the return should be initiated within 30 days. If the return period of 30 days is over, no returns will be accepted. If you do not like the product or the look of the product does not mean the product is defective.
Does Halara Receive Free Return?
No Halara does not receive free returns except for defective items. For a defective product, the company will bear the return shipping charges. If you return any product for another issue, such as not liking the product or anything else, you must pay the return shipping charges.
What is The Halara Return Policy Procedure?
If you want to return your purchase from Halara, you can do so easily. To initiate the return process, you have to follow the simple steps that are mentioned below:
- First, you have to go to the online portal of Halara. Then you have to click online return. If you cannot access your account, you may send an email to customer service and make the return via email.
- Then you have to select the item that you want to return.
- You have to select a valid reason for which you are returning the product.
- Then you must click a photo of the item in its present condition.
- If the item is defective, you must show it in the picture so they can understand why you are returning it.
- Then you have to mail back your product with the return instructions given to you by Halara. You will get an email from Halara with the return instructions within 24 hours. They will also give you the answers to your questions.
- As soon as the warehouse receives the return package, they will send you an email within 3-5 days to determine whether your return request is accepted or rejected.
- Then you will get the refund within 3-5 days in your original form of payment.
Once you have initiated the return process, you have to check your email regularly as they might email you asking you a few questions. You should return the package properly and check whether you are returning the right item or items in the box.
Halara Return Policy Product Conditions
When returning any product to Halara, you must keep in mind a few conditions given by Halara. They are as follows:
- The item should be in its original condition, unused, unworn, and unwashed, along with all the original tags and package.
- If you have received any gift with it, you must also return it in good shape. It should be unworn and unused also.
- You are not allowed to return lingerie, hair accessories, glasses, water bottles, hats, masks, jewelry, and socks for sanitary reasons.
- The shipping fee is non-refundable.
- For returning swimwear, the hygiene liner must be attached to it. Otherwise, the return will be rejected.
What Conditions are not Considered as a Quality Defect?
- If you find loose threads, raw edges, thickness, touch, and collar differences, they will not be considered quality defects.
- Follow the size chart before purchasing. Size issues are not considered quality defects.
- In case of washing, using, or improper maintenance damages, they will not consider them a quality defect.
- If you are not satisfied with the color or style of the product, they are not considered a quality defect.
When will I get a Refund from Halara?
Halara ensures you give a full refund in the original form of your payment. You must return the item within 30 days from the date of purchase. You should provide all the accessories you got with the product. You will get a full refund if everything is fine with the product. In case you have received a defective product, the company will refund your money along with the return shipping charges. After receiving the package in the company’s warehouse, you will get a refund within 3-5 business days. If 14 days are over from the date of sending your return package, but you still have not received your refund, you may email them and ask them about the update.
Does Halara Exchange Free?
Unfortunately, Halara has no exchange policy. If you do not like an item, you have to go for a return. You can not have a replacement for the product. You will get a refund. Then you can buy new items as per your liking from the website of Halara.
The Halara Return Policy is very much straightforward. You must ensure the return process is done within the given timeline.
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