Game Return Policy in 2024 (Return Guide)

Game is a British company that retains video games.

After purchasing any video game from Game, if you feel you made a wrong decision.

Don’t worry; you can easily return products by knowing the Game Return Policy.

Terry Norris and Bev Ripley set up this company in 1992 in the name of Rhino Group.

It is headquartered in Basingstoke, United Kingdom.

Contents

What is the Game Return Policy?

The Game offers the customers a one-year warranty with all products they have purchased but with manufacturing defects.

If you detect a fault within one year of using it, you may return or exchange your product and get your money back or get a replacement as per availability.

As per the Game Return Policy, an online purchase must be returned via post to Game within 28 days from the delivery date.

An in-store purchase is only to be returned within 28 days from the purchase date.

How to return a Game Product Online (UK)?

If you want to return a Game product online, you will get 28 days from the delivery date to return your product.

You must have valid proof of purchase, like an online dispatch note or reward card record, to qualify for a refund or exchange.

You must return the product in its original condition, meaning it must be unused and unopened.

You must pack the product in its original packaging and all the components.

Read– Garage Return Policy, Dynamite Return Policy

How to Return a Game Product In-store (UK)?

If you want to return a Game product in-store UK, you will get 28 days from the date of purchase to return your package.

You have to follow the forming conditions:

● The return must be initiated within 28 days of purchase.

● You must provide proof of purchase, like a receipt, reward card record, bank statement, or credit card statement.

● The product must be kept unopened and used so that you can return it in its original condition.

● You need to return all the components you received with your package.

Game Return Policy for Gift card

The game return policy does not apply to get a refund or exchange of gift cards.

How to return any product that falls under the Game Return Policy?

You must initiate a return in-store if you purchased a Game Store product.

If you have purchased a product online, you need to post back the item at the following address:

Returns Department – Game Retail Limited

Unity House, Telford Road

Basingstoke

Hampshire

RG21 6YJ

You must take proof of postage from the post office.

For online returns, you must provide the order number, the reason for the return, and whether you want a refund or a replacement.

Read– Houzz Return Policy, Ssense Return Policy

Does Game Collect Your Personal Data for Fraud Prevention?

Yes, Game collects your data for fraud prevention.

As soon as you visit a store to return your product, they will ask you to provide some particular information about you to process your return as per the Game Return Policy.

All the information is collected and processed as per their privacy policy which can be easily found at www.game.co.uk/privacy-policy.

In What conditions does the Game Pay your Cost of returns?

The Game pays the cost of returns under the following conditions:

● If you have received a product or digital content faulty or misdescribed.

● If you are breaking the contract after hearing about the upcoming change to the products or digital content.

● If there was an error in the pricing description, a delay in delivery because of events that are not under the company’s control, or you want to claim your legal right if they have done something wrong.

In What conditions do I need to pay for my returns?

You will have to pay for your returns under the coloring conditions:

● If the value of the product decreases due to your mishandling.

● If you do not return every component, that will reduce the value in case it is damaged or returned with missing components.

● If you are returning a product purchased in a discounted or promotional offer.

● If they give you a refund before inspecting the products and later find that you have mishandled the product, you will have to pay the appropriate amount.

● If you take the delivery within 3-5 days, it will require a cheaper delivery cost, and for delivery within 24 hours, you have to pay a high amount. But they will refund you only the cheaper cost for both cases.

When will I get my refund from the Game?

You will get your refund from the Game within 14 business days of receiving your return package to Game.

Conclusion

So, we have given you a detailed description of the Game return policy.

You must read this article very well to know this return policy if you plan to buy a product from Game.

Read– Reitmans Return Policy, Sephora Return Policy

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Blake

My Name is Blake. Owner of this Blog. I Love to write and Talk about Business and Finance related information. Through This Blog, I try to solve some Business & Finance Related Queries.