Value Village Return Policy in 2024 (Damage, Return, Refund)

Here we share complete details on Value Village Return Policy.

At Value Village, you can exchange your product within 14 days of purchase.

Value Village is a well-known thrift shop in Canada, but it is mostly known as Savers in the United States and Australia.

Value Village was first established in 1954 in the United States with the name Savers.

And now, in the United States, Canada, and Australia combined, Value Village has more than 300 outlets available.

Their aim through this business is to improve the environment by reusing used clothes and providing clothes at an affordable rate.

If anyone wants, they can donate clothes through the Value Village website or at the store.

Because of this, Noble purpose customers, especially Genz and Millennials, prefer Value Village very much.

But for some reason, if they want to return their Value Village purchased item, then there are a few things that they should know.

That’s why this article about Value Village’s return policy is here to provide the necessary guidance.



Value Village Return Policy for Damaged items?

Value Village Return Policy for Damaged items

At Value Village, when customers purchase anything from the outlets, they can check if the product is damaged.

But still, in any case, if the customer somehow purchased any damaged item, they can exchange the items within 14 days of purchase.

But if the customer demands a cash refund in exchange for the thrift clothing, then the process could be difficult.

For that, they should contact Value Village customer service by visiting the outlet or through the page


How to Return Product to Value Village?

How to Return Product to Value Village

People love thrift Shopping because it is good for the environment.

Plus, it allows people to try different styles at a very affordable rate.

In Canada, Value Village is one of the best destinations for thrift cloth shopping.

But sometimes, after purchasing any clothing items, there are situations where customers want to return their purchased clothing items from a Value Village.

Unfortunately, at Value Village, the return of thrift clothing is not available.

In Canada, Value Village only offers a 14-day exchange policy in return for the originally purchased item.

Now, after COVID-19, many Value Village outlets have stopped access to the trial or change room.

Because of this reason, people can’t try the clothing items to see if they fit right or anything else.

But they can’t do that if the thrift shopper purchased any wrong size or material item; in that case, instead of money being returned, they can exchange the product.


What products does Value Village not accept as a return?

Unfortunately, you can’t return any second-hand product you purchased at Value Village.

In Canada, Value Villages only provide exchange-only services for now.

So if you have the original purchase receipt of Value Village class, the product has the price tag intact in that case, you can exchange the Value Village product within the first 14 days of purchase.


How much time will it take to get a refund from Value Village?

In Canada, for Value Village item purchases, customers are demanding money or store credit refunds in exchange for Value Village thrift clothing.

But as customers can exchange their clothing items with another Value Village thrift clothing, that’s why at any Value Village outlet in Canada, no refund is available.


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