In this article, we are going to learn more about the Sleep Country Return Policy. Sleep Country was formerly known as Sleep Country Canada Holdings Inc. The name Sleep Country is known to all Canadians. Sleep Country not only sells mattresses but also sleep-related products like pillows, furniture, bedding, bedding slats, unique bedding, beds, and bed covers.
Every company has a return policy to attract customers and make them feel their products are secured and guaranteed. That will help them to return their products very easily if they are unsatisfied with the product or receive a damaged one.
- 1 What is the Sleep Country Return Policy?
- 1.1 Sleep Country Return Policy for Mattress
- 1.2 Sleep Country Return Policy for Damage Products
- 1.3 Sleep Country Return Policy for Open Items
- 1.4 Does Sleep Country offer a free return?
- 1.5 What Products Does Sleep Country Not Accept as a Return?
- 1.6 How to return a Mattress to Sleep Country Canada?
- 1.7 When will I get my refund from Sleep Country?
- 1.8 Sleep Country Return Policy for pillows
- 1.9 Conclusion
What is the Sleep Country Return Policy?
Sleep Country allows customers to return or exchange their products on or before 30 days from the date of delivery or 30 days from the date of an in-store purchase. To qualify for a refund, you must return the products in an unopened and unused condition. The product you are returning must be packed in its original packaging, and you must provide the original sales receipt.
As per the Sleep Country return policy, you may visit any of the Sleep Country retail locations across Canada and drop your return. However, if you want to return your online order at their warehouse through the mail, you need to contact their customer care team, and they will be pleased to help you by providing the best possible solution.
Sleep Country Return Policy for Mattress
Sleep Country wants to provide customers with the best quality mattresses to have a sound sleep. That is why Sleep Country allows you to exchange your mattress if you do not feel comfortable with the mattress you have purchased. It provides a comfort guarantee for mattresses. It has restricted the number of Comfort exchanges to one for each order.
Sleep Country offers you a 100-night timeframe from the delivery date or pick up in-store so you can try it out and decide whether it suits you. If you are uncomfortable with it, you can pick any one among 50 other mattresses as a replacement by visiting any Sleep Country store across Canada. You need to pay a $65 exchange fee that will cover the delivery fee for your new mattress and the pickup charge for your old mattress.
Sleep Country Return Policy for Damage Products
If you have received a damaged product from Sleep Country, you need to call their customer service team within 48 hours from the time of your delivery. They will try to solve your issue by providing the best possible assistance.
Sleep Country Return Policy for Open Items
Sleep Country does not accept returns for open items.
Does Sleep Country offer a free return?
No, Sleep Country does not offer a free return. The return shipping charge will be deducted from your final refundable amount.
What Products Does Sleep Country Not Accept as a Return?
The products that Sleep Country does not accept as a return are as follows:
● Bed frames
● Already discounted merchandise
How to return a Mattress to Sleep Country Canada?
If you want to return a mattress to Sleep Country Canada, you will get two options – you may either return the mattress by mail or physically by visiting in-store. If you want to return your mattress through email, you have to provide the original bill. You need to follow the same rule if you want to make an in-store return for your mattress. You must provide either the original or delivery bill to qualify for a return. They are not just pieces of paper but proof of your purchase.
When will I get my refund from Sleep Country?
You will get your refund from Sleep Country in the original payment method as soon as Sleep Country receives your return package.
Sleep Country Return Policy for pillows
Sleep Country allows you to return pillows if they are unopened and unused. You can return or exchange those pillows within 30 days of delivery or in-store pickup.
Sleep Country has been one of the most well-known companies ever since its establishment of this company in the market. The customers are always satisfied with the products of this company as they always provide high-quality products. You must go through this article to know more about the Sleep Country Return Policy so that you can make hassle-free returns whenever you want. But one thing you must remember is that you need to maintain the return timeframe.
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