{"id":19188,"date":"2022-07-11T04:15:35","date_gmt":"2022-07-11T04:15:35","guid":{"rendered":"https:\/\/clinicinus.com\/?p=19188"},"modified":"2023-12-01T10:19:05","modified_gmt":"2023-12-01T10:19:05","slug":"structube-return-policy","status":"publish","type":"post","link":"https:\/\/clinicinus.com\/structube-return-policy\/","title":{"rendered":"Structube Return Policy in 2024 (Updated)"},"content":{"rendered":"

What is the\u00a0<\/span>Structube Return Policy? <\/span><\/strong>We will accept returns or exchanges within seven days of delivery or pick up, providing proof of purchase. <\/span><\/p>\n

Unused items must be returned in their original condition and packaging. <\/span><\/p>\n

No exchanges or refunds will be granted for liquidation or final sale items.\u00a0<\/span><\/p>\n

Refunds and exchanges are subject to a $69 shipping charge plus applicable taxes. <\/span><\/p>\n

Refunds will only be issued if the original payment method was used.\u00a0<\/span><\/p>\n

Cash refunds will be processed only if funds are available. After receipt verification, price adjustments will be made within 14 days. <\/span><\/p>\n

Only returns and exchanges will be accepted at the original delivery address. After returning items, they will be inspected.\u00a0<\/span><\/p>\n

You will be held responsible for any damages beyond the original approval for exchange or return. Some conditions and exceptions might apply.<\/span><\/p>\n

Please use the online form with a description and photograph for online purchases. We’ll take care of everything! We will take care of the rest!\u00a0<\/span><\/p>\n

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What is Structube Return Policy?<\/span><\/h2>\n

\"Structube<\/p>\n

Structube will accept returns or exchanges within seven days of delivery or pick up, provided that the original receipt is presented. <\/strong><\/p>\n

Unused items must be returned in their original packaging and condition. <\/strong><\/p>\n

Refunds will only be made if the original payment method was used.<\/strong><\/p>\n

Except for manufacturing defects, customers are responsible for any delivery charges for returning or exchanging a mattress. <\/strong><\/p>\n

Mattresses that have been abused, stained, or otherwise unsanitary are not eligible for returns or exchanges.<\/strong><\/p>\n

Mattresses cannot be returned or exchanged in-store.<\/strong><\/p>\n

 <\/p>\n

What are the steps to return my merchandise?<\/span><\/h3>\n

To exchange or return an in-store purchase, please contact your nearest store within seven days of delivery.<\/span><\/p>\n

To make an exchange or return your online order, please contact 1 877 721 3787.<\/span><\/p>\n

 <\/p>\n

What do I do if my merchandise arrives damaged?<\/span><\/h3>\n

Please Contact Us As Soon as Possible with a detailed description and a photograph. They will take care of everything!<\/span><\/p>\n

 <\/p>\n

Structube Return Policy & Exchange Policy<\/span><\/h3>\n

\"Structube<\/p>\n

New procedures for returns and exchanges have been developed to ensure the safety of our customers and delivery personnel.<\/span><\/p>\n

We reserve the right to make necessary changes to this policy as the COVID-19 situation evolves. <\/span><\/p>\n

We will adapt our practices to the guidelines set forth by the Public Health Agency of Canada (or local authorities) and continue to improve them.<\/span><\/p>\n

 <\/p>\n

Structube Return Policy During Covid<\/span><\/h3>\n

\"Structube<\/p>\n

Respect all COVID-19 protocols required by federal, provincial, or municipal health authorities.<\/span><\/p>\n

Store cleaning procedures can be improved.<\/span><\/p>\n

Limiting the number of customers allowed into the store<\/span><\/p>\n

Facilitating social distancing.<\/span><\/p>\n

All customers and employees have access to sanitization stations<\/span><\/p>\n

Only cards will be accepted.<\/span><\/p>\n

All home deliveries are non-contact and will be left at the door. <\/span><\/p>\n

The delivery team will not bring the order into your home without authorization.<\/span><\/p>\n

Structube will monitor the situation closely and adapt our practices according to the guidelines set by the Public Health Agency of Canada and local authorities. <\/span><\/p>\n

Contact your local Structube shop for more information.<\/span><\/p>\n

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How can I get in touch with my local Structube shop?<\/span><\/h3>\n

You can use the Structube official store locator to get in touch with the local Structube Shop.<\/p>\n

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Are the Laval warehouse pickup hours different?<\/span><\/h3>\n

These are our warehouse hours:<\/span><\/p>\n