Princess Auto Return Policy in 2024 (Return, Damage, Refund)

This article is all about Princess Auto Return Policy.

If you want to return your Princess Auto product to the company, you can do it whenever you want.

Princess Auto is a widely known retail chain available in Canada, and this company specializes in selling tools, equipment, and other services such for example Air & Power, HVAC, Automotive Repair & Shop, Tools & Safety, Metal Fab, Driveline, Parts, Surplus, Truck & Trailer, Seasonal, Outdoor, etc.

This company was first established in 1933 by them.

Princess Auto has more than 50 store locations and three distribution centers.

Also, At Princess Auto, their services are awesome; no sale is final until the customer is satisfied with the product or service.

They will also provide repair, replacement, or refund for any Princess Auto purchases product to your satisfaction.

It’s all because their Royal Service promises a warranty system.

But to return a product at the Princess Auto Company, there are many other things that the customer should know.

This article about Princess Auto’s Return Policy is here to guide you.



Princess Auto Return Policy Return Process

At Princess Auto, customers can purchase many different types of things.

However, this company is mostly known for its automotive parts and services.

In Times it’s very hard to find any required parts or tools for your vehicle.

But because of Princess Auto, it’s become quite simple as most of the parts are available on their website and outlets, and if there aren’t, then they will take some time to find it. 

No matter how great Princess Auto’s service is, there are times when customers don’t require the product anymore or have any issues with it.

In that case, the customer always has the option to repair, replace, or refund. 


So, to return your Princess Auto item, 

● You have to contact Princess Auto’s National Call Centre at 1-800-665-8685 

● Then the Princess Auto staff will guide you to the nearest Princess Auto store 

● Visit the store and tell the Princess Auto employee that you want to change or return your purchased item.

● Provide them with your personal information like name, phone number, etc. 

● And then your Princess Auto item is ready for return or exchange.

This Princess Auto item return method is available for online and in-store purchases.

So, even for online Princess Auto items purchased, there will be no issue with return.


Princess Auto Return Policy for Damaged items?

Princess Auto Return Policy for Damaged items

Princess Auto is a well-known company for its range of tools available and services in Canada.

Because of this, many customers prefer purchasing Princess Auto items through their website.

But no matter how conscious Princess Auto distribution centers are at the time of shipping, there are still a few rare cases where customers receive damaged items from Princess Auto. 

The damage occurs mainly during shipping because of the location difference between Winnipeg, Alberta, and Milton’s delivery address and the distribution center.

But no worries, as at Princess Auto, customers can return or exchange damaged items without a hustle.

Just contact the Princess Auto National Call Centre at 1-800-665-8685. There the employees will guide you through the process. 


What products does Princess Auto not accept as a return?

Well, in most tool and equipment companies, there are products that the company doesn’t accept in return.

But in Princess Auto, the process isn’t that complicated. At this company, customers can return any purchased item whenever they want.

It can be a day, a week, or a year.

For every item available at Princess Auto, if the customer isn’t satisfied with it, then based on their Royal Service promise, we can return every purchased item from Princess Auto. 

But if it’s more than a year and the Princess Auto tool is working perfectly, in that case, they might not refund or replace the item without any proper reason.

But still, if you have any queries, you can contact Princess Auto’s customer service number.


Does Princess Auto have a free return?

Does Princess Auto have a free return

Yes, Princess Auto returns are free of cost.

After purchasing any item online or from the Princess Auto stores, if there is any reason for return or the customer is unsatisfied, the company doesn’t want to put any further pressure on the customers.

That’s why customers don’t have to pay any return fee to the Princess Auto Company, but for more returns, it has to be done at the nearest Princess Auto Store. 

This way, the company employees easily check the product and the reason for return.

In no time repair, replacement, or refund services will be provided.


How much time will it take to get a refund from Princess Auto?

At Princess Auto most of the returns happen at the Princess Auto stores, so the customers get their refund repair or replacement almost instantly or within a few days.

So when a customer tries to return any item, because of Princess Auto’s Royal Service promise.

If the product has been requested for a return, the customer doesn’t have to worry about everything as customers will receive their refund without any doubts. 

As a customer, if you purchase an item from Princess Auto that went on sale within 30 days of purchase, then contact Princess Auto National Call Centre at 1-800-665-8685 for the price adjustment.

It’s normal for the company to change the price occasionally because of sales and other reasons.

Even though Princess Auto always tries to provide the most accurate price and keep the customers up to date.

But still, if there are situations, Princess Auto will adjust the order invoice and charge the correct price for your purchased item. 



Below we share some FAQs

Can we return the Princess Auto product without a receipt?

Fortunately, you can return or exchange your Princess Auto product without a receipt.

After you purchase an item from the Princess Auto website or store, the order gets listed under your name, mailing information, phone number, and email address.

So if any customer doesn’t have a receipt, they can get their receipt copy and process the return or exchange by providing their personal information to the Princess Auto company.


Can I return a Princess Auto item after 30 days?

Yes, customers can return their Princess Auto products after 30 days.

If the customers are unsatisfied with the product, they have the diet to repair, replace, or request a refund in exchange for that item.

If the company finds the reason valid enough, they will take your Princess Auto product after 30 days.

But after 30 days, the price adjustment of the order is unavailable.


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