I know that you are here to know about the London Drugs Return Policy.
What you need, I am going to share with you.
If a purchase isn’t completely satisfactory, Return your purchase in its original packaging to London Drugs within 15 days for a full exchange or refund.
Be sure to return the item in its original packaging with the proof of purchase. Certain restrictions apply.
Our 15-day Return or exchange policy has been prolonged to 30 calendar days for members of the LD Extras members.
Contents
London Drugs Return Policy in case of online
If your purchase online isn’t to your liking, You may return it to the nearest London Drugs location with your receipt.
If you cannot go to the London Drugs branch or contact us, you can reach one of the Customer Service Representatives by calling 1-888-991-2299 or filling out an online form via the Contact Us page.
A representative from the service department will be available to help you at any time from:
Monday through Saturday, 7 am to 9 pm PST.
Sundays and Holidays from 8:00 A.M. to 8:00 P.M. PST.
To speed up the process to speed up your service, make sure you ensure that you have your order number available before you call.
An Authorization to Return Merchandise number will be issued via our service rep and must be attached to the product you are sending back when you mail your product back to us.
The obligation of return shipping costs is contingent on the circumstances and will be determined by the customer service representative.
London Drugs reserves the right to charge for return shipping.
London Drugs Return Policy Restrictions
The majority of items that are available to purchase through the London Drugs Online Store are returnable.
However, the following limitations are in effect:
Refund Policy for Headphones The policy for returning headphones to HTML0 is: London Drugs can only accept returns on Headphones with receipts from the original purchase within 15 days of purchase within the original, unopened packaging.
The cost of shipping and handling is not refundable.
However, should we make a mistake in processing your order or if the item is defective or damaged, We will be pleased to reimburse your return shipping and handling cost.
The items being refunded must be returned in the same condition as they were purchased and in the original packaging.
This includes all warranty cards, accessories, and manuals.
The nature and characteristics of Cannabis Accessories (Vaporizers) are not suitable for exchanges or returns.
The returned items will be examined at the discretion of London Drugs before a refund is made.
It is important to note that items that are missing or missing components can delay the processing of your refund.
Refunds are returned to the original credit card used for the purchase.
For shipping questions, please contact Canada Post at 1-888-550-6333 or visit their website at www.canadapost.ca.
Be sure to have your tracking code or order number handy when you call Canada Post.
London Drugs Return Policy for Extras members?
Join our LD Extras program and get an extended 30 days of returns, giving you time to ensure that your purchase is the right one for you. Plus, other benefits as a member.
Our Guarantee
We will ensure your satisfaction.
If a purchase isn’t completely satisfactory, return the item to London Drugs within 15 days to receive a full exchange or refund.
Be sure to return the item in its original packaging with the proof of purchase.
Our 15-day refund or exchange policy has been increased to 30 days for members of the LD Extras members.
What is LD Extras Program?
Terms and Conditions from February 10, 2021.
London Drugs’ LD Extras Program (also known as”The “Program”) is an exciting reward for customers program that is offered through London Drugs. ” Extras” are the rewards and benefits earned by those participating in the Program.
Extras Program. Membership is free, and there is no requirement to purchase.
When you join the Program (” Member”), You will receive benefits and special offers in exchange for purchases of eligible items in London Drugs stores or online at londondrugs.com.
When you sign up by registering in the Program and continuing to be a participant in it, you agree to these Terms and Conditions, as well as any changes that may be implemented through London Drugs from time to time.
London Drugs Return Policy for Video Games
The offer is not available in stores, Only online.
A gift card will be delivered with the item you pre-ordered (when available).
If the item you pre-ordered isn’t available or not released, or if the pre-order is canceled before shipping, the customer will not be eligible to receive a Gift Card.
If the item ordered by the customer is returned, any refund due or credit to the customer is reduced to the initial gift Card amount unless the Gift card is returned (with the full value of the original purchase).
London Drugs Return Policy for Digital Downloads
All purchases of software downloaded and electronic software downloaded electronically are irrevocable and can not be returned.
If you have any concerns about this policy, please contact us at our Customer Care Center at 1-888-991-2299 or submit an electronic form via the Contact Us page.
Price Match Guarantee
We have what you require at a reasonable price!
