Birkenstock Return Policy in 2024 (Updated)

All the Information You Need Regarding the Birkenstock Return Policy and Return Process

The German business Birkenstock is well-known for manufacturing sandals and shoes made from cork and latex.

1774 marked the beginning of the company’s production of shoes made in Germany out of the red pin.

Birkenstocks are a particular kind of shoe well-known for being exceptionally at ease to wear.

They are distinguished by having a footbed made of cork in addition to their wooden construction.

The cork footbed is often among the most comfortable footbeds available, making it an excellent choice for anyone who struggles with foot fatigue.

The Birkenstock firm produces several different kinds of footwear, including sandals, boots, and clogs.

Because the Birkenstock name is so closely associated with superior craftsmanship and coziness, I couldn’t wait to try these sandals.

Walking in these sandals is noticeably different from walking in my ordinary shoes, and I could see the change as soon as I put them on.

The sandals made by Birkenstock immediately earned a reputation for comfort, support, and durability, which contributed to the brand’s meteoric rise to prominence on a global scale.

Birkenstock shoes are both fashionable and comfortable, and they come in a variety of designs ranging from timeless to on-trend patterns.



The Complete Guide to Birkenstock Return Policy

Birkenstock Return Policy

Purchasing footwear may be difficult, particularly when done via an online retailer like an Online store.

You are perfectly within your rights to return the item if you find that it does not fit well or discover that it is damaged.

This article might assist you in understanding the Birkenstock return policy if you have just bought footwear from Birkenstock.

What you do need to Know Regarding the Birkenstock Exchange and Birkenstock return policy

It is impossible to return shoes bought on the official Birkenstock website to a Birkenstock shop or an authorized merchant; you will need to return your shoes online.

You are not responsible for any fees associated with the return of footwear and accessories.

The only two requirements are that they are and that they are.

Condition and packing from the time of the first purchase

Returnable within the first thirty days after delivery

Following the completion of the company’s inspection of your return, they will provide a credit for the amount of the product purchased to the form of payment that was originally used. The refund processing typically takes between two and three weeks to complete.

You may reach customer care at Birkenstock by calling (844) 505-4055 or sending an email to [email protected] if you want to replace an item you have purchased from them.


How to Return Your Pair of Birkenstocks

Birkenstock Return Policy

If you purchased your Birkenstock footwear online, you would need to submit a return request via the official website to get a refund.

You may reach the firm’s customer care department through any of the available channels to make in-store purchases.

Instructions for Making a Return Request if You Purchased the Shoes Online

If you purchased Birkenstock shoes on the internet, you might return them by following these steps:

  • Please see the page devoted to returns on the official website.
  • Enter your order number here.
  • You then have to enter your email address
  • Then select the Start button


Instructions for Making an Email Request to Return an Item

  • To return an item purchased in a physical shop, you must first submit a return request to the company’s customer care department by email.
  • You are going to need to:
  • Firstly you need to Compose a formal email.
  • Please explain the reason for the return.
  • Include your name and a way to reach you.
  • Send an email to either the [email protected] or the [email protected] addresses (depending on where you made the purchase)


Instructions for Making a Return Request via Telephone

You may submit a return request by calling the Birkenstock customer service department if you’d rather have a conversation over the phone.

Take note of the following instructions:

  • Dial (New York shop) 646-850-6940 or (Los Angeles store) 310-310-8448 (California store)
  • I was hoping you could give me some background on why you’re calling.
  • Give the representative of the customer care department the information that they need.
  • The Procedures to Follow When Making a Return Request in Person
  • You also can make a return request in person if you so want.
  • Proceed in the following manner:
  • Pay a visit to the shop from where you purchased the shoes.
  • Bring the items with you and give any staff member an explanation as to why you want to return them.
  • Give them any information that they could want, and they will take it from there.


The Birkenstock return policy and exchanges.

