Raymour and Flanigan Return Policy in 2024 (Full Detailed)

After purchasing any furniture from Raymour and Flanigan if you are unsatisfied with your purchase. Don’t worry you can easily return it by knowing the Raymour and Flanigan Return Policy.

For home and office, finding good quality furniture at one destination is always difficult, but Raymour and Flanigan have a huge range of merchandise at their company.

But even after loving the items so much, there are cases where the Raymour and Flanigan customer wants to return the merchandise due to sizing or any personal reason.

So, for that, knowing about Raymour and Flanigan’s return policy and method is important. That’s why this article about Raymour and Flanigan is here for a refund.

 

Contents

Raymour and Flanigan Return Policy

Raymour and Flanigan is a great destination from where customers can purchase good quality and interesting furniture for the home and workplace.

From Raymour and Flanigan, customers purchase interesting items like sofas, bedroom sets, coffee table mattresses, etc.

But if the customer is not satisfied with the Raymour and Flanigan product and wants to return it, there are return policies that the customer should know about.

So, for the return of Raymour and Flanigan items,

●    Not all Raymour and Flanigan items are eligible for return.

●    A customer has to apply for a return request within 72 hours of receiving the Raymour and Flanigan item.

●    The Raymour and Flanigan product must have the original packaging, document, tags, and accessories attached to that item and be in perfect condition. 

●    The furniture must be unused, undamaged, and in perfect condition at the time of return.

●    Then, to return the furniture, the customer has to pay a 15% restocking fee.

●    For returning a rug, a restocking fee of 10% will be charged.

 

Raymour and Flanigan Return Policy for In-store Purchases

Raymour and Flanigan Return Policy for In-store Purchases

In the USA, many Raymour and Flanigan showrooms are available as well. So that’s why many customers prefer to purchase furniture from Raymour and Flanigan stores.

That’s why Raymour and Flanigan always ask their customers to check the product totally at the time of pick up or purchasing the furniture.

Also, Raymour and Flanigan put so much care and maintenance into every order; that’s why once the merchandise is accepted, Raymour and Flanigan can’t process any return or refund of the item. So, to keep the system simple, if the customer has any concerns or doesn’t want the item, then they should cancel it at the time of pick up or delivery.

And for those Raymour and Flanigan orders that are eligible for return, for that, 

●    First, visit the Raymour and Flanigan furniture showroom. 

●    Go to the Raymour and Flanigan customer service desk or ask any employee if you want to return your Raymour and Flanigan items.

●    Please provide them with your original Raymour and Flanigan receipt or any other required item.

●    Then, if the product is eligible, Raymour and Flanigan will accept it in return.

 

Raymour and Flanigan Return Policy for Online Purchases

Raymour and Flanigan Return Policy for Online Purchases

Furniture is always an exciting thing to purchase. Answer me: the house looks beautiful.

Some so many people purchase Raymour and Flanigan furniture from the Raymour and Flanigan website. 

After purchasing the item, many customers couldn’t keep the item because of sizing or any other issues.

In that case, the customer tries to return the product to Raymour and Flanigan. 

So, the customer should know that not all Raymour and Flanigan items are eligible for return.

So, at the time of purchasing the Raymour and Flanigan items from the website, the customers should notice all those things.

So, to return the Raymour and Flanigan item,

●    First, apply for Raymour and Flanigan merchandise return request at 888-729-6687. 

●    The return request has to be submitted within 72 hours of delivery.

●    After that, wait for the Raymour and Flanigan product return confirmation mail.

●    Then, if your order is eligible for free return, you’ll receive a free label, or you’ll have to pay for the return shipping.

●    Then, pack the Raymour and Flanigan items perfectly so that they won’t get damaged. Also, the original packaging should be intact. 

●    After that, stick the return label at the top or side of the Raymour and Flanigan return package.

●    Then, drop the Raymour and Flanigan return package at the drop office of the courier service.

