Hebeos Return Policy in 2024 (**Detailed Guide**)

After purchasing any fashionable product from Hebeos.

You must know the Hebeos Return Policy and Its return instructions.

Hebeos is an online boutique that sells fashionable and elegant dresses for women.

Women go to this brand to choose dresses for formal or special events.



What is Hebeos Return Policy?

Hebeos allows customers to initiate a return for their product within 14 days of receiving it.

If you want to create a return, you have to contact Customer Service.

Always remember that Hebeos only accepts returns if the products are in their original condition.

If you want to return any or all parts of your order.

You can contact customer service at Contact Us and get a “Product Return” form that has to be placed inside your package.


Hebeos Return Policy Return Process?

Hebeos Return Policy Process

If you want to return to Hebeos, you have to follow the steps that are mentioned below:

You must first submit a return request at Contact Us to Customer Service on or before 14 days from receiving your order.

You have to provide a valid reason and photographs along with the reason for your return.

The company will not accept your return if you return an item without prior approval from our Customer Service.

As soon as your request is approved by Customer Service, the company will give you a return address and a product return form that has to be filled out and placed inside your return package.

You must send the item(s) through your local post office within 3-5 business days after receiving the return form. You need to keep the tracking number safe.

After receiving your return package, the company will check all the items to find out any problems you have mentioned.


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How Long Does It Take To Get A Refund From Hebeos?

If everything is fine, the company will issue a refund. It may take ten business days for the refund to appear in your account.

The company will not provide you with a refund for the original shipping fee as well as the return shipping fee.

Remember that this company will not process the refund if you have returned the product in an unacceptable condition.


What is the Hebeos Return Policy for damaged or defective items?

The company will refund you if you have received a damaged or defective product.

But the defect must be from the brand’s end. If you make any mistake or harm the product, the brand will never accept it.


What is the Hebeos Return Policy for Sizing or Fitting Issues?

If there is a size issue,

If you have received a different size product than the one you ordered, you may also go to your local tailor and adjust it.

In such cases, the company provides a prorated refund schedule for alterations.

If you opt for this option, you must get a receipt from the tailor.

When you request a refund, you must provide a copy of your receipt.


If you have received the perfect size you ordered, but there are fitting issues,

You must remember that if the items do not fit properly and you have received the item as per your order, the company will not allow you to return or exchange the product.

You have to resize it by going to your local tailoring service at your own expense.


What is the Hebeos Return Policy for Colour Mismatch?

Hebeos Return Policy for Color Mismatch

Sometimes it happens that the settings of our computer screen change the color of the pictures that are shown on the site.

If this happens, you should not think that you have received a defective dress or that the order was shipped wrongly.

But if you are sure you have received a product in the wrong color.

You have to contact their customer service to get the best possible assistance.

They will help you know whether you are eligible to initiate a refund or get a refund for a particular product.


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What is the Hebeos Exchange Policy?

Unfortunately, the company does not currently offer an exchange facility.

The company generally sells made-to-order items.

They do not sell ready-made dresses, for which you can get an exchange facility.

You may initiate a return for the unwanted product if the return policy allows you to do so.

Then you have to place a new order for the replaced items.



We have provided all the details about the Hebeos Return Policy.

You must go through this article very well to clearly understand it.

Before returning any product to any company.

If you have a clear idea about that particular company’s return policy. It can help you with a hassle-free return. 


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