The following is what the company’s return policy entails:

  • Products returned must not have been worn: wiped down with a moist, gentle cloth after cleaning.
  • Hang to dry.
  • Under the terms of the return policy, a shoe that has been worn or wet will not be accepted.
  • A fixed restocking fee of $5 will be assessed to the client for any returns that are returned to Birkenstock without the original packaging.
  • The website has a straightforward procedure for handling returns.
  • You are not required to ship anything back to the seller, nor are you required to return the item in the same condition that it was received in. You need to return the item to the seller within seven days of receiving it.
  • The conditions that must be met to purchase items from Birkenstock-


The following are the conditions that must be met for things to be returned to the Birkenstock website:

  • The merchandise must have been acquired through the online store.
  • The product must be in the same condition and packing as when it was first sold.
  • Unworn indicates that the goods have never been tried on or worn.
  • This covers items that have been worn both inside and outside the home and those that have been worn in between the two.
  • These items also include those that have been given a wash. For instance, if a product has been worn inside a shoe, the shoe cannot be returned since the product is no longer in its original state. This is because the product has been used within the shoe.
  • The item should not exhibit any signs of wear, nor should it have been used or damaged.
  • It is required that the goods retain their original price tag to be sold.


You must satisfy all of the following requirements to return a purchase to the Birkenstock website:

  • You need to provide a receipt or other evidence of purchase from the store where you purchased to use the goods.
  • It would help if you had the original permit from the shop where you bought the merchandise.
  • It is required that you have an interest in their original package.
  • You are required to have the product in its unopened and unused state.


Birkenstock offers a wide range of products:

The business turned 175 years old in 2014. From making wooden shoes 175 years ago to having four sites across the globe and more than 30 years of expertise in the sandal business today, Birkenstock has come a long way. Birkenstocks are both timeless and fashionable.

Birkenstock is known for making sandals, but they also make other shoes, including boots and clogs. In addition to the most well-known shoe brands, it keeps you up to date on the most recent fashions and designs. Additionally, Birkenstock has become a pioneer in manufacturing environmentally friendly materials, such as cork and recycled rubber, in the industry. The Birkenstock line-up has something for everyone, from classic styles to cutting-edge innovations.

However, besides its well-known slip-on sandals, this brand also produces a wide range of other shoes, including boots, clogs, and wedges.


Frequently Asked Questions

Below we share some FAQs related to the question of “Birkenstock Return Policy”

How do I return something to Birkenstocks?

If you’re not satisfied with your purchase, Birkenstocks will accept returns of unworn merchandise within 30 days of delivery for a full refund. Refunds will be credited to the original method of payment. Shipping and handling charges are non-refundable.

To make a return:

  1. Start by finding your order in the “My Account” section of the website.
  2. Once you’ve found your order, click on the “Return Item” button next to the item you’d like to return. You’ll then be prompted to select a reason for your return and whether you’d like a refund or exchange.
  3. Submit your return request and wait for an email confirmation from Birkenstocks.

Once your return is received and inspected, Birkenstocks will process your refund or exchange and send you an email notification. Please note that it can take ten business days for refunds to appear on your credit card statement.


Is it possible to return things purchased online?

Regardless of whether you acquired your goods in a store or online, the firm offers flexible return policies that allow you to return them. There are a few things to keep in mind when returning an item you purchased online.

First, you’ll need to have your order confirmation or shipping confirmation handy, as you’ll need the order number included in that document. Without the order number, the company won’t be able to process your return.

Secondly, depending on the company’s return policy, you may have to pay for return shipping. Check the procedure before starting your return, so you’re not caught off-guard by any unexpected fees.

Finally, most companies require that returns be in original condition – meaning unopened, unused, and undamaged. If you try to return an item that doesn’t meet those criteria, the company may reject your return or charge a restocking fee.


During the first month of ownership, may I request an exchange?

All Birkenstock items come with a lifetime warranty. Your Birkenstocks will be replaced for free if you have an issue with them during the first year of ownership if you notify the business.

Have you tried their products?

Customers recognize Birkenstock for its quality and comfort, and long-lasting durability.



Birkenstock goods are distributed in more than 50 countries and have a good Birkenstock Return Policy making the North Carolina factory one of the company’s biggest production operations.

Over 2.5 million pairs of shoes and 6 million pairs of sandals are produced in North Carolina each year for all of the company’s brands.

Birkenstock is a company that produces high-quality shoes and sandals.

Their products are distributed in over 50 countries, making them one of the biggest production operations in the world.

If you need to return an item to Birkenstock, your first step should be to contact their customer service department.

They will walk you through the return procedure and help you find a solution if your purchase is not returnable.

You have several alternatives if you want to return an item to for a refund.

Contacting Birkenstock’s customer service department should be your first step.

They will walk through your return procedure, and if your purchase is not returnable, they’ll be able to assist you in finding a solution.


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