If you purchase anything from Venus Fashion, but after Purchase, you realize you are not satisfied with your purchase.
You can quickly return it by knowing the Venus Return Policy.
Venus is a popular online and catalog fashion retailer in the United States.
Its head office is located in Jacksonville, Florida. Venus mainly sells products like Clothing, Swimwear, Shoes, and Accessories.
Contents
What exactly is a Venus Return Policy?
What is your policy on returns and exchanges? We accept unworn, unwashed returns or exchanges on any item (except Final Sale products) within 90 days of purchase.
All tags and liners must be present.
Final Sale products are not refundable, exchangeable, or redeemable for VENUS Wallet credit.
The process of Venus’s return is simple.
Your returned item must be in unused condition and have to be returned within 90 days of purchase, and Venus will happily swap or refund it.
However, since return policies fluctuate, you should always verify with Venus before mailing your item back.
Venus Return Policy for Swimwear
The Venus return policy for swimsuits follows the same method.
Within 90 days of receipt, you may either swap the swimsuit for another or request a refund.
If everything with the return shipment checks out, you’ll get a refund from the original payment method or shop credit.
Products marked as final sales are the sole exceptions to the Venus swimsuit return policy.
You will not be refunded if you purchased the last sale item.
To prevent initiating a void return, correctly read the product description.
It’s worth noting that the same restriction applies to other Venus-related things.
Where can I get Venus’s clothing?
Drive through Jacksonville, Florida
The firm provides women’s apparel, shoes, jewelry, and accessories.
Venus is well-known for its contemporary and modern American-made swimwear and lingerie.
VENUS styles are exclusively available via our website or catalog.
Venus Return Policy Procedure
Follow these easy procedures to return an item to Venus:
1. When you get your Venus item, you will be sent a Return/Exchange form at the bottom of the invoice.
2. You must complete the Return/Exchange Form, including item numbers and applicable prices.
3. Explain why you’re returning the item and if you want a refund or an exchange.
4. Venus includes a prepaid mailing label that you should affix to your package. The fee for this is $6.95, which will be taken from your refund after your item is processed at their warehouse. Shipping for exchanges is free.
5. By using UPS or USPS, you can return your package. There is no need to visit a post office or a UPS location. You may hand the package to your postman or UPS driver or place it in a UPS drop box or USPS mailbox.
6. The return process takes about 14 days. If you seek a refund, it will be applied to the original mode of payment. The replacement product will arrive within seven business days following shipping if you request an exchange. Once your request has been processed, you will be contacted by email.
What are the Venus Return Conditions?
• Please inform us of the receipt of damaged or defective goods within 24 hours of delivery.
• Products/Items must be UNUSED/UNOPENED and in their original manufacturer’s protective packaged condition.
• Products should be returned in their original packing, including the original price tags, labels, and invoices.
• Return packets should be securely wrapped, so products are not damaged in transportation.
How can I pack my Venus Return Item?
You must use the original shipping bag to pack your Venus return items.
After that, put the return label over your name and address on the product and erase any existing addresses and barcodes on the package’s exterior.
All returns must be brand new and unused. Please review our simple packing instructions to ensure you wrap your goods correctly.
Can I return products from outside the United States to Venus?
Venus ships to New Zealand, Canada & Australia, and the United States.
You may return things to Venus from any of these places; however, no return labels are given, so you must arrange your courier service.
What exactly is Happy Return?
We’ve partnered with Happy Returns to provide the most seamless return experience possible.
This option accepts returns at any 3,800+ Return Bar sites throughout the contiguous United States.
The Benefits:
Quick and straightforward: Most Return Bar visits last less than a minute.
Bring the things you want to return (no box, bag, or envelope required) and have your return QR code shown on your phone. That’s all!
Refunds are processed within 24 hours after you send off your return.
Sustainable: Paperless, box-free returns benefit everyone, particularly the environment.
What exactly is Venus Wallet?
If you like shopping at VENUS and want free returns, our VENUS Wallet program is for you! Instead of receiving a refund to your source of payment when returning an item, choose VENUS Wallet Credit to obtain a return credit that never expires.
Returns are free when you use VENUS Wallet Credit as your refund option!
After processing your return, you will get an email containing your VENUS Wallet Credit.
This may be redeemed at the invoicing section of the checkout process. VENUS Wallet is presently only offered to clients in the United States.
What can I do if my package is damaged or lost?
Please notify our Customer Service staff as soon as possible if your product arrived damaged or was lost in transit.
If you want to contact us through email, please provide as much of the following information as possible so that we can fix the issue as fast as possible:
• Account or phone number
• Order number
• Tracking number
• Issue description (please include the precise item number(s) of damaged or missing products)
• Whether you want a replacement of in-stock products or a refund.
Conclusion
We hope this guide helped you understand our Venus return policy! If you have any further questions, please don’t hesitate to contact the Venus customer service team.
Read About Other Return Policy
- Understanding HIPAA Compliance: Obligations for Covered Entities & Business Associates - April 18, 2024
- Things to Invest in for the Easter Season in 2024 - March 29, 2024
- Why Experience Matters: Finding An Established Dental Implants Provider - March 29, 2024