Nasty Gal Return Policy in 2023 (Updated)

Nasty Gal is an American shop that specializes in young women’s apparel. Customers may be found in over 60 countries. In this article, we are going to focus on Nasty Gal Return Policy. 

 

Nasty Gal Return Policy

Nasty Gal Return Policy

Your shipment will no longer have a delivery notice. Follow the simple instructions above to choose your chosen return method and get your trackable returns label.

• We cannot give refunds on fashion face masks, cosmetics, pierced jewelry, swimwear, or lingerie if the seal has been broken or is no longer in place for hygienic concerns. Items must be unworn and unwashed, with original labels still attached. This has no bearing on your statutory rights.

•You have 28 days to return it to us from the day you get anything.

•A standard refund may take up to 21 days, 14 days from when you return your item to when we process it, followed by seven days to make its way through the banking system.

 

Nasty Gal Return Policy For International Returns

For international returns, you must pay for postage. You may discover the postage pricing in the portal, or you will be required to download a returns label and pay for postage at your local post office. Please send your package via a trackable service and maintain your proof of postage receipt until your refund is completed.

 

Nasty Gal Return Policy Terms & Conditions

Nasty Gal Return Policy

RETURNS

 1. You may return an item using their free U.K. returns service instead of exercising your rights under paragraph 8.1. Please visit our Returns Policy for more details on returns.

YOU HAVE THE RIGHT TO A REFUND (EEA CUSTOMERS ONLY)

1. If you are a consumer in the EEA and terminate your Contract following section 8.1, we will: a) return the amount you paid for the Products. Please keep in mind that we may lower your refund to reflect any decrease in the value of the Products caused by your treating them in a manner that would not be acceptable in a store. If We refund you the price paid before We can inspect the Products and later discover you have unacceptably handled them, you must pay us an appropriate amount; and b) refund any charges you have paid for the delivery of the Products to you, though the maximum refund for delivery costs will be the least expensive delivery method We offer to your delivery destination; and c) make any refunds due to you by the method you used for payment:

 

Nasty Gal Sends Royal Mail-Back

In the United Kingdom, you may utilize Royal Mail to send your returns. When the delivery arrives at Nasty Gal’s closest distribution location, you’ll be able to monitor it. The cargo must then be delivered to the warehouse, which might take another week. Finally, the reimbursement will be processed, which might take up to a week.

 

COVID Nasty Gal Return Policy

The Nasty Gal return policy seems to have remained unchanged throughout the epidemic. However, merchants do all possible to ensure that their delivery partners and couriers arrive on time. The extended Christmas policy will offer you some breathing room if your return shipment is delayed.

 

Nasty Gal Return Process

Nasty Gal Return Policy

The following are the steps for returning your item:

1. Confirm that your item is returnable. Check out the return policy for different item areas to see what you’re stuck with and what you may return.

2. Pack the thing again. It does not need to be in its original packaging. Fortunately, the company no longer sends paper invoices. As a result, you won’t have to provide original delivery invoices or anything else.

3. Access the Online Returns Portal. This is valid for Nasty Gal returns in the United States and internationally.

4. When prompted, provide the order number and the last four digits of your phone number.

5. Choose your return option and print the return label.

6. Make payment for your returns.

7. Remember to save your proof of postage.

8. Monitor your return.

 

How do I send back my package?

We’re sorry things didn’t work out, but here’s some good news: You have 28 days from the day you get anything to return it to us. Click the link and follow the instructions below. The postage cost may be seen on the portal, or you can obtain a returns label and pay for postage at your local post office. Please send your package via a trackable service and maintain your proof of postage receipt until your refund is completed.

1. Repack your belongings.

2. Access our returns portal by clicking the start return button below. Please note your order number and email address/last four digits of your phone number before proceeding.

3. Choose your desired method of return (Print returns label at home or in-store options).

4. Once you’ve processed and paid for your return through the gateway, you’re ready to mail it! Keep evidence of postage!

5. Keep an eye on your return tracking? When we receive your returned item, we will notify you through email.

That’s good to know. We’ve gone paperless! You will no longer get a delivery notice with your package. Follow the simple instructions above to choose your chosen return method and get your trackable returns label.

We cannot provide refunds on fashion face masks, cosmetics, pierced jewelry, swimwear, or lingerie if the seal has been broken or is no longer in place for hygienic concerns. Items must be unworn and unwashed, with all original labels intact.

This does not affect your legal rights.

