To fulfill the customer return needs and build customer trust, Morphe has introduced the Morphe Return Policy. Let’s learn about the Morphe Return Policy in detail so you can stay out of tension while purchasing with Morphe.
Morphe is a famous beauty brand in Los Angeles. It is one of the most popular Los Angeles cosmetics and beauty manufacturers. The company was set up in 2008. Chris Tawli & Linda Tawli, Summit Partners, set up this company in Los Angeles, California, in the United States. The headquarters of this company is located in Los Angeles, California, in the United States.
What is Morphe Return Policy?
No one feels happy to return an unwanted or faulty product for which they have waited so long to get the delivery. This may worsen if you face a pathetic customer service team experience during the return process. To avoid this scenario, Morphe comes up with the details of the Morphe Return Policy in this easy-to-read article.
Morphe gives the customers permission to make an exchange or a return of their orders no matter whatever the reason is. The reasons for returning a Morphe order are as follows:
● You have received a damaged product.
● Your product is faulty on delivery.
● The product does not match what you ordered.
You will get 30 days to report your damaged or defective items if it is an in-store purchases. On the other hand, you will get 60 days to report your damaged or defective product for online purchases.
You can contact Morphe in the following two ways:
● You may email them at [email protected].
● You can call them at 1-877-366-7743
Morphe Return Policy for Damaged items
Morph takes utmost care of the products, so they do not get damaged in transit. But sometimes our package might be damaged at the time of transit. If you have received a damaged or defective product from Morphe, you must report this to Morph on or before 30 days from the delivery date or receive the order in person. You have to contact their Morphe Care Crew at [email protected]. You will be asked to provide a photo of the damaged or faulty item so that they can detect the issue. You have to provide a copy of the packing slip or order number. If they find the product defective, they will replace it without additional charges.
How to make a return to Morphe?
If you want to return to Morphe, you will get two options: either you can walk into any Morphe store or ship your product back to Morphe.
Returning a purchase in-store
It is a very simple process to return your purchase in-store. You must return the product on or before 30 days from the date of purchase.
- You must bring the product to the Morphe store and the original packaging.
- Do not forget to bring the receipt or coaching slip with you.
- To prove your identity, you need to carry your identity proof.
- After receiving the product, Morphe will initiate a refund in the original payment method you used at the time of the original purchase.
Morphe allows you to return your online purchases by visiting any physical Morphe store. If they get their original product, they will start the next process as soon as possible.
Returning a purchase online via mail.
Morphe allows customers to return their online purchases only through the mail. You have to start your return process for your online purchase by sending an email to Morphe at [email protected]. You may also call them at 1-877-366-7743 to start your return process. To start your return process online by mail, you have to provide the following details:
● Your name
● The date of order
● The order number or copy of the packing slip
● Your delivery address
● Your contact details
● A photograph of the defective or damaged product, if applicable
The online return policy of the company allowed the customers a 30-day timeframe from the date of shipping to initiate a return for their product. But understanding the customers’ needs, Morphe has extended the time frame to a 60-day window for the current Covid-19 pandemic.
Morphe Return Policy without a return receipt
If you have lost your return slip, Morphe is there to help you. You may send an email to Morphe at [email protected]. You have to provide your order number. They will surely help you.
A receipt is not merely a piece of paper; it is called a proof of purchase. Everything you have bought is jotted down with every single detail on that paper. Therefore, the storekeepers have faith in it. And they have no confusion about your truth.
The Morphe Return Policy is very simple and easy to access. One can easily initiate a return for Morphe products. A return policy is always very useful. Customers tend to buy from that company that provides a good and potential return policy. The Morphe Return Policy has no exception. It is also capable enough to fulfill the customers’ requirements regarding their return with every purchase. So, now you must go through this article to form a clear idea into your mind about the return policy of Morphe.
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