Shoe Dept Return Policy in 2024 (Updated)

To satisfy the customers, Shoe Dept. has introduced a potential Shoe Dept Return Policy which is very convenient and customer-friendly.

The quality of products and the potential return policy made the company famous.

Let’s learn about the Shoe Dept Return policy in detail.

Shoe Dept. is one of the most popular brands under Shoe Show in Concord, North Carolina in the U.S. Robert Bright Tucker set up this company in 1960.

It now has more than 1160 locations. Burlington shoes were acquired by it in 1986.

It also received Altier shoes in 1993 and Shoebilee in 2002.

The company started to open a Shoe Dept. Encore stores in the early 2000s.

It has become larger in comparison with other regular Shoe Dept. Stores.



What is Shoe Dept Return Policy? 

Before investing money in some commodities, people always search for whether they can return the product in any dispute or not.

If they see the return policy, they prefer to buy their necessary items from that store.

But if they don’t notice any return policy, they never express their desire to purchase something from there.

Though Shoe Dept. is a huge company, their customers still are looking for a return policy.

For the sale of their customers, Shoe Dept. has occupied a Shoe Dept. Return Policy.

You have 30 days from when you get your bundle to return unused things in their unique bundling for a total discount.

If the return results from our mix-up or a blemish concerning the producer, the Shoe Dept. will try and pay the transportation costs. 

They won’t take care of delivery costs assuming that the right thing was gotten however you are discontent with the size, variety, style, or fit. Discounts typically show up within 3-5 work days.

It may be provoking for our vacation customers to return anything in 30 days or less. Up to February 1, we will acknowledge returns for things bought between November 1 and December 31.


Shoe Dept Return Policy for Customers

Shoe Dept Return Policy for Customers

The customers will be given 30 days to return their shipment. To be eligible for a return, the product must be in its original condition, which means unused. They will even refund the shipping cost if there is any error or manufacturing defect. But if you return the product because you do not like it or there are some size, color, fittings, or style issues, they will not refund you the shipping charges. 

Customers must allow 3-5 business days to process the refund. 


Shoe Dept Return Policy During Holiday 

If you have purchased any item from Shoe Dept. during the holiday, it is quite impossible to return the product within 30 days. They will approve the returns purchased between November 1 and December 31. 


What is Shoe Dept Return Policy if I purchase with Reward Point? 

You will get two options if you want to return any product that you have purchased using the reward point. 

  • You may return the item in-store. Total reward points will be generated for you as a refund for the product. 
  • You may return the item to their distribution center, and their reward points will be credited to your account.


Will the Shoe Dept customer care team help me with a return?

Shoe Dept Return Policy

The Shoe Dept Customer care team is always there to help you with a return. If you face any issues with your product or your return, you may feel free to contact them. They are always happy to help you. 


What do I need to take care of when returning with Mail?

For mail returns, you have to fill up the return form first. Then you must pack the item you want to return in its original package. You must include the packing list or write the order on your return form. The item must be unworn. You will be refunded the shipping cost if you have received a defective or damaged product. You have to attach the return label outside the package. They do not accept COD returns. You will get a confirmation mail once your return or refund is processed. 


What do I need to return a product to a Shoe Dept Physical store?

Shoe Dept Return Policy

Shoe Dept. allows you to return any product purchased from the company’s site to any physical store of Shoe Dept. The return will be treated like you purchased the item from that store. A product must be unworn and in its original box or package to be eligible for returns. You have to provide a positive ID and phone number to initiate your return. You have to take the packing list to the store as it will be treated as a receipt by the store. 


Final Thoughts

It is our responsibility to know the return policy very well when buying some products from a brand, whether online or in-store. Shoe Dept Return Policy is described very well in this article so that you may initiate your return process instantly without facing any issues. Moreover, you will get the help of the customer service team if required. But you have to remember one thing you should not exceed the return timeframe and get a full refund against it. Otherwise, your return will not be accepted. 


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