 

How long will it take for my refund to arrive?

An expected refund may take up to 21 days, including 14 days for you to return the item, 14 days for us to process it, and up to 7 days to make its way through the banking system.

The refund will be sent to the payment method you used when completing your transaction, and after we’ve completed our part, you’ll get an email confirming it’s on its way.

If you’ve waited more than 21 days and haven’t received an email, don’t hesitate to contact us using the ‘Contact Us’ option on this page.

 

What Nasty Gal Return Policy?

You have 28 days to return your purchases from the day you received your dispatch email.

 

Must remember things before return

Items must be unworn and unwashed.

For health and hygiene concerns, pierced jewelry and trendy face masks cannot be returned and are non-refundable.

Once the seal on our toys is broken, they cannot be returned or reimbursed.

Underwear and swimwear may only be returned if the hygiene seal has not been removed. Beauty goods and accessories cannot be returned for hygienic reasons.

Shoes must be tested on the inside.

All tags must be affixed to all items.

 

What exactly is a return policy?

A return policy is a written document that specifies the procedures for returning acquired products or services. These policies often contain refund information, return restrictions, timelines, and contact information for customer assistance.

We think that we can lessen our environmental footprint by producing more eco-friendly clothing lines and implementing better processes inside our internal network. We’ve already made enormous advances, but there’s still a long way to go. As we advance on this adventure, we will be completely transparent with you every step of the way. The following pages will outline our future objectives and describe every thought and action that has led us to where we are now with our sustainable collection.

A client may return goods for a variety of reasons. According to the Internet Merchants Association’s Distribution Centre Operations Report, the top six causes for consumer returns were:

1. The buyer bought the wrong item or size.

2. The consumer determined that the product was neither required nor desired.

3. There is no explanation for the reappearance.

4. The product did not correspond to the description on the website or in the catalog.

5. The product fell short of the customer’s expectations.

6. The firm sent the wrong product or size.

 

About the Nasty Gal

Nasty Gal, founded in 2006 by Sophia Amoruso, was awarded the “Fastest Growing Retailer” by INC Magazine in 2012. Nasty Gal is headquartered in Los Angeles.
Nasty Gal began in a small San Francisco apartment with incredible antiques, a single laptop, and an eBay account. We’ve outgrown that apartment, relocated to Los Angeles, and are now larger and better than ever. We now provide new apparel, shoes, and accessories under our label–all for ladies who know how to own it and aren’t afraid to be themselves.
Founder: Sophia Amoruso
Founded: 2006; 16 years ago
Headquarters: Los Angeles, California, U.S.

 

FAQs

Below we share some FAQs related to the Nasty Gal Return Policy

Can I return although I am outside of the return policy?

Over 28 days? We move quickly, and the turnover of products we sell implies that we will be unable to resell your items. As a result, we cannot accept returns beyond 28 days.

 

Can I return more than one order in the same parcel?

If you need to return more than one item, please keep your orders separate since returning more than one order in a package may cause your refund to be delayed. Are you ready to return?

 

Do you refund shipping charges?

If you return all of the products from your purchase and terminate your relationship with us within 14 days in any EEA country, we will reimburse your shipping price. You may terminate your Contract. If you opt to retain one of the things, you must pay for delivery. We do not reimburse shipping charges for countries listed outside of the EEA.

 

I can’t find the refund on my bank statements.

Refunds are tricky things that may appear in a couple of places:

1. It usually appears on the day of our refund confirmation (or up to 7 days later, depending on your bank’s processing periods).

2. If it isn’t there, try checking back to the day you purchased the products – some banks now display the return credit against the original debit date (or up to 7 days after this depending on your bank’s processing period).

Still can’t see it? Please send us an email using the Contact Us form.

 

Have you received my returned items?

A standard refund may take up to 28 days, including 21 days for you to return the item, 21 days for us to process it, and up to 7 days to make its way through the banking system.

The refund will be sent to the payment method you used when completing your transaction, and after we’ve completed our part, you’ll get an email confirming it’s on its way.

If you’ve waited more than 28 days and haven’t received an email, don’t hesitate to contact us using the ‘Contact Us’ option on this page.

 

Conclusion on Nasty Gal Return Policy

The Nasty Gal Return policy gives you a good month to send back something you regret purchasing. Other retailers are far more generous, but the one-month Policy is typical for many of your favorite brands.

The return procedure is straightforward. But simply knowing what to do when dealing with the stress of tax returns can make your life easier.

 

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