A return policy should always be simple and easy to access so customers can easily use it whenever necessary.
The HydroFlask Return Policy is composed like this.
It is very beneficial to solve the customer return problem.
HydroFlask is a famous water bottle brand that is under the ownership of Helen of Troy Limited.
Travis Rosbach Cindy Weber set up this brand in 2009, headquartered in Bend, Oregon, U.S.
We will learn about the HydroFlask Return Policy in this article.
Contents
What is the HydroFlask Return Policy?
HydroFlask is happy to offer the customers a potential return policy.
It allows the customers to return their products purchased from the website of HydroFlask.
As per the HydroFlask Return Policy, customers must return their products on or before 30 days from the date of purchase.
To qualify for a return, the product you are returning must be unused and in its original condition as you received it.
The product has to be sent in its original packaging.
In case you have purchased any Hydro Flask product from any of their dealers, you need to contact them for their return policy.
The standard Hydro Flask Return Policy will not be applied to such products.
Hydro Flask does not accept returns for MyHydro Orders: Because all MyHydro™ orders are only made for you. So you can not return them.
What are the Criteria for HydroFlask Return?
The return criteria for HydroFlask return are as follows:
● You will get a 30-day time frame from the date of your purchase to initiate a return for your product.
● You need to contact their customer service by calling 88-584-9376 to take a Return Authorization number or RMA.
● You have to return the package through mail to the following address:
HYDRO FLASK,
Attn: RETURNS
3890 HWY 51 N.
Southaven, MS. 38672
● You need to refer to your order number from your HydroFlask.com purchase.
● The RMA number that you have received from their customer service team must be referred.
● You must ship back your return package through a trackable shipping method, and you need to keep the tracking details as a record until the return process is completed.
● You need to wait for approximately four weeks after the date of receiving your return package to them. Hydro Flask will not provide any refund for the original shipping charges. COD deliveries are not eligible to be accepted.
● The refund will appear on your next statement, depending on your financial institution or billing cycle.
If you still have any queries, you may feel free to call their toll-free number 1-888-584-9376 from 8 a.m. to 5 p.m.
Does HydroFlask have free returns?
No, HydroFlask does not have free returns. The customer needs to pay for the return shipping charges.
Does HydroFlask replace lost bottles?
Yes, HydroFlask replaces the damaged products or ships to you the required parts that need to be replaced, considering the issue and if they are in stock.
Most of the time, you will be asked to send a photograph of the broken or leakage part so that they can offer you your Hydro Flask lifetime warranty claim.
What is the HydroFlask Return Policy for Australia
For Australia, Hydro Flask offers a 30-day return policy. If the time frame exceeds, they will not be able to offer you a return or an exchange.
If there is a defect in the item, they will certainly take back your return per the warranty guidelines.
To return your unused product, you must go to the website and open the Contact Us page.
A cluster service agent will review your request. If your product is eligible to be returned, they will issue a Return Authorization number, the return address, and the return instructions.
If you want to qualify for a refund, you must return an unused product in its original condition as it was delivered to you.
The product has to be packed in the original packaging. The customer will be responsible for paying the return shipping cost, and the return shipping cost will be deducted from the final refund amount.
HydroFlask does not accept large returns for gift card items and downloadable software products.
They are considered to be non-returnable.
To complete your return process, you must provide a receipt or proof of purchase.
You should not send the item back directly to the manufacturer.
HydroFlask offers partial refunds for any item not in its original condition, damaged or missing parts not because of the company’s mistake or any item returned after 30 days of delivery.
They will review the items and give you partial refunds if applicable.
Does Hydroflask offer a Lifetime Warranty?
HydroFlask is happy to offer you a limited lifetime warranty on every HydroFlask product if there is a manufacturing defect.
Conclusion
Composing a return policy is not at all an easy task.
It always needs to be unique and capable of fulfilling all the requirements of the customers.
The HydroFlask Return Policy is very efficient.
Before Purchasing from HydroFlask, You must know their return policy.
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