Boden Return Policy (Detailed Return Guide)

Boden has developed a customer-friendly return policy popularly known as the Boden Return Policy. Customers can easily use this return policy as per their requirements. 

Boden is a popular British clothing retailer that mostly sells its products online and by mail order and catalog. Johnnie Boden set up this company in 1991. First, the company was introduced as a mail-order business. The company is headquartered in North Acton, London, England.

If you have any confusion in your mind regarding their Return Policy, this article will help you. 


What is the Boden Return Policy?

If you have purchased any product through Boden directly provides a 90-day return policy for those items. Exchanges are not available now. That is why you will receive an automatic refund if you have returned anything for an exchange. They will deduct a flat fee of $7 from your refund amount. If your order comes up with a free return offer, you do not need to pay any charges. 

The Boden return policy will not apply the standard return policy for returning sale items. Boden offers a 14-day window to return sale items. 


How do I return my product to Boden?

Boden Return Policy Return Process

If you want to return your product to Boden, you have to follow the instructions given below: 

● You will find a return form attached to your order. You have to fill out the return form and place it inside your return package. You have to return the product in its original packaging. 

● Then, you must attach the self-adhesive address label safely and securely with your return package, and you will find the instructions on the label that you must follow. 

● They will cut down a flat $7 from your refund amount as a cost of return shipping. If your order is eligible for the free Return, you do not need to pay any charges. 

● As soon as your Return is processed, they will notify you through email. 


Boden Return Policy within 365 Days 

Boden accommodates returns even after the standard return period. You can return your product if you do not like the quality of the product until the first anniversary of your order times, which means you can also return a product within 365 days. If the products are worn or torn, they are also eligible to return. But the garments mauled by pets, drawn on by nephews, or worn at the decoration time are not eligible to return. If you are not completely happy with your product, you may exchange the item or get account credit for the amount you have paid. If the product is returned within six months, they will provide money back. 


Does Boden accept returns for Final sale items?

Boden Return Policy for Final Sale

No, Boden does not accept returns for final sale items. Final sale items are already allocated at a lower price. Therefore, it’s impossible to accept the Return for this item.


What is the Boden Return Policy during the sale?

Boden does not accommodate free returns during a sale. For sales goods, they do not provide a 90-day return policy. 

You will get 14 days to return sale items except for Final Sale options. 

Boden will not accept returns for swimwear if the hygiene strips have been removed and earrings if the internal packaging seal has been broken. They will not provide refunds for such items for hygiene issues unless they have defects. 

The returns for opened packages’ face coverings are not accepted for hygiene issues. 


What should I do if I lose my original return label?

If you have lost your original return label, you must contact them and let them know your preference. They will send you another mail or email mask so you can print your return label again. 


Where can I send my Boden Return?

You have to send your Boden Return to the following address: 

Boden Returns Department

180 Armstrong Road

Pittston, PA



How can I track my Boden Return?

You can track your Boden Return by entering your 9-digit tracking number. You will find the tracking number on your return label. As soon as your Return is processed, they will notify you through email. 


How long does it take to Process my Boden Return?

Sometimes it takes longer than usual to process the returns. You have to wait for 28 days to get your Return processed. 


How can I exchange my Boden order?

If you want to exchange your order, you must return it and get a refund. Then you must place a new order using your original offer code. 


When will I get my refund from Boden?

You will get your refund from Boden within 28 days. 

First, you need to return the item by maintaining all its conditions. When they accept the product, they will start checking the product. If they get any dispute, your Return will be canceled. But if they get the fine product, they immediately begin their refund process.

Refunds will be made in the original mode of payment. If you have paid via credit card, your money will be given to that. But here also, the receipt copy is mandatory.



In brief, we can say that Boden is a famous company. So it is pretty natural that Boden offers an easy-to-understand return Policy. You must go through this article to clearly understand the Boden Return Policy.


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