After purchasing products from Commense you realize that you are not satisfied with your purchase.
Don’t worry you can easily return it by knowing the Commense Return Policy.
You said trending fashion, and we heard Commense for all the trendy shopping of stylish top dresses, knitwear pants, and many other great quality clothing items at an affordable price.
As a result, Commence is one of the highly demanded and preferred online clothing stores in the US.
But now the thing is, as it’s an online clothing destination, there are chances of fitting issues and other minor problems.
In such cases, it’s important to know about the Commense return policy and the methods of returning the Commense items.
That’s why this article about the common return policy is here to help.
Contents
Commense Return Policy
Even though it wasn’t very long since Commense came into the market, let’s tell, but still, because of its products and services, this company has managed to become a pretty big company.
To provide the best services to the customers, they have a pretty understandable and simple return policy that the customers must follow if they want to return the product to the Commense company.
● The Commense item has to be returned within 14 days of purchase.
● The Commense product has to be unworn, unwashed, and unaltered with no scratches or damages.
● The original packaging, tags, etc., of the Commense item must be intact.
Commense Return Policy for in-store Purchases
Commence is a pretty big company, and naturally, so many customers think that they can purchase Commence items from a store.
But Commense is an online clothing selling company and they don’t have any Store available in which the customers can purchase all the Commense products.
So, after purchasing Commense clothing from the website, the only possible method of returning the Commense Items is through the mail, and that too, within 14 days of purchase.
Commense Return Policy for Online Purchases
For people in the US, Commense is a highly preferred and trustworthy clothing website because of its quality and range of items.
Customers, based on their choice, can purchase clothing of different styles and sizes which is suitable for every occasion.
But no matter how much you love Commense clothing, there are possibilities of size issues or any other concern of the customers that leads to product return.
Hence, for those who want to know how to return Common items,
● To return the product, send an email to [email protected]
● In the email, mention that you would like to return the Commense, mention the order number, picture of the product, and the reason for return.
● After that, Commense will send a confirmation mail for return.
● Follow the instructions mentioned in the Commense return confirmation mail.
● Pack the product from Commense thoroughly and make sure that the product won’t get damaged at the time of return shipping.
● After that, send the package to the mentioned address provided by Commense.
What is the Commense Return Policy on Final Sale Items?
Generally, Commense accepts most of the products for return.
For Commense, customer satisfaction and product quality are always important. As a result, they don’t deny return product acceptance without any reason.
But there are a few items that Commense doesn’t accept for return even if it’s in perfect condition.
The final sale items at Commense are the ones that, once the product is sold to the customers, then it’s not available for return.
Those are Final clearance items, bodysuits, swimsuits, Socks, Tights, jewelry, etc.; also, if any Common item has been purchased using store credit, then that product isn’t available for return or refund.
Does Commense offer free returns?
Well, paying for all the returns and exchanges is actually pretty serious and cost-effective work, and for a clothing business, it is very hard to offer free recharge services to customers.
So even though customers want free returns for the Commense products, unfortunately, it’s impossible.
That’s why, to go through the return process, the customer has to pay for the Commense return shipping cost.
And somehow, if the customer has received a defective product from Commense, only then Commense will cover the shipping charges as well.
How long does it take to receive a refund from Commense?
After returning any Commense product to the company for return, the customers are curious about the refund.
There is no reason to get worried as the customer will get their refund within 5 business days if the returned product is in eligible condition.
After the Commense product successfully reaches the Commense Wearhouse, the returned clothing gets checked thoroughly to verify that the returned item isn’t used or damaged and the packaging is in perfect condition. After the checking is done, If the Commense item is in perfect condition, the customer receives their refund at their original payment method within a week.
However, If the customer purchased the Commense product using store credit, then that is considered a final sale item and not eligible for refund.
At the time of refund, the customer will receive the full amount for the Commense return for the product if it’s in perfect condition.
However, the shipping and handling charges for the Commense return product are non-refundable
What is the Commense Return Policy for Damage/defective Items?
When customers purchase clothing from Commense, the chances of receiving damaged items are very low.
While delivering Common items, the company staff always sends them new and carefully packed.
But still, if the customer receives a damaged Commense, came like broken, torn, stained, or for any other major reasons, only then the Commense product can be considered damaged. For that, the customer should immediately contact Commense customer service through email at [email protected].
If the Commense item has some minor issues like loose threads, slight color differences, sizing issues, etc., then for these reasons, the Commense product can’t be reviewed as damaged or bar quality products. Also, if the product is damaged due to wash alteration or improper maintenance by the customer, then Commense isn’t accountable for that issue.
Can I cancel an order and receive a refund from Commense?
After placing an order at Commense, canceling it is pretty complicated. However, sometimes, after placing the order, the customer feels like they don’t need the product or mistakenly used the wrong shipping address; in situations like these, canceling the Commense order is the only way to save money.
So if there is any issue and you want to cancel your Commense order, then contact the company through mail at [email protected] or through the page https://thecommense.com/pages/contact-us as soon as possible.
Can I exchange the Commense product instead of return?
Yes, customers can exchange their purchased items at the website Commense.
The customer must exchange the item within 14 days of purchase, as after that, that service won’t be available at Commense.
Sometimes, customers order the wrong size of clothing or product for themselves while shopping at the Commense website. Or the styling isn’t suitable enough, and that’s when the thought of returning or exchanging comes to mind. But exchanging items is easier and better than returning them.
For the exchange of Commence items, the customer should send an email to [email protected] providing all the product details and the reason for the exchange.
After that, soon, the Commense customer service in contact you.
FAQs
Below we share some FAQs
How long do I have to return a Commense item?
If the customer is unsatisfied with the Commense product or doesn’t need it and wants to return it, then they can return it within 14 days of delivery.
How do I return the product to the Commense?
Commense is an online company, and it doesn’t have any outlets available, so as a result, returning the product through mail is the only possible method of Commense product return.
Can I return the Commense gift item?
Well, for now, the service isn’t available where the customers can return Commense gift items without letting it know to the gift giver.
Still, for guidance, it would be better to contact the Commense customer service by sending an email to [email protected].
Read About Other Return Policy
Bergdorf Goodman Return Policy
Raymour and Flanigan Return Policy
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