Shoppers Drug Mart Return Policy in 2024 (Updated)

If you realize you are not satisfied with your Shoppers Drug Mart Purchase.

You can return it. Before return, your must be aware of Shoppers Drug Mart Return Policy.

Like many major retailers, Shoppers Drug Mart has an established policy for returns, exchanges, and Refunds.

They are the rules that a retailer develops to regulate the process of returning and exchanging items they did not want to purchase.

The return policy informs the customer what products can be returned, the reasons, and the period within which returns can be accepted.

 

Contents

Shoppers Drug Mart Return Policy for Electronics 

Shoppers Drug Mart Return Policy for Electronics 

Returns on electronics can only be accepted if the product in question is returned in its original sealed package in good condition and with a receipt within the 30 days return period starting from the day of purchase. In certain instances, you could have to negotiate directly with the company.

 

Shopper Drug Mart Return Policy for DVDs & Video Games

Returns are only available if the item is still in its original packaging and in an acceptable condition.

In receipt of purchase and within the 30-day return period beginning from the original date on which the purchase was made.

Exchanges are only available if the original is damaged after opening, upon receipt, and within the 30-day return, the period starting from the initial purchase date.

 

Shoppers Drug Mart Return Policy for Needles

Needles The refund is only available on the original package that has not been opened, along with the receipt, and within the 30-day return, the period begins from the purchase time.

Returns of gift cards aren’t allowed according to Shoppers policies.

 

Shoppers Drug Mart for Exchange or Refund

Exchanges and Returns can be done by visiting every Shoppers Drug Mart / Pharmaprix store and should be accompanied by an invoice.

All refunds and exchanges are due within 30 days from the date of the purchase.

All Shoppers Optimum points accumulated when the transaction is made will be taken from the cardholder’s account balance.

 

People Experience Shopper’s Drug Return for defective Tv.

Shoppers Drug Mart Return Policy

What Shoppers policy does Shoppers have for returning defective TVs? 

Diana Stephenson and her husband purchased a brand new RCA flat-screen TV, measuring 42 inches in size, at a Shoppers store in Welland (Ont.) for $300. It came with a 1-year warranty.

Shoppers advise electronics buyers that they may need to contact the manufacturer in certain instances. 

The Stephensons were given the number (1-800-968-9853) to Curtis International (an electronic product distributor) and directed to it.

They noticed that the TV was filled with terrible sound distortion, which made it difficult to watch a program. 

They continued calling and discovered that the warranty provider sent them emails via “ball.net” rather than bell.net. They were able to correct the error, but nothing more was done.

They have not received any response to the emails sent to George Weston (the parent company) and Shoppers Drug Mart customer service representatives.

“We are older, and this is our only television. The poor sound quality and inability to sync the lips and voice make it not worth the effort. Is it possible to contact the warranty provider? Diana said.

I tried my best to assistI tried my best to help, but Shoppers Media Contact Tammy Smitham quit the company (which I didn’t realize as her email was never returned).

I called Catherine Thomas at Loblaw and got a reply. But it wasn’t the proper response.

“We were presented with a $150 gift certificate, which could be used at Shoppers Drug Mart. 

Diana said I had already said no because I was stuck with the lemon TV.

“In hindsight, we know we won’t ever buy electronics from a pharmacy again.”

 

FAQs 

Below we share some FAQs related to the “Shopper Drug Return Policy.”

What is the Shoppers drug mart return policy?

Returns and Exchanges can be made by visiting the nearest Shoppers Drug Mart / Pharmaprix Location and must be accompanied by a receipt.

All Exchanges and Refunds must be processed within 30 days from the date of the purchase.

 

Do you require an invoice to send the item to Shoppers Drug Mart?

Returns can only be granted if the product is still in the original package, undisturbed and saleable shape, along with the confirmation of purchase in the 30-day return period beginning from the day of purchase.

 

How can I obtain an invoice at Shoppers Drug Mart?

Answer. You must contact the Cash Manager in the nearest Shoppers Drug Mart directly if you want the receipt in a paper copy. Contact details for our stores by visiting.

 

Read About Other Return Policy

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Blake