Kiehls Return Policy (Complete Return Guide)

Kiehls has a very convenient return policy known as Kiehls Return Policy. This article will give you every detail about the return policy and common FAQs of Kiehl’s. 

Kiehl’s is very popular for selling skin, hair, and body care products. The young clientele and the simple packaging make the company famous. John Kiehl set up this company in 1851 as a small pharmacy. Then the L’oreal group purchased the company. The company is headquartered in 3rd Avenue, Manhattan, New York City. It is mainly an American cosmetics brand. As per the reports of 2015, it has 65 stores in the United States and more than 400 stores worldwide.

 

What is Kiehls Return Policy?

Kiehl’s always tries to give easy access to its products and services. That is why they have introduced an easy-to-understand return policy. If you do not like the product you purchased from Kiehl’s or the product does not work, you may easily return the product and get a full refund. 

If you find that a product purchased from Kiehl’s does not suit you or work for you, you may return the product directly to the store where you made the Purchase. According to the official website, Kiehl’s offers customers a 100% money-back guarantee for this. 

In case you have purchased the product online from Kiehl’s official website, you have to mail back the product to the following address: 

Kiehl’s Since 1851 

1620 Stateline Rd E 

Southaven MS 38671 

You may also call 1800 543 4572 to talk to their customer care representative if you want more information about Kiehls Return Policy.

It is mandatory to provide the original sea receipt or invoice if you want to return your product to Kiehl’s. 

Kiehl’s will not be responsible for any issue you face with the items purchased from an unauthorized seller or source. But if you have purchased a Kiehl’s product from an authorized seller or distributor Kiehl’s offers you a 100% money-back guarantee. 

 

How to return my product to Kiehl’s?

Kiehls Return Policy Return Process

You will get two options if you want to return your product to Kiehl’s. You may return the product purchased from Kiehl’s website by mail. You may also return the products purchased from Kiehl’s free-standing stores by visiting any Kiehl’s free-standing store. 

● If you want to return the product by mail or get more info about this, you have to call 1-800-KIEHL’S-2(1-800-543-4572). You must return the item and the original sales receipt or invoice. 

● A product purchased from Kiehl’s free-standing stores has to be returned to the free-standing stores only. 

 

Can I return my online Purchase by mail?

Yes, you can return your online Purchase by mail to Kiehl’s. You must provide the original Dame’s receipt or invoice to qualify for a refund. An original receipt is the proof of the Purchase. On that copy, each detail of purchasing an item is written. 

 

Where can I send my return if I purchase from Kiehls.com?

If you have purchased any item from Kiehls.com and want to initiate a return for it, you have to send the item to the following address: 

Kiehl’s since 1851 

1620 Stateline Rd E 

Southaven, MS 38671

 

The Kiehls Return Policy for Norway 

Kiehls Return Policy for Norway

If you want to return a product purchased from Kiehls.no or one of their free-standing stores, the company offers you 28 days from the date of receiving your product to initiate your return. They will give you a refund for this. 

To initiate a return online, you must email them at [email protected]. You have to contact them through email on or before 28 days from the date of receiving your order. Then you must send the return package to the address you will find in the return form attached to the original order package. 

If you have purchased any item from any of the free-standing stores of Kiehl’s, you have to return the product by visiting any Kiehl’s free-standing stores. 

If you have purchased the product of Kiehl’s from other locations, you must follow the return policy of that particular store from where you have purchased the product. You have to ask the original point of sale to get more info. 

You have to provide the original sales receipt or invoice for bookkeeping purposes. If you have purchased Kiehl’s products from unauthorized retailers or unauthorized sources, the company will not take the responsibility to give you a refund or assist you in resolving your issues. 

If you want to get more info, you may email them at [email protected]. They will be happy to help you. 

 

Does Kiehl’s offer an exchange to their customers?

No, Kiehl’s does not offer an exchange to their customers once they are sold or delivered due to hygienic reasons. 

 

Conclusion

We have discussed all the details you need to know about Kiehls Return Policy.

 

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