If you purchase any product from online retail company Hayneedle. But after purchase, you realize that this product is not for you.
Now you want to return your Purchase. Yes, you can do this by knowing the Hayneedle Return Policy in detail.
Hayneedle is a great online retail company from where customers can purchase good quality and unique designs of furniture; not only that, but the range of options available on the website is endless.
However, sometimes, due to reasons related to the furniture and its positioning issues, customers have to return the product to the company.
So, it becomes necessary for the customer to know about Hayneedle’s return policy and methods. This article about Hayneedle’s return policy is here as a guide.
Contents
What is Hayneedle Return Policy?
When customers purchase Hayneedle furniture from the website, then, they are pretty excited about the purchase.
But even though customers enjoy it so much, there are still situations where they have to return the Hayneedle item.
For that, it’s important to know about the Hayneedle return policies,
● The customer has to return the Hayneedle furniture within 30 days of purchase
● The product should not be damaged, have any missing parts, etc.
● The mattress or bedding should not be opened with removed tags, has strained, or is damaged.
● The customer should have the original receipt of the Hayneedle item.
Hayneedle Return Policy for in-store Purchases?
Hayneedle doesn’t have any outlet; it is a subsidiary company of Walmart; hence, there are places for Hayneedle furniture at the Walmart stores.
So, after purchasing the furniture to make the returns simple, many customers want to return the Hayneedle product in-store. So, to return the Hayneedle product,
● Visit the Walmart store you purchased the Hayneedle furniture from
● They go to the employee and tell them that you want to return or exchange your Hayneedle item
● Then, show them the original Hayneedle bill and provide your details and other information as required.
● After that, if the order is eligible for return, then Hayneedle will accept the item.
If the customer purchased the Hayneedle product online, it would be better to return it through mail.
Even though Hayneedle furniture is available at Walmart, most Hayneedle stores won’t accept online purchased furniture for return.
So, store purchases of Hayneedle furniture are good to return, and they can be purchased online; they are through the mail.
Hayneedle Return Policy for Online Purchases?
Hayneedle is a great company where people can purchase great and modern furniture for their homes.
And because of the huge collection and design options, many people love to buy furniture from Hayneedle.
But after the product is delivered, sometimes, for various reasons, people want to return the item. So, to return the Hayneedle product online.
● First, log in to your Hayneedle account,
● Enter your email ID or phone number used at the Hayneedle website and the 8-digit Hayneedle order number there.
● After that, on the new page there, you will notice an option “Look-up order.” click it
● After that, you have to select the “return/exchange.”
● After that, if the order is eligible for return, then the system will automatically generate a Hayneedle return label and an RMA form and send it to your email.
● Pack your Hayneedle return product thoroughly so that the original packaging and the product won’t get damaged at the time of shipping. Include the RMA form with the product, your contact number, and the reason for the product return.
● Stick the label at the top or side of the Hayneedle return package. You can write the RMA number on the box and the return address to simplify things.
● After that, connect to the courier service that can be tracked and send the product to the company.
What is Hayneedle Return Policy on Final Sale Items?
There is no proper category of final sale item available at Hayneedle.
Sometimes, at Walmart, you will notice that a few pieces of furniture are enlisted as final sale items, and many customers purchase them as they are lower in cost.
In such a case, if any customer letter tries to return the final sale, then Walmart won’t accept the product in return.
For this reason, the Hayneedle in Walmart may provide an exchange, but the chances are low.
For online Hayneedle purchases, there are hardly any online final sale offers available, so if you notice an online final sale item, then the rules will be the same as for in-store purchases.
Does Hayneedle offer free returns?
Yes, Hayneedle does provide free returns for the purchased items.
However, the free return cost depends on the reason for returning the items.
Sending a huge piece of furniture isn’t easy, and when the company has to provide returns service as well, it becomes pretty costly for the Hayneedle company.
So if the customers have any genuine reason for returning the product, Hayneedle will happily pay for the return shipping cost despite its high charges.
But if any customer is trying to return the Hayneedle furniture just because they don’t like the design or the look of it in the dining room or if the furniture is too big for the living room for such a reason, free shipping isn’t available.
So, for these most common reasons for furniture returns, the customer has no choice but to pay for the return shipping cost.
How long does it take to receive a refund from Hayneedle?
It will take around 7 to 21 business days to receive the Hayneedle furniture refund.
When a customer is unsatisfied with the Hayneedle furniture and is facing some issues, customers return the product.
It takes time to return the big furniture to the Hayneedle Wearhouse.
After that, the employees check all the details, tags, and other important things related to the product.
After that, if everything is fine, Hayneedle will provide the full refund, or else they will incur some charges for the minor damage. Also, the shipping cost is not refundable.
If the Hayneedle furniture is purchased from Walmart, then based on Walmart’s policies, it will take around 1 to 5 working days to receive the refund.
What is Hayneedle Return Policy for Damaged/defective Items?
When sending the Hayneedle to the customers, the company staff wrapped the product very securely, so there wasn’t any damage or scratches at the time of transit.
However, if the customer receives a damaged product anyhow, in that case, customers can freely contact Hayneedle customer service.
So for the damaged product, the customers should first contact the number +1-888-880-4884, and if they can’t contact the company, then contacting through the Contact Us page and filling out the form at the website is fine.
Also, for damaged products, Hayneedle will provide free return shipping to the customers so that they don’t have to face any trouble or issues or pay extra for an unsatisfied product.
Can I cancel an order and receive a refund from Hayneedle?
Yes, Hayneedle does have a cancellation service available for its product orders.
Sometimes, after ordering a Hayneedle product online, customers later decide they don’t need the product anymore or have found a better deal somewhere.
In such cases, the customers can cancel the Hayneedle order by calling +1-888-880-4884.
If you try to send an email for an emergency, it won’t work, so if the call isn’t connecting, you can submit a cancellation request through the Contact Us page.
Can we exchange the Hayneedle item instead of returning it?
Customers can exchange the Hayneedle item instead of returning it to the company.
And in general, exchanging the furniture is easier than returning it.
The customers can decide what product they want to purchase in exchange for the original items and then proceed with it.
It’s even better if the Hayneedle furniture isn’t assembled. In that case, for return or exchange, the customer will receive the full Hayneedle product amount as a refund or exchange.
FAQs
Below we share some FAQs
How long do I have to return a Hayneedle item?
After purchasing the Hayneedle, customers only have 30 days to return the items.
This rule is valid for both online and in-store purchases.
After that, if any customer tries to return the item, then it won’t be accepted for return.
How do I return the Product to Hayneedle?
Customers can easily return the Hayneedle furniture through the website.
If it is purchased through the Hayneedle section in Walmart, it’s easier to return that item at the Walmart store.
However, online purchased Hayneedle items are difficult to return at Hayneedle at Walmart.
Does Hayneedle offer international returns?
Hayneedle offers international returns, which are more time-consuming than US product returns.
Also, for international returns, customers must pay for the return shipping cost.
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