After purchasing any baby product from Babylist if you are not satisfied with your purchase. You can easily return it by knowing the Babylist Return Policy.
There are so many websites and destinations for adult clothing and other merchandise they use.
However, for the kids and newborns, it’s really hard to find any trustworthy destination.
This is a result of parents constantly purchasing the required items for their baby from the Babylist website, app, or store.
But even though Babylist sells amazing items that are good for newborns, there are still status some personal reasons why sometimes there are return requests for the Babylist items.
But, to return the Babylist item, it’s very important to know about Babylist’s return policy and methods.
That’s why this article about the Babylist return policy is here as a guide.
Contents
Babylist Return Policy
Finding a website like Babylist is a very fortunate thing.
From this website, parents can purchase clothing, nursery items, gear, and other parenting items, which are serious requirements.
So, for the services and number of items many people purchase, they require items from Babylist.
Unfortunately, there are cases where, after purchasing the item, the customers notice that the Babylist item isn’t suitable for them.
Because of that, returning the items became the only possible option. So, to return the Babylist product,
● The customer can return the Babylist product within 9 months of the purchase date.
● At the time of return, the item has to be unopened and undamaged.
● The original packaging of the Babylist product must have the original packaging.
Then also at the time of the return of the Babylist item,
● The customer should keep the FedEx drop-off receipt.
● If the packing slip isn’t mentioned, then the customers can’t send multiple Babylist return items altogether.
Babylist Return Policy for In-store Purchases
Babylists have great popularity among parents, and because the quality and price of the Babylist are great, there are retail stores that sell Babylist items.
By visiting the retail store, the customer gets the chance to see the products and then decide to buy them.
For many parents, it’s a very important thing. So, if you want to return the Babylist product at the Babylist retail store, then,
● First, visit the Babylist Store,
● Go to the Babylist customer service desk or tell any employee that you want to return your Babylist item.
● Show them your Babylist original receipt
● Then, if the product is eligible, the Babylist will accept it in return.
Now, the customer should know that the Babylist product is processed for return by the store where they were purchased.
So for gift item return, the gift receiver must visit the Babylist Store, or they can also contact Babylist through customer service for guidance.
Babylist Return Policy for Online Purchases
Babylist orders are mostly made from their online platform.
From such a great website and the Babylist products, the parenting journey gets a little similar for new parents.
However, after purchasing the Babylist items, if the customer is not satisfied or has visual issues with the product, it’s better to return the Babylist product to the company. So, to return the Babylist item,
● First, visit the Babylist website and log in to your profile.
● After that, find the Babylist Return Centre
● There, enter your Babylist order number and shipping zip code.
● After that, select ‘start a return’ to proceed with the return process
● Then, enter all the required information on the Babylist return page.
● After the process, you will receive a prepaid return label and packing slip for the Babylist return item.
● Then, Pack the product from the Babylist thoroughly and include the packing slip with the product.
● Then, stick the return label at the top or side of the Babylist return package.
● Submit the Babylist return product to the FedEx courier service’s drop-off office.
What is Babylist Return Policy on Final Sale Items?
Babylist has a very flexible return policy; they provide a 9-month return period for the item, which is very hard to find somewhere else.
But even after that, if the customer isn’t satisfied with the Babylist item, then a returns service is available for that product.
Babylist always tries to provide the best customer experience and service. But still, there are a few cases and items that Babylist doesn’t accept for return.
So if the customer has opened the Babylist item, then that item would be available for return.
Besides that, final sale, used or damaged items are not available for return at Babylist.
Does Babylist offer free returns?
No, the customers don’t have to pay for any Babylist shipping fee for the product return.
Customers who purchase a newborn and parenting item from Babylist are very hopeful and excited about the product.
But when the Babylist product isn’t something of their liking, then returning becomes necessary.
But nowadays, as most companies provide free returns, customers don’t want to pay any extra fees for Babylist returns.
That’s why, understanding customers’ requirements and keeping customer satisfaction in mind, after applying for a return, Babylist provides a prepared return shipping label from FedEx to the customers.
How long does it take to receive a refund from Babylist?
