Wiggle Return Policy (**Complete Return Guide**)

After purchasing any sports product from Wiggle, if you are not satisfied. Don’t worry; you can return it by knowing the Wiggle Return Policy.

Wiggle is a European online retailer in sports that sells cycle, run, swim, and outdoor equipment and apparel. It is headquartered in Portsmouth, England.


What is the wiggle Return Policy?

Wiggle allows the customers to return their products on or before 365 days from the date of purchase if they do not like the product. As per the Wiggle Return Policy, you will not be allowed to exchange unwanted items. You need to place a new order for this. 

The returned products must be unused and resalable in their original packaging. They will check the products after they reach their warehouse. They will issue a refund in your original method of payment within five days from the date of receiving the product at their warehouse.


What Products does Wiggle not accept as a Return?

Wiggle does not accept the following products as a return: 

● Personalised or customized products like wheel builds. 

● Gift vouchers 

● Products received more than 365 days ago

● Opened or unsealed products

● Products returned in an unpleasant condition 

● Products damaged during the return transit because of improper packaging. 


How can I return Wiggle products outside the United Kingdom?

Wiggle Return Policy for International

If you want to return products outside the United Kingdom, you need to follow the steps that are mentioned below: 

● First, you have to log in to your account and click on make a return just next to the order you want to return. 

● Then, you need to select the order you want to return and mention a valid reason for return. 

● Then you need to confirm your details. 

● Then you must choose a return service and pay the return postage cost. 

● Then, you must print out your returns form and postage label. 

● You have to place the returns form inside the return package. 

● Then, you must stick the return label outside the package and drop it off at your chosen courier depot. 

You may select the self-post returns if you want to return a product outside the UK. You have to properly mark the phrase returned goods- final sale on the outside of the box and write down your original order number on the outside of the package. 


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What process for returning a large product outside the UK?

You can not return larger items like bikes, frames, racks, or trainers through their online portal. You have to return the items through your preferred local courier service, or you may arrange a collection by contacting them through live chat or email with the details given below: 

Full NameReference of the Order
Item being ReturnedParcel Weight & Dimensions
Collection Address including PostcodePreferred Collection Date
Contact Number

They will confirm your collection by sending you a confirmation email. 


How to return a Gift to the Wiggle?

Wiggle Return Policy for Gift

If you want to return a gift to the Wiggle, you will get a gift voucher as a refund. For returning the item, you may contact them through live chat or email to get a gift return form, and you need to place this inside the return package.

You have to post the package to the following address: 

Returns, Wiggle Ltd

Citadel Logistics Centre

Black Country New Road


WV14 7BR

United Kingdom


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Wiggle Return Policy for defective or Faulty Products?

If you have received a faulty product, you need to refer to their warranty help page, as all the products come with a manufacturer’s warranty. 


Does Wiggle accept a return for exchange?

No, Wiggle does not accept a return for exchange. You must place a new order if you want to buy a different product. The product will be delivered to you as soon as possible. 


When will I get my refund from Wiggle?

You will get your refund. Wiggle within five business days from the date of receiving your return package at their warehouse. 


Is Original Packaging required for Wiggle Returns?

Yes, original packaging is required for Wiggle returns. All the products must be returned in an unused, resalable condition along with the original packaging. The intimate garments like underwear and swimsuits are eligible to be returned only if they are unworn and hygiene strips are not removed. 


Do I need a printer for returning Wiggle?

Wiggle offers paperless returns in some countries. Such returns require only the QR code that has to be scanned on your local store. You do not need a printer to return Wiggle. If you do not have a printer, you may include a handwritten note by providing the details like your name and address, your original order number, and the reason for your return. 



We have tried to mention all the details about the Wiggle Return Policy. Now you may read this article to learn more about it and enjoy your shopping with Wiggle. 


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