This brand was first established in 2000, and at first, it used to be only an undergarment and lingerie company.
But we have time and demand.
Now at Spanx, you can purchase many other interesting items like clothes, jeans, shapewear, etc.
And because of this, people worldwide prefer purchasing items from the Spanx website and stores. Here we share Spanx Return Policy if you are not satisfied with your purchase.
But still, in a few cases, the customers must return their products to the company.
And the customers can easily do that; also, the process is more convenient; Spanx accepts tried products with removed tags.
But still, apart from this, to return items, there are a few rules and information that the customers should keep in mind.
Spanx Return Policy
If you want to return your Spanx item, you must return it within 90 days of purchase.
It was difficult to find a perfect undergarment for yourself, and when people finally discovered Spanx for themselves after finding suitable undergarments, lingeries, shapewear, etc.
It isn’t a problem anymore. At Spanx, you can purchase anything of any size.
How to return the Product to Spanx?
After purchasing something from Spanx, some people go through size or color issues.
And a few, even though they loved that Spanx product very much, they don’t need it anymore.
In that case, returning the order to the Spanx company is the best option.
So, to return the Spanx order at the store,
● Take the original receipt of your Spanx item.
● Then visit the Spanx store you purchased the product from.
● After that, go to the Spanx customer service desk and ask the Spanx employee to provide guidance related to product return.
● Then after checking the receipt and item, a Spanx employee will receive your item; if not, they will still receive your newly purchased items at Spanx.
● And based on the product’s conditions, you’ll receive your refund.
And if you want to return your Spanx item online, then,
● First, log in to your Spanx profile at the website or app
● Then on the website, you’ll notice the “Free Return” option; click on it.
● Then, enter your Spanx order number and email address on the new page.
● Then complete all the required processes.
● When all the process is done, a label will be generated at the Spanx website or app and printed it.
● After that, pack the Spanx return product securely and stick the label at the top of the box.
● Then after dropping off that Spanx return package at the post office.
● After that, it will take some time, but ultimately, your product will reach Spanx Wearhouse.
After you generate a label at the Spanx website or app, the return label is accessible for 28 days.
But if the label has passed the 28 days time window, then again, by Clicking on the “Free Return” option and providing your email id and order number, you can print a Spanx return label again.
Spanx return Policy for Damage items?
Spanx has a great delivery service; before sending anything, they check it thoroughly to pass the quality check.
Even after that, if someone is experiencing a damaged product delivery from Spanx in that case, the customers can easily return that product to Spanx and get a full refund.
Spanx has great return services, so returning your damaged item won’t be an issue.
But if you want your shipping fees and a refund, you have to contact the Spanx customer service number, 1-888-806-7311.
In which condition does Spanx not accept their products as a return?
Spanx accepts all its products for return, even those used or tried on.
Hard to believe, right? But even though they accept all the products for return, there are still a few special cases where the customers can return their ordered item to Spanx.
Those cases are,
● If swimwear doesn’t have the hygienic liner attached and the reusable pouch intact, then it can’t be returned.
● Products with excessive wear or tear or have been used for many years.
● If that Spanx Item is purchased from the items listed as final sale.
● Then, if the Spanx product is Misused, altered, or damaged due to an accident.
● In any case, if the customer abuse of the Spanx Return Policy.
These are the situations where Spanx won’t accept your product for return, so try to follow these and still, if you have any queries, you can contact Spanx customer service through phone or email.
Does Spanx have a free return?
In the United States, Spanx offers a free return service on its website or app.
When you can’t have the Spanx item you purchased because of some issues, you have to return it.
Then, returning that product is hurtful in itself.
And for that, paying an extra return fee won’t make any sense.
That’s why, as a customer from the US, for any product you purchase from the Spanx website, you have a fee return option available.
And if it was just from a Spanx store, then there is no question about the return fee; you can just visit the store and return the product.
But if you are from an international country and want to return your Spanx order, then you must pay the company a return shipping fee.
Spanx will decide the return fee cost based on your location and product.
Can I exchange a Spanx instead of a return?
At Spanx, you can purchase undergarments, shapewear, clothes, etc., and it’s impossible not to like anything from the Spanx store or website.
But after doing those items, if customers experience issues regarding size or style, they try to exchange them instead of returning them.
But the problem is that the Spanx website’s product exchange facility isn’t available.
So if you want to exchange your order item, you can’t do that.
All you can do is, return your Spanx-ordered item first, and after you receive your refund, you can use that money to create a new order for your desired Spanx item.
And for the Spanx purchase, if you want the prior discounts on your new order, email [email protected].
How much time will it take to get a refund from Spanx?
Spanx’s return process works fast, and that’s why and that’s why it doesn’t take much long to return that item.
So the product will take around 3 to 10 days to return to the Spanx Wearhouse.
After that, the employees will check the item thoroughly to see whether it has passed the qualities mentioned in the return policy.
After that, if everything is alright, then within 10 to 13 business days, you will receive your Spanx returned product refund.
And also, the original shipping and handling fee of the Spanx item won’t be refunded.
Read About Other Return Policy