After purchasing any sports products from the Australian apparel chain Rabel Sports.
If you realize that the product is not as your expectations.
Don’t worry; you can return it by knowing the Rebel Sports Return Policy and its return instructions.
Rebel Sport is an Australian sports equipment and related apparel chain.
It was introduced in 1985 in Rhodes, New South Wales, Australia.
The company has introduced a potential as well as flexible return policy for customers so that they can make hassle-free returns.
Contents
What is Rebel Sports Return Policy?
Rebel Sports will give you a replacement, credit, or refund in case you have received a faulty item, the item is wrongly described, or the product is completely different from a sample displayed to you.
On the other hand, in case you have changed your mind, you do not need to worry.
After receiving your product, you have 180 days to return it.
If the product you are returning is in its original condition, just as you have received it, the tags are intact to the product, and you have the original packaging and valid proof of purchase, the company will be happy to give you a replacement, or a rebel gift card, or a refund.
Read– Forever New Return Policy,
What is the Rebel sports Return Policy for Bulky Product returns?
If you want to initiate a return for a bulky product, you need to do the following:
The company advises you to contact your nearest local Rebel store location for safety reasons if you want to return any bulky products.
The company will arrange for a technician from the supplier to check the following products at your place:
● treadmills
● exercise bikes
● home gyms.
What is the Rebel Sports Return Policy for receiving the wrong items?
If the product you have received from Rebel Sports is completely different from what you have ordered, you need to contact their Customer care center.
They will guide you to get the best possible way to find the best solution per your requirements.
Read– David Jones Return Policy, Myer Return Policy
What is Rebel Sports Return Policy exclusion?
The rebel sports return policy exclusion is as follows:
| Tailor-made customer orders | underwear, along with thermals and swimwear, and socks |
| water bottles | food and drink |
| rebel Gift Cards, vouchers, credit vouchers | delivery costs and charges |
Can I return my Rebel Sports online purchase to in-store?
Yes, you can return your Rebel Sports online and purchase in-store. For this, you must bring the tac invoice you received through mail when you visit the store.
You need to check the Store Locator to get the store details and their trading hours.
This does not apply to Online Only products, which must be returned by post.
Read– Big W Return Policy, Officeworks Return Policy
How to return Rebel Sports Products by Post?
If the product you want to return is under 22kg and 105cm in length, you need to do the following:
The company has partnered with Australia Post so that you can initiate a free return for parcels under 22kg and 105cm all across Australia.
They have made the partnership to enable people to experience convenient online shopping. You will be able to track your package also.
The products purchased within the last 180 days are eligible to be returned. If the timeshare is over, you must visit your local store or contact the customer care center through Web Chat or email.
You will get three options to return your product by post: either you can return through the Post Office, a street post box, or a parcel tracker as per your choice.
If the product is under 22kg and 105 cm long, you need to follow the steps given below:
● You have to select your state.
● Then you have to complete the form, including the 10-digit order ID.
● Then, you need to pack the items you want to return.
● Then you have to print out the shipping label and attach it.
● Then you must drop your parcel off at your nearest post office.
Post Box: If the return parcels are under 7kg and 35cm long, you can drop them into a regular street post box by following the steps mentioned above.
Parcel Lockers: If the return parcels are under 16kg and 50cm long, you can choose one of the 600 Australia Post parcel lockers available 24/7. You need to follow the steps mentioned above.
If your item is more than 22 kg or 105cm long
If parcels over 22 kg or 105cm are purchased online, you need to contact the Customer Care Centre to arrange a courier pickup. You can contact them via web chat or email.
Read– Jb Hi Fi Return Policy
How Long Does it Take to Get a Refund from Rebel Sports?
The company will process your refund after checking the returned product with their quality assurance team to ensure that it meets their return policy.
It can take up to two weeks to do a quality check. Once approved, you will get the refund from Rebel in your original payment method within one to two days.
Conclusion
We have provided a detailed description of the Rebel Sports return policy. Now, you should go through this article and enjoy your shopping freely.
Read– CATCH Return Policy
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