Tesco is a British multinational grocery and general merchandise retailer. After purchasing from Tesco, if you think you are not like the product. You can easily return it by knowing the Tesco Return Policy.
- 1 What is the Tesco Return Policy?
- 1.1 Tesco Return Policy for Returning Store Purchase
- 1.2 Tesco Return Policy for Returning Online Items
- 1.3 What is Tesco Return Policy for Electronic toothbrushes & ink cartridges?
- 1.4 Tesco Return Policy for Returning Home Entertainment Products?
- 1.5 What is the Tesco Return Policy for Gift Cards?
- 1.6 Tesco Return Policy for Faulty or Damage Items?
- 1.7 How long does it take to get a refund from Tesco?
- 1.8 What is Tesco Mobile Return Policy?
- 1.9 Conclusion
What is the Tesco Return Policy?
Tesco wants to make its customers happy with their purchases. You must have proof of purchase to be eligible for a return. You must return the product on or before 30 days from the date of purchase.
You must remember that some products have different return timeframes and exceptions.
Tesco Return Policy for Returning Store Purchase
If you want to return your store purchase, you must bring proof of purchase and the product to the Tesco store. It should go to the store from where the original purchase was made.
If you have purchased a product from Tesco Express, you may return the product to a Tesco store. If you want to return the purchases from our larger Tesco stores (Extras and Superstores) to any Tesco store, excluding Tesco Express Stores.
Suppose you have purchased a product from a GetGo store that is available in certain locations and want to return the product. In that case, you must follow the instructions within the GetGo section of the Tesco Grocery & Clubcard app.
Tesco Return Policy for Returning Online Items
You may return your online items to the delivery driver at the time of delivery or to one of their colleagues by using Click+Collect. They will then issue a refund to the card you used for payment.
Tesco always tries to deliver the freshest products. You do not need to worry if you are unhappy with the fresh food and flowers. The company provides a freshness guarantee that allows you to hand back your product to the driver and get a refund.
You can also return an online product to any Tesco store except the Express stores. You need to bring more delivery to the store, and you will easily get your replacement or refund. If you want to return a perishable food item, it must be done within its use-by date.
What is Tesco Return Policy for Electronic toothbrushes & ink cartridges?
If you want to return your electronic toothbrushes and ink cartridges purchased in-store, you need to return the product to the store where you bought them, along with proof of purchase. They will offer you an exchange.
If it was an online purchase, you need to return the product within 14 days from the date of delivery. If you return the product after 14 days, but within 30 days, you will be able to get an only exchange with valid proof of purchase.
Tesco Return Policy for Returning Home Entertainment Products?
For returning home, entertainment products like DVDs, CDs, and gaming software sold via a disc must be sealed and unused. The company will not accept a return for unsealed change-of-mind products.
The company will not accept change-of-mind returns for movies and gaming software sold as a card. So you will not get a refund.
If you want to return video gaming consoles, you need to return them along with all the accessories, including any games that formed part of the bundle purchased.
What is the Tesco Return Policy for Gift Cards?
If you want to return a Tesco gift card or gift cards for third parties like Amazon, Next, New Look, etc., for your change of mind, this is to inform you that you can not return this and get a refund.
Tesco Return Policy for Faulty or Damage Items?
Tesco promises you to give a full refund, repair, or replacement if you find a product to be faulty within 12 months from the date of purchase. For repairing or getting a spare part for your television, you need to contact the manufacturer:
For Sharp/Blaupunkt/Technika (non-Fire version) televisions, call:
● 0870 200 0463 (Monday to Friday 8.30 am to 6 pm, Saturday 9 am to 5 pm)
For Toshiba/Digihome/Technika (Fire TV version) televisions, call:
● 0333 733 4422 (Monday to Saturday 9 am to 6 pm, Sunday 10 am to 4 pm)
You may repair your goods within 30 days from the date of delivery. If the problem does not solve, they will give you a refund or replacement.
You may repair your goods after 30 days and within 12 months. If this does not work, you will get a refund or replacement.
If after 12 months you find an issue with your product, you need to contact their customer service team on 08003234060. They will help you.
How long does it take to get a refund from Tesco?
You will get your refund in 3 to 5 Business Days.
What is Tesco Mobile Return Policy?
If you want to return your mobile purchased online, you need to contact their customer helpline on 0800 323 4060 or 0330 123 4060 local rates from a mobile phone. They will arrange a return, and it will be collected from you.
We hope you understand the Tesco Return Policy. Always remember that before purchasing anything from anywhere, you must know their return policy.