HSN Return Policy in 2024 (Updated)

In this article, we have discussed the HSN Return Policy in detail to diminish all your confusion about HSN from your mind. 

HSN is a famous American home shopping network that Lowell Paxon Roy Speer founded in 1982.

It is headquartered in St. Petersburg, Florida, in the United States.

HSN has been occupied with a very easy-to-use HSN Return Policy that attracts customers the most.

The customers feel very happy when they get a potential return policy like this. This enables them to do shopping freely. 



What is HSN Return Policy?

HSN promises to stand by every product if you are unhappy with your purchase.

HSN understands that sometimes we need to return a product for valid reasons.

And if you are happy with your purchase but there is some size or color issue, HSN has good news for you.

You do not need to return the product.

HSN has a convenient exchange policy so that you may exchange your product without paying additional costs, as HSN is responsible for providing the return shipping charges. 

HSN offers you a 30-day timeframe to return or exchange your product if the product fails to meet your expectations.

A full refund will be credited to your original payment method, including the shipping and handling charges.

If the return period is over and you still return the package, HSN will send the item back to you. 

In the HSN Return Policy, you will find it to be mentioned that all the products you are returning must be in their original condition.

They must be unwashed, unworn, unused, and unaltered. 

Once you send back your return package, HSN will credit your refund amount to your original method of payment within 15 days from the date of receiving it. 


How to return an item to HSN? 

HSN Return Policy Return Process

If you want to return an item to HSN, you have to follow the steps that are mentioned below: 

  • On the packing slip, you will find that the available return methods are listed. 
  • Then you have to select the method of return as per your choice. 
  • Then you must remove the original shipping label from the outside package and attach the selected return label to the package. 
  • Then you have to send back the item. 


How to complete the HSN Standard return?

To complete the HSN standard return, you have to follow the steps that are as follows: 

  • You have to remove the original shipping label from the outside of the package. 
  • Then you have to attach the ‘Return on your label to the outside of the package that you are returning. 
  • Then you must ship the return package using a carrier of your choice. Do not forget to insure the package in case of loss or damage. 

You are recommended to insure the return package to protect it from theft or loss.

HSN will not take the responsibility of exchanging or refunding an item that has been damaged or lost in shipping. 


How do I exchange the HSN item?

HSN Return Policy Exchange

If you are happy with your purchase but need a different size or color, HSN offers you a free and easy exchange policy to get the product of your choice.

To initiate an exchange, you must visit them online or call them.

Then you have to ship the item back to HSN within 30 days from the delivery date along with the HSN return label.

Then HSN will send the same item to another size or color. HSN bears the cost of the return shipping also. 

Only the in-stock items are eligible for exchange.

If the product you want to exchange is out of stock, they will refund the amount of your original purchase.

All the exchanged items will be sent back to your actual shipping address.

If you want to ship it back to another address, you must return the product and get a refund.

Then you have to place a new order, and the item will be sent to the address of your choice. 


When Will I Get A Refund From HSN?

For mail returns, you have to wait for 15 days from the date of receiving the package at the HSN warehouse to get your refund.

If you have sent the package via a 3-5 day delivery method, you will get your refund within seven business days. 


Can I get a refund for returning a gift purchase? 

HSN Return Policy Gift Return

Yes, you can get a refund for returning a gift purchase.

A gift card will be issued for you that can be used when you shop with HSN in the future, be it online or in-store shopping. 


Final Words

The HSN Return policy is very simple. But you must remember that the timeframe does not exceed 30 days. 


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