 

Does Raymour and Flanigan offer free returns?

Yes, Raymour and Flanigan have free return services in their company.

Unfortunately, free return shipping service is not available for all the products. 

At Raymour and Flanigan, customers can purchase many thoughts of furniture and other interesting items.

But after that, if there is any issue with the merchandise and the customer is not satisfied or can’t have the item, the customers don’t like to pay extra fees for return shipping.

However, the customer can’t have free return shipping service for all the Raymour and Flanigan items.

Only products that are labeled as “free shipping” are eligible for free return. 

Therefore, if there is a chance of returning, then the customer should check if the Raymour and Flanigan item is eligible for three returns.

 

How long does it take to receive a refund from Raymour and Flanigan?

After you submit the Raymour and Flanigan return request and proceed with the return, it will take around 5 to 21 business days for Raymour and Flanigan to refund the product amount. 

After that, the product is checked thoroughly, and all the merchandise paperwork and tags are verified.

After that, if your Raymour and Flanigan return item is eligible for return, then, Depending on the payment method, you’ll receive your refund. 

Also, for the Raymour and Flanigan product return, the customers won’t receive the shipping fee.

Not only that but at the time of refund, the customer has to pay an extra 15% restocking fee for the merchandise and a 10% stocking fee for the rugs. 

 

What is Raymour and Flanigan Return Policy for Damaged/defective Items?

Raymour and Flanigan Return Policy for Damage Products

Well, Raymour and Flanigan check and make sure that not any item of the merchandise is damaged.

Also, at the time of the delivery, the Raymour and Flanigan employees make sure that the product is finely wrapped. 

But even after that, because of some transit errors, if the customers have received damaged Raymour and Flanigan items, the customers can contact the Raymour and Flanigan company for guidance.

For that, the customer should contact Raymour and Flanigan customer service at 888-729-6687.

Then, based on the damage and after verifying it, Raymour and Flanigan will provide a replacement or refund of the Raymour and Flanigan product. 

 

Can I cancel an order and receive a refund from Raymour and Flanigan?

A lot of customers order furniture and merchandise from Raymour and Flanigan.

Still, sometimes, after ordering the item due to better deals, wrong address, or measurement, the Castlery customers want to cancel the order.

And it’s pretty difficult to handle furniture. 

That’s why instead of ordering unnecessary Raymour and Flanigan items, it’s better to cancel the product.

So, to cancel the Raymour and Flanigan order, the customers should contact Raymour and Flanigan customer service at 888-729-6687.

 

Can I exchange the Raymour and Flanigan products instead of return?

Exchanging furniture just like that is never easy.

At Raymour and Flanigan, exchanging products is not available for all the items.

So after purchasing a Raymour and Flanigan item, if the customer thinks that they are not satisfied with the item or wants something a bit different in that case, the customer should visit the Raymour and Flanigan showroom or contact customer service

Also, the Raymour and Flanigan exchange is mainly available for the rug, but without discussing it with customer service, the exchange won’t be possible.

It doesn’t matter what the item is for the Raymour and Flanigan exchange your return, the customer has to pay for the restocking fee.

 

FAQs 

Below we share some FAQs

How long do I have to return a Raymour and Flanigan item?

If the customer wants to return the Raymour and Flanigan merchandise, then they have to contact Raymour and Flanigan customer service within 72 hours of receiving the item.

 

How do I return the Product to Raymour and Flanigan?

Based on the purchase destination of the Raymour and Flanigan item, the customer can return the merchandise through the mail or at the Raymour and Flanigan showroom.

 

Do the customers receive a full refund of the Raymour and Flanigan items? 

At the time of the Raymour and Flanigan product refund, the shipping and restocking fee will be deducted from the refund amount. 

 

Can I return the Raymour and Flanigan item without a receipt?

No, you must have the Raymour and Flanigan receipts to return the item to the Raymour and Flanigan showroom.

 

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