In this article, we share detailed information on the Oak and Fort Return Policy.
If you want to return your Oak and Fort clothing or beauty item, you must return it within the first 30 days of purchase.
Oak and Fort is an incredible clothing brand that describes the aesthetic of fashion.
Customers love the range and quality of Oak and Fort clothing so much that they consider it a luxury clothing company.
This company was first established in Canada, but now its store and website are available in the United States.
Fortunately, in both countries, Oak and Fort share the same sort of policies, even for return policy.
As we know Oak and Fort’s clothing has great demand in Canada, and because of the high demand, there are situations where customers order some wrong color or aren’t satisfied with the fitting, and that’s when return becomes an option.
So instead of trying random things, it’s important to know the rules and steps to return Oak and Fort items.
Contents
What is the Oak and Fort Return Policy?
In Canada, fashion plays a huge role, and more than in the United States, Canada follows the fashion that indicates aesthetic style.
Because of this, Oak and Fort are in demand throughout the year.
But no matter how much the demand, there are cases where, due to colored size or any other reason, customers try to return their Oak and Fort products.
Before they try that, it’s important to know about the return policies of Oak and Fort.
So, if you want to return your Oak and Fort product, then,
● You have to return the Oak and Fort items within the first 30 days of purchase.
● The product has to be returned within the same country of purchase.
● At the time of return, the Oak and Fort clothing product has to be unworn, unwashed, unaltered, and undamaged.
● Similarly, Oak and Fort beauty products must be in original condition with an unbroken seal.
● The original packaging and the Oak and Fort item tags should be intact.
● Oak and Fort Items purchased using PayPal, Amazon Pay, and Afterpay are only eligible for exchange or return if returned in-store.
● If the customer wants, they can return in-store purchased Oak and Fort products through the mail and vice versa.
Etc. These are the main rules for returning Oak and Fort products.
How to return the Product to Oak and Fort?
Fashion trends are always evolving. As we know, aesthetic fashion is always in demand, but recently, it’s been on Trend as well.
In Canada, people know that Oak and Fort is one of the best places to purchase sophisticated, designer, and great quality clothing.
But even after that, if the customer is unsatisfied with the product or has any issues, they need to know the steps to return their Oak and Fort purchase item.
So, to return the Oak and Fort clothing,
● First, visit the OAK + FORT website and log into your account.
● At your profile, navigate the option “overview.”
● Then make sure that your product is eligible for a return, and then select the Oak and Fort order you want to return.
● After that, click the button “Request a return.”
● Then after receiving your return request, the client experience team will email you the steps for your Oak and Fort product return.
Or, if you think this process is difficult, then,
● Email your order number, a list of the items you would like to return, and the reason for the return to [email protected] with this email ID.
● Then after receiving your return request, the client experience team will email you the steps for your Oak and Fort product return.
And if you want to return the Oak and Fort product at the store, then,
● Visit your nearest Oak and Fort store, but it will be better if you visit the particular Oak and Fort store from where you purchase the clothing.
● Visit the customer service desk of the Oak and Fort employees if you want to return your product.
● Show them the original receipt of your Oak and Fort product purchase.
● Then if everything is perfect, the Oak and Fort stores will accept the product in return.
Oak and Fort Return Policy for Damaged items?
Even though Oak and Fort have their stores, their website is widely famous.
Because of this, people from all over Canada order clothing from Oak and Fort.
Now, at the time of delivery, Oak and Fort always ensure that the product is in perfect condition.
But still, for some reason, if the customer receives a damaged item from Oak and Fort, then you can send a mail to Oak and Fort mail id [email protected], or you can also do a live chat or fill out a form regarding your issue from the page https://ca.oakandfort.com/contact-us.
After listening to your issue, they will soon provide you with the guidance you require and the return.
But if the customer causes the damage, in that case, Oak and Fort can’t come with any service.
What products do Oak and Fort not accept as a return?
As we know by now, Oak and Fort is a clothing company that uses sophisticated and aesthetic clothing.
But no matter what type of loading the sale, their quality and range are so extensive that customers are always drawn to their products.
As so many customers purchase items from Oak and Fort, there are cases of return as well.
However, there are a few items that Oak and Fort don’t accept in return for the well-being of the company, and those are,
● Underwear, masks, socks, headwear, bodysuits, swimsuits, and earrings for hygiene reasons.
● Nail Lacquer
● Final sale products
● International orders
● Products that are sold at a discount of 30 percent or more
These are the main items that Oak and Fort don’t accept for return.
Do Oak and Fort have a free return?
Yes, Oak and Fort probably provide free returns to the customers.
In Canada and the United States, the return policy of Oak and Fort is quite similar.
In both countries, Oak and Fort have quite some popularity among customers.
Because of that, after purchasing so many Oak and Fort clothing items, paying for a return is something the customers appreciate.
So that’s why in the United States, Oak, and Fort provides a free return to the customers.
Thus, we can also assume that Oak and Fort provides free return service to its customers in Canada.
But still, if you have any queries or doubts, you are free to contact Oak and Fort customer service through this page https://ca.oakandfort.com/contact-us or email [email protected].
Besides that, if the customer wants to return their Oak and Fort purchased product at the store, they can easily do that.
Also, the return fee for this service is completely free of cost.
So if you are having issues with the mail return, you can return your Oak and Fort at the store, but your product has to be eligible for that.
How long will it take to get a refund from Oak and Fort?
After you return the product to the Oak and Fort company, there is nothing to worry about anymore.
Oak and Fort’s return policy is very clear, and after the product reaches the warehouse, it will be gotten by the employees to make sure that the product is in perfect condition and has all the essentials intact.
If the product is in perfect condition, the customer will receive the refund within five business days.
Based on the payment method, the process can take 3 to 7 business days.
But if the refund doesn’t appear in your bank account after seven business days, reach out to your financial institution regarding this issue.
Apart from that, If the Oak and Fort Items are purchased using PayPal, Amazon Pay, and Afterpay, then as a refund, the customers will receive store credit.
So if you want a refund, you must use the proper payment methods.
Also, If the Oak and Fort product is sold with a discount of up to 15% off, in that case, the product is eligible for a full refund, but if the discount is higher than that, then there will be some price deduction at the refund.
Finally, if you purchased a gift card from Oak and Fort and it is lost or stolen, then you can’t ask for a refund from Oak and Fort.
FAQs
Below we share some FAQs related to the Oak and Fort Return Policy
Are all Oak and Fort products eligible for an online return?
No, not all Oak and Fort items are eligible for return items.
There are a few cases where you can’t return your Oak and Fort products through the mail.
For example, items purchased using PayPal, Amazon Pay, and after-pay must be returned at the Oak and Fort store.
Can I return the Oak and Fort items after 30 days?
After 30 days, your ordered item is no longer eligible for return or exchange through mail or in-store.
So if you want to return your Oak and Fort, make sure it didn’t pass the period mentioned in the Oak and Fort return policy.
Can we return the final sale of Oak and Fort products?
Well, final cell items are not eligible for return at Oak and Fort.
So, at Oak and Fort, purchases of discounted items of 15%-30% are eligible for return only, and any discounts over 30% are equal to final sale items.
International orders from Oak and Fort also aren’t eligible for return or exchange services.
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