We match the price if you discover the exact product for sale at a lower price in the print media or on the Canadian retailer’s website.
If you find a lower advertised price after purchasing the item, we will match the price for up to 30 days. Some conditions apply.
Excludes photoLab, prescriptions, tobacco, gift cards as well and insurance merchandise
The following terms and conditions apply to the price-match guarantee as well as the advertised price of the product/price:
the product has to be comparable to that offered through London Drugs (e.g., brand, model color, size, and the certification requirements), and it must be in stock and ready for sale immediately and delivery
The product must be located in Canada and sold and delivered through a retailer or an authorized dealer in Canada.
The price must be quoted priced in Canadian dollars. Prices can be adjusted to include any taxes, fees, or other charges, for example, shipping and environmental handling charges.
Price cannot be reduced because of an error in advertising or printing error.
The price match guarantee is limited to one customer per item and per day
It does not apply to advertisements that advertise “limited quantities,” “clearance,” closing-outs, “clearance,” “bankruptcies,” or similar terms.
Offers that are special offers(such as bundle offers rebates, mail-in coupons, and mail-in) are subject to change at the decision of London Drugs. The same terms, conditions, limitations, or qualifications of the original offer will apply.
London Drugs reserves the right to verify that all conditions are met and will not match prices if conditions are not verified.
London Drugs’ decision on whether or not to price match is the final decision in all circumstances.
London Drugs may exclude additional types of products or websites from the price-match guarantee without prior notice at its sole discretion.
London Drugs reserves the right to amend or revise the price-match guarantee.
London Drugs promise the best service
We know that you have an active lifestyle and are looking for a quick and efficient shopping experience. We are staffed with experts.
Not only staff in every department but managers at every store.
They’ll assist you in finding the right solution for you.
Comments? Contact your area store manager or call us at 1-800-991-2299 or Contact Us via email.
London Drug Return Policy Statement
“We promise to be satisfied.
Suppose a purchase isn’t up to your satisfaction.
Return your purchase at London Drugs within 15 days to receive a full exchange or refund.
Be sure to return it in its original packaging with the proof of purchase.
Certain restrictions apply. For more information on online returns, refer to the RETURN GUIDE.
About Returns
London Drugs Online Store aims to ensure that you are 100% satisfied with the purchase.
If your order is incorrect, damaged, defective, or simply not to your satisfaction, please contact one of our Customer Service Representatives by phone at 1-888-991-2299 or by email at: [email protected].
A representative from the service is ready to assist you at
Monday through Saturday, from 8 am to 10:00 pm PST.
Sundays and Holidays between 9:00 A.M. and 8:00 P.M. PST.
To speed up the process To speed up your service, please include (or provide) an order number in you make your call (or email us).
Our service rep will give the Authorization to Return the Merchandise (RMA) number.
The number is used to return the product at that London Drugs store nearest you or be sent along with the product when sending the item back to us by Canada Post.
The majority of items that are available to purchase through the London Drugs Online Store are returnable.
However, the following limitations are applicable:
Software for computers and game consoles, music CDs, DVDs, and videos inside packages that have been opened can only be exchanged with identical items when they are found defective.
Shipping and handling costs are not refundable.
However, should we make an error processing your order or if the item is defective or damaged, we’ll be delighted to reimburse you for a return shipping and handling charge.
Ref refunds must be returned in the original condition of purchase and the original package.
That includes any accessories, warranties cards, and manuals.
Returns of all items will be examined through London Drugs before a refund is made.
It is important to note that any missing parts or items can delay the processing of your refund.
Refunds are returned on the card that was used to purchase the item.
If you have any questions about shipping, For shipping questions, please contact Canada Post at 1-888-550-6333 or visit their website at www.canadapost.ca.
Make sure you have your tracking number or order number ready in the event of contacting Canada Post. ” – London Drugs website.
FAQs
Below we share some FAQs related to the “London Drug Return Policy”
What is London’s drug return policy?
We Guarantee Satisfaction
If a purchase doesn’t meet your expectations, you can return it in its original packaging to London Drugs within 15 days to receive a full replacement or refund.
Be sure to return the item in its original packaging with the proof of purchase.
Do you have the ability to return photographs taken at London Drugs?
Because of the personal nature of photo-finishing items, returns will only be accepted when the product is defective.
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