Sometimes the products do not match your expectations.
That is why Mejuri has composed a Mejuri Return Policy for customers. Let’s have a look at their return policy.
Jewelry is a thing that is adorable to everyone, both men and women.
Mejuri is a jewelry-selling company that always sells budget-friendly products. It was first introduced in 2015.
Contents
What is the Mejuri Return Policy?
Mejuri is happy to offer a 30-day return policy for US, Canada, UK, Australia, and Germany customers.
The return timeframe starts from the delivery date or pick-up of your order.
The following items are not eligible to be returned as per the Mejuri return policy:
● Engraved and monogrammed products
● Earrings used to pierce during a piercing appointment
● Gift cards
Mejuri Return Policy for Online Purchase
If you have purchased a product from Mejuri.com, the company allows you to return such products both online and in-store on or before 30 days.
Mejuri Return Policy for In-store Purchase
As per the Mejuri Return Policy, an in-store purchase is eligible to be returned in-store only.
So, if you want to return your in-store purchase, you must visit your nearest retail store location in Mejuri along with your order confirmation email, order card, or gift receipt.
You may feel free to contact Mejuri through email at [email protected] if you cannot visit a retail store location for some reason.
How to qualify for my Mejuri Return?
If you want to qualify for your Mejuri return, you need to follow the thing that is mentioned below:
● The products you are returning must be in their original condition as you have received them.
There should be no signs of wear or damage in the products.
● If you return a product by mail, you need to check whether the item is in its original packaging tags, box, and pouch all must be included.
How to return my Mejuri Product Online?
If you want to return your Mejuri product online, you will have to choose one option between the two.
If you have an account, you need to follow the steps that are given below:
● First, you must log in to your Mejuri account and go to my orders section.
● Then you have to find your order and click on Return Items.
● Then, you must follow the instructions to get and download your return shipping label.
● Then you have to drop off your return package, or you may request a return pick up.
If you do not have an account, there is nothing to worry about if you want to return your product.
You need to follow the steps mentioned below to return your product:
● You may create a new account and follow the steps mentioned above, or you may initiate a return considering one of the following where the order was initially shipped Canada/ U.S./ all other countries.
Mejuri Return Policy for Gifts?
If you initiate a gift return within 30 days, Mejuri will issue a store credit for you. You may return the gift item either by mail or in-store.
How to return my Mejuri Product In-store?
If you want to return your Mejuri product in-store, you have to keep your order number ready. You can find the order number in your order confirmation mail. You need to bring the item to your nearest Mejuri store location. The team of Mejuri will provide you with the best possible assistance in completing your return.
How Much Does Mejuri Charge for Return Shipping fees?
Mejuri does not provide a refund for your original shipping fee, and the return shipping cost will be deducted from your final refundable amount.
Mejuri offers free returns for Australia, Canada, the UK, Germany, and U.S. orders. For Europe, it charges a $20 return shipping fee, and for other international countries, it charges a $30 return shipping fee.
When will I get my refund from Mejuri?
You will get your refund within seven business days from the date of receiving the product at their warehouse.
As soon as your refund is processed, they will send you a confirmation email.
If the courier refuses to accept my return, what should I do?
This happens because they are requesting a commercial invoice.
The commercial invoices of their courier are paperless or can be obtained on their end.
This policy is applicable for both U.S. as well as international return shipments.
If you are facing any issues when returning your item, you are always welcome to contact them through email at [email protected]. They will be pleased to help you.
Mejuri Return Policy for wrong items return?
You have to send back the correct and complete item for your return. Mejuri cannot reship or store non-Mejuri items that have been mistakenly sent as returns.
Conclusion
We have given the details of the Mejuri Return Policy. Before purchasing anything from Mejuri, you just read this article.
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