In this article, we mainly discuss the Next Return Policy.
It has brought a very convenient return policy to satisfy the customers regarding their returns and refunds.
Next is a popular clothing and accessories brand, established in 1864 in Leeds.
Joseph Hepworth is the founder of this company that is headquartered in Enderby, England, UK.
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What is the Next Return Policy?
The company Next allows customers to return their product on or before 28 days from the date of purchase if the product is unused and in its original condition.
Nothing is more frustrating than when you purchase a product online, and the size and color of the product do not match your expectations.
That is why Next has introduced the return policy.
How do I return products/items to the Next store?
If you want to return products or items to the Next store, this is to inform you that there are more than 500 Next stores that allow customers to initiate a return free of cost.
It is one of the most convenient ways to return your products and get a quick refund.
You do not need to bring a return note to the store to qualify for a refund.
All you have to do is bring your product, and their team will do the rest of the necessary things.
Next Return Policy for Furniture
For returning furniture, you have to pay a charge of £30. However, the furniture should be retained as the same as the delivered one. If there any sort of dispute arises on the furniture, they will never agree to accept the furniture. So you have to be careful in this matter.
How to return the Next Products/Items, Via Courier?
If you want to return the Next products or items via courier, you must pay a £2.50 return charge. You need to follow the steps given below:
● First, you have to log in to my account, then you have to select Arrange a Return from the menu to book a collection, or you may call 0800 587 7758.
● Then, you must affix the return label to the outside package. You will be able to find your return label at the bottom of the dispatch note that was included with your order. You may also request a return label by going to your account and selecting the Replacement label, or you may send a message by typing the Returns label to 60235.
● Then, you must pack the items securely and place the dispatch note inside the package.
● Then, your parcel is ready to be handed over to the courier on the collection day.
Next Return Policy by using an Evri Parcel Shop
If you want to return your Next products using an Evri parcel shop, you must pay a £2.50 return charge. There are more than 5000 locations that remain open every day. You need to follow the steps that are given below:
● You have to affix the return label to the outside of your return package. You will be able to find your return label at the bottom of the dispatch note that was included with your order. You may also request a return label by going to your account and selecting the Replacement label, or you may send a message by typing Returns label to 60235.
● Then, you must pack the items securely and place the dispatch note inside the package.
● Then, you must bring your product to the nearest ParcelShop and follow the guidelines on the Evri self-service terminal. Then you have to hand over your package to the shop assistant.
What are the Exceptions in the Next Return Policy?
The exceptions in the Next return policy are as follows:
● Next will not accept any return through their airport or Fabled stores.
● The items delivered by two-person delivery, domestic appliances, Beaverbrooks’ products, personalize me (for how to return these see separate heading), l and products for return to Hammonds, Gift, Experiences, or copies of the Next Directory through our stores will not be accepted by Next for a return.
● You will be responsible for paying a collection charge of £30 for returning large homeware, furniture, and upholstery items if delivery is refused or collection is requested unless the product is defective or does not match the given description.
● The customized products and opened pots will not be eligible to be returned unless it is faulty.
● pierced jewelry items, cosmetics, toiletries, and mattresses are not eligible to be returned if opened unless faulty. Perishable items like food, plants, drinks, and fresh flowers cannot be returned.
● Gift cards/ Gift cards/vouchers are not eligible to be returned or exchanged for cash.
● If you return a used product, you will not be able to get a full refund.
How can I get a refund from Next?
You can get your refund in your Next credit account, credit or debit card, PayPal account, gift card, or e-voucher depending on your payment method.
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