Homesense Return Policy in 2024 (Updated)

Homesense has a return policy that you should be aware of if you are interested in furniture or other home utility products.

This policy may be helpful if you find yourself in a situation where you need to return your product.

To ensure a successful return, you must understand the Homesense Return Policy process and be aware of exceptions.



What is Homesense Return Policy?

Homesense Return Policy

Homesense Return Policy allows you to return any product you don’t like.

Homesense offers customers 28 days to return products.

Following their return conditions, you can request an exchange or refund.


Are Marshalls/Winners accept Homesense Return?

If you cannot go to the Homesense store due to illness or other reasons, you can return your order there.

Although the return process is identical, it might take a little longer to process.


Product Conditions in Homesense Return Policy

Product Requirments for Homesense Return Policy

  • These terms will make it easy to understand and facilitate your return process. These are the main points to remember if you want to return a product from Homesense.
  • Return the product within 28 calendar days after purchase.
  • Gift cards cannot be refunded.
  • During the return, you must provide the original purchase receipt.
  • The refund will be issued in the same form as the original payment.
  • You can return the item if it is not returned within 28 days.
  • Keep all labels and tags that came along with your product.
  • Keep these points in mind as you return the item to the store. We will now move on to the return procedures, which you can find in the next section.


What is the Process of Homesense Return Policy?

Homesense offers two ways to return your product. You can return the product in person at a local store. You can also return your product online. Online returns can be initiated online by logging in. Both methods are available. You can find out more about both of them in the next paragraph.


What is the Homesense Return Policy for In-store Purchase?

You can return any product purchased from Homesense if you are unhappy with it. You should have read the following sections. You can return the item if you are sure you have read and understood all of the conditions. Bring the item along with your receipt. Customer service or the store manager will inspect for damage and offer a refund.

You will receive a refund if your item is in perfect condition and contains all necessary documents and tags. However, the refund will not be available until your account is open for 7-10 days. Learn more about the refund.


What is the Homesense Return Policy for Online Purchase?

Homesense’s return policy can be used within 28 days of purchase. If you return within 28 days of purchase, you will receive a full refund less shipping costs. All returns after 28 days will only be accepted for store credit. If you purchased your product online, you must initiate the return online only. You can return your items hassle-free if you follow below mention steps.

  • First, you have to visit the online store.
  • Next, log in to the account
  • After logging in, choose the product that you wish to return.
  • Give a reason why you are returning the product, and then proceed.
  • Labels will be provided that you must adhere to the product.
  • It is best to pack the item in its original packaging.
  • Stick the labels on the product and send it to the address.

Once you have shipped your item, you can relax and wait for it to arrive. After receiving your product, they will issue a refund to your account. Remember to include all labels and tags with your product.


What should I do if I don’t have a purchase receipt?

Lost your receipt? You can return your purchase if you lose your receipt. Keep your receipt safe. Even if your receipt is lost, you can still return the product. However, you will need to provide proof of identity. You will not be eligible for a refund if you return your product without a receipt.


What is the Homesense Exchange Policy?

You can also exchange your product, subject to the Homesense Return Policy. The condition of the product will determine whether you can exchange it. If you receive a damaged item, you can return it or exchange it. You can also exchange the item if you receive the wrong product.


When do I get the refund amount from Homesense?

Homesense will issue a refund once they have received and approved your product. The refund will be processed in 7-10 business days. Your bank account will receive the refund amount directly. You will need to provide your bank account details for cash transactions. Except for the store’s fault, shipping and handling fees will not be refunded.


What steps Homesense Take During Covid-19

Homesense is concerned about its workers and customers. These are the changes that have been made in the store.

  • The shield is available at the cash register.
  • All-day cleaning and sanitization are performed in the store, including the carts that customers use to shop.
  • All members and customers must wear masks.

All persons must maintain a social distance of at least 6 feet between them.



Below we share some FAQs related to the “Homesense Return Policy”

Is it possible to return the item without a receipt?

Yes, you can. However, you will need to have your proof of identity.


How long does it take to get a refund?

Within 7-10 business days, the refunds will be credited to your account.


How many days are required to return the product?

If you are unhappy with the product, you can return it within 28 days.


How do we return the product?

You can return your items in two ways: one is via the in-store policy, and another is online.


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