According to the Harry Rosen Return Policy, you have to return the product within 30 days from the purchase date.
Harry Rosen has become a pretty popular company in Canada as a men’s luxury clothing brand.
Their range of items, styles, and qualities are hard to beat for other companies.
Harry Rosen Inc. was founded in 1954, and from then on, its market has still grown.
But, no matter how big Harry Rosen’s market gets when so many people purchase clothing from a brand, there are always chances of return.
So that’s why to provide the customers with a smooth and convenient return service, they need to know about the return policies of Harry Rosen.
Hence, this article about Harry Rosen’s Return Policy is here as your perfect guide.
Contents
What is the Harry Rosen Return Policy?
Fashion is for everyone, and men and women have unique tastes when it is luxury fashion.
Harry Rosen is widely known in Canada for its incredible men’s luxury clothing collection.
And it’s people’s dream to purchase perfect Harry Rosen clothing someday.
But for the first timers or the regular customers, if the Harry Rosen clothing isn’t what they have expected and want to return it, then it’s important for them to know the Harry Rosen return policy.
So, to return your Harry Rosen item,
● You have to return the Harry Rosen item within the first 30 days of purchase.
● The Harry Rosen items should be unworn, unused, unaltered, and resalable.
● The original packaging tags should be intact for all the Harry Rosen items.
● For lifestyle products at Harry Rosen, such as room fragrances, watches, books, vases, etc., those items can only be eligible for return if it’s opened and used and within their original packaging.
● If the product is purchased from Harry’s Outlet locations at Tsawwassen Mills, Heartland Town Centre, and Vaughan Mills, those items cannot be returned to the Harry Rosen retail store.
● Having the original purchase receipt from Harry Rosen is necessary for product return.
● Harry Rosen has the right to decline any return if they feel it’s not eligible.
Etc. These are the main rules for returning Harry Rosen’s items to the company.
How to return the Product to Harry Rosen?
People enjoy shopping at Harry Rosen.
Harry Rosen’s collection is intense for both online and in-store shopping of luxury menswear.
But still, for return situations at Harry Rosen, it’s important to know the steps instead of trying something random.
So, to return your Harry Rosen item through mail,
● First, visit the Harry Rosen website and log into your profile.
● Then go to the order history, or you can click this link https://www.harryrosen.com/en/order-lookup to view your order history or initiate a return.
● They provide the order number email ID and other required information.
● After you select the Harry Rosen product you want to return, print out the generated return label.
● Pack your Harry Rosen item thoroughly for return so the product inside stays safe during shipping.
● Then stick the Harry Rosen return label at the top or side of the Package.
● Then drop the Harry Rosen return package at any location for the designated courier.
For in-store returns or Harry Rosen items,
● Visit your nearest Harry Rosen store or the one from where you purchase the clothing.
● Then go to the customer service desk and tell Harry Rosen, employees, you want to return your product.
● Show them the original receipt of your Harry Rosen product purchase.
● After that, your Harry Rosen item will be checked to verify its quality and other attachments; if the product is eligible, the Harry Rosen stores will accept the product in return.
If you purchased an item online from harryrosen.com at Harry Rosen, you can return the product at a Harry Rosen retail store as well; all you need is the purchase receipt. And even for in-store Harry Rosen purchases, you can also return them through the mail. This service is only accessible in Canada.
Harry Rosen Return Policy for Damaged items?
Harry Rosen is a luxury fashion brand, and they don’t want any of its customers to experience any kind of disappointment.
That’s why whenever Harry Rosen delivers their product to the customers, they ensure everything about the product is in flawless condition.
But still, if the customer received a damaged item or had some issues, they can dissolve the situation or ask for a replacement or refund for that Harry Rosen item.
The customer should contact Harry Rosen customer service at 1-800-917-6736, By email: [email protected].
After checking the product, if Harry Rosen professionals confirm the damage caused by the customers.
In that case, there won’t be any refund or replacement in exchange for that Harry Rosen clothing item.
What products does Harry Rosen not accept as a return?
Even though Harry Rosen is a luxury brand, they are still very flexible about their return products.
This way, returning them isn’t an issue if any customer isn’t satisfied with the product they purchase from Harry Rosen because of its size or color.
But still, there are a few items that Harry Rosen doesn’t accept for return. Those are,
● Custom-made items
● made-to-measure purchases
● items that have been altered,
● Final sale items
Does Harry Rosen have a free return?
It’s not news to anyone that Harry Rosen’s luxury clothing items are expensive, so for them, the customers already have to pay enough.
After that, if the customers are not satisfied with the product, then paying extra for the Harry Rosen product return is something they would prefer.
That’s why as usual, always prioritizing customers’ needs, Harry Rosen doesn’t charge any return fee from the customers.
So among in-store and mail returns, you can choose any one of the two that is convenient for you.
For both of these payment methods at Harry Rosen, no return fee is required.
Can I receive a price adjustment at Harry Rosen?
You purchased a Harry Rosen item from the store’s website, and the next day, you noticed that the price of your purchased item had decreased.
This feeling isn’t good, so Harry Rosen provides price adjustments for the customers. But even for that, they are a few policies; those are,
● Customers can claim a price adjustment within seven days of purchasing the Harry Rosen product.
● The price adjustment for a particular item is only available once.
● If the Harry Rosen store claims that the particular Harry Rosen clothing is above to get stock out, but still it’s available in the same style, color, and size.
● The customer must have the Harry Rosen purchase receipt to make price adjustments.
● Then the amount from the price adjustment will be returned to you at the original payment method.
The customer can claim the price adjustment at the Harry Rosen store for in-store purchases.
And for online purchases, customers should contact the Harry Rosen customer care team by mailing [email protected]
Can we exchange the Harry Rosen item instead of return?
Harry Rosen’s items bring out the personality of each of its customers.
If the fitting isn’t right or the color isn’t complementing your skin, then the Harry Rosen clothing won’t suit the user.
In such situations, instead of returning, customers prefer exchanging the items.
So as a customer, if you want to exchange your Harry Rosen purchased item, you must return it within the first 15 days of purchase.
But to ensure that the customers won’t take advantage of or abuse the free exchange service, Harry Rosen monitors the number of returns made by the same Harry Rosen customer profile.
If Harry Rosen finds out something wrong with this company, in that case, Harry Rosen has the right to cancel the product returns and any exchange for future items.
How much time will it take to get a refund from Harry Rosen?
Harry Rosen clothing is expensive, so from the customers’ perspective, when a customer returns their Harry Rosen item, they get quite anxious about the refund.
But there is nothing to worry about as Harry Rosen is a highly trustworthy company.
So when your Harry Rosen product finally reaches the Harry Rosen Distribution Fulfillment Centre, the product gets checked thoroughly to see if the product is in perfect condition and has all the necessary attachments intact.
Then if the product is in perfect condition, the company accepts the item for return, and the customer will receive their Harry Rosen product refund within 5 to 10 business days after 3 to 4 business days of processing.
Customers will receive their product refund through their original payment method.
So if you use a credit card to purchase your Harry Rosen, you will receive your refund on the credit card on time.
Also, you must retain your Harry Rosen receipt from Canada Post till your refund processing is done.
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