Well, the nursery or gear items are a bit costly, but still, thinking of the quality, many people purchase the pricey gear.
At Babylist, the customers get the chance to purchase good quality newborn and parenting items at an affordable rate.
But when they return, the parents are worried about the refund.
After the Babylist return product is delivered at the Babylist warehouse, the refund will be generated and credited to your account within 5 business days.
Babylist will issue the refund through the original payment method.
Once the product is delivered to the Babylist warehouse, they will check the quality and other important elements of the product to verify that the product is eligible for return.
The customers will receive a final confirmation email from the Babylist, where refund-related information will also be available.
And the shipping and the extra fees are not refundable at Babylist.
What is Babylist Return Policy for Damaged/defective Items?
Babylists, while sending their ordered item to the customer, always check and make sure that the product is in perfect condition.
And after that, they wrap it up and send it to the customer’s address.
But incidents can happen, and at the time of delivery for some reason, if the Babylist product got damaged or somehow the customer received the wrong product in that case, first don’t throw anything from the Babylist item,
● First, visit the Babylist help center or click on the Babylist link: https://help.babylist.com/hc/en-us/requests/new
● After that, contact the Babylist customer service by filling out the form, mentioning the description of the issue, attaching a photo or video, providing the Babylist order number, and other required information.
● After that, submit the Babylist form, and soon the Babylist customer service will contact you.
For receiving the damaged item, the Babylist provides free return shipping, and then in exchange for that, they will replace and refund the Babylist product.
Can I cancel an order or modify it and receive a refund from Babylist?
Babylist does have a cancellation policy. So, if a customer has ordered a Babylist item and doesn’t need it for the time being, there is no option to cancel the order.
So, if you want to return, you must cancel the Babylist order after 45 minutes of placing it.
After the 45-minute cancellation window is over, customers have no other option but to wait for the products to be delivered to their home, and then they can return and receive the Babylist refund. So it is better to cancel the Babylist order within 45 minutes.
Also, if you want to modify your Babylist order, then add a change to any product and change the address.
In that case, the customer should know that Babylist doesn’t provide modifying services.
So, the Babylist customer has to return the product and then place a different order.
Can I exchange the Babylist product instead of return?
Unfortunately, Babylist currently doesn’t have any exchange services available for the customers.
For baby or parenting reasons, they generally order multiple items, and for some reason, if they don’t need it, they prefer exchanging it with something else.
However, as the Babylist exchange is not available, the customer has to return the Babylist item to the company and wait for the refund.
After that, they can order a thing that they prefer from the Babylist app or website.
Can I return the Babylist gift item?
There are times when, for baby showers, gender reveal, or other celebrations, the parents get various types of gifts, and most of them are for the newborn baby.
Now, if somehow the parents receive similar gift items, then returning them is necessary.
So, to return the Babylist gift item,
● Open the Babylist Website and log into your account
● Then, from the top bar, go to the registry option.
● After that, among the new openings, find the ‘Gift Tracker’ button, then click Return.
● After that, you will receive a prepaid shipping label from Babylist.
● Then, pack the Babylist items perfectly so that they won’t get damaged. Also, the original packaging should be intact.
● After that, stick the Babylist FedEx return label at the top or side of the Babylist return package.
● Then, drop the Babylist return package at the FedEx drop office.
And for returning the gift item from Babylist, the gift sender or giver won’t receive any notification.
Also, in exchange for the Babylist gift items, the gift receiver will get a Babylist gift card for return.
FAQs
Below we share some FAQs
How long do I have to return a Babylist item?
For unopened, unused, and perfect condition Babylist items, the customers get around 9 months to return the product. So it’s a lot of time to which they can easily return the item.
How do I return the product to the Babylist?
Based on the purchase destination of the Babylist item, the customer can return the nursery, kid accessories, or parenting items through the mail or at the Babylist shop.
So, for online purchases, the Babylist item has to be returned through the mail, and for in-store purchases, the customers must visit the same Babylist store.
Do the customers get a full refund for the Babylist returned item?
The customers received a full refund of the Babylist product. But for some reason, if there is a shipping charge required and a surcharge fee, these amounts are not refundable at Babylist.
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