After purchasing any product from Mr Porter, if you realize that you are not completely satisfied with your Purchase. Not to worry, you can easily return it by knowing the Mr Porter Return Policy & its return instructions.
Mr. Porter is the ultimate destination for men with a wide range of stylish products. The headquarters of Mr. Porter is situated in London. The company was introduced in 2011.
Not only that, in this article, we have also tried to provide the answers to all the frequently asked questions about this.
- 1 What is Mr Porter Return Policy?
- 1.1 Mr Porter Return Policy Return Process?
- 1.2 What is Mr Porter Return Policy for Repeated Returns?
- 1.3 How to get a refund from Mr. Porter?
- 1.4 Can I get a refund from Mrporter if I purchase with a Credit Card?
- 1.5 Can I get a refund from Mrporter if I purchase with Paypal?
- 1.6 What is Mr Porter Return Policy for different sizes or colors?
- 1.7 Conclusion
What is Mr Porter Return Policy?
The company allows you to try your purchase just like you at home. After trying it on, you must inform the company directly if you want to get a different size or a refund.
They will collect your product from your home, workplace, or other alternative addresses. You have to return the item on or before 28 days from the date of receiving your order.
You will get three options to initiate a return or exchange for your product. The options are as follows:
● You may create an exchange or return in your MR PORTER account
● You may book your complimentary collection
● You may send your purchase back to them.
The products you are returning must be kept unused, and all the Mr. Porter tags and designer labels must be affixed to the product as per their return policy. If you cannot meet their return policy, the company will send the package back to you again.
Mr Porter Return Policy Return Process?
If you want to make a return to Mr. Porter, you have to follow the steps that are given below:
1. You must sign in to your account and go to the My Orders section. Then you have to select the order number that contains the item you want to return.
2. You must click the “CREATE EXCHANGE/RETURN” button and select a valid reason for your return. If you want to initiate an exchange, you have to choose your desired size.
3. You must check the box to agree with their return policy. Then you will be able to get an email from them containing the instructions for your return.
4. You must sign the proforma returns invoice in the box and your order. If you do not have this anymore, you may find an alternate PDF copy that is included in your Dispatch Email. You have to check whether you are leaving your package open so they can easily check the contents.
5. Then, you have to book a free collection with UPS by calling 1 800 823 7459 and referring to their account number, which can be found in your returns email. You may also drop off your return package at your local UPS store.
What is Mr Porter Return Policy for Repeated Returns?
The company provides a flexible return policy. So that you can have a convenient online shopping experience. The company keeps on checking the number of returns initiated by a customer.
If you breach their terms and conditions, you will be flagged, or the company may close your Mr. Porter account or refuse your future orders.
How to get a refund from Mr. Porter?
If you want to get a refund, you will get two options. You may take your refund as store credit to your Mr. Porter account or get the refund in your original payment method.
The refund time frame may differ. It completely depends on the method of payment you used at the time of the original order and the processing time between the payment providers.
Can I get a refund from Mrporter if I purchase with a Credit Card?
Yes, you can get a refund from Mr. Porter if you purchase with a credit card. The bank will credit your refund within ten business days of receiving your return package.
Can I get a refund from Mrporter if I purchase with Paypal?
Yes, you can get a refund from Mr. Porter if you purchase with PayPal. You will be able to get your refund within 24 hours of getting the refund email.
What is Mr Porter Return Policy for different sizes or colors?
The company offers the customers to exchange their products for a different size or color completely free of cost. If you want to get another style, you have to return the product by following the standard return policy and get a store credit as a refund, and then you have to purchase a new item separately.
We have provided all the details about Mr Porter Return Policy. Now you have to go through this article to clearly understand it. This will help you to prevent yourself from any future inconveniences.