After purchasing any product from American women’s retail chain Torrid. If you realize that you are not satisfied with your Purchase. You can easily return it by knowing the Torrid Return Policy.
The Torrid Return Policy is potential enough to handle all the customers’ demands regarding their returns. The customers feel really happy to get such an outstanding and flexible return policy from Torrid.
- 1 What is the Torrid Return Policy?
- 1.1 Torrid Return Policy Return Conditions?
- 1.2 Torrid Return Policy return by Mail for Torrid?
- 1.3 How to make a return to the Torrid store?
- 1.4 Are Torrid Charges for the return shipping fee?
- 1.5 I Purchase by using GPay, Paypal, and Apple Pay. Can I get a refund?
- 1.6 What Torrid Products are non-returnable?
- 1.7 Conclusion
What is the Torrid Return Policy?
Torrid helps the customers to return or exchange their products on or before 60 days. The return timeframe starts from the purchase date mentioned on your store receipt or packing slip.
Your return product must be unworn and unused as per their Return policy. You must maintain the timeframe if you want to get a full refund.
Torrid Return Policy Return Conditions?
The return conditions for Torrid return are as follows:
● You have to initiate a return on it before 60 days from the original purchase date mentioned on your receipt or packing slip.
● If you want to replace an item with a different color or size, you are requested to make the purchase as soon as possible before it becomes out of stock.
● If you have received damaged or missing items, you need to contact customer service to get the best possible assistance.
● You must remember that you will be responsible for paying a $6.00 return shipping fee.
● You must wait for 1-2 weeks until your return is processed.
● If you want to return a product purchased using Klarna, Apple Pay, or Google Pay, you must only return it by mail. They are not eligible to be returned in stores.
● The online orders purchased with PayPal are now allowed to be returned to U.S. stores.
Torrid Return Policy return by Mail for Torrid?
If you want to return a product by mail for Torrid, you must remember that VIP members from within the 48 contiguous states are eligible to get free returns.
The VIP members outside the 48 contiguous states, A.K., HI, PR, and all other U.S. territories, will be offered a $20 reward, which will be credited to their account.
The non-VIP members within the 48 contiguous states must pay a $6.00 shipping fee, which will be dedicated to their final refundable amount.
The members outside the 48 contiguous states, A.K., HI, PR, and all other U.S. territories, must pay all return shipping charges.
How to make a return to the Torrid store?
If you want to return a product to a store, you have to follow the steps that are mentioned below:
● First, you have to find your nearest store location.
● Then, you must take the item you want to return to the store along with your receipt or packing slip as proof of purchase.
● Then you have to go and speak to their store associate. They will help you to process your return as soon as possible.
Are Torrid Charges for the return shipping fee?
Yes, Torrid charges for the return shipping fee. Only the VIP members of 48 contiguous states are eligible to get free returns. The non-VIP members have to pay a $6.00 return shipping fee deducted from their final refundable amount.
I Purchase by using GPay, Paypal, and Apple Pay. Can I get a refund?
Yes, you can get a refund if you have purchased by using GooglePay, PayPal, or Apple Pay. You must return the GPay and Apple Pay purchases by mail, not in-store. Paypal purchases can be returned by mail and in-store in the U.S.
What Torrid Products are non-returnable?
The following Torrid products are non-returnable:
● The products you have not purchased at Torrid.com or a Torrid Store.
● If you do not have a Torrid store receipt or a packing slip for the item you want to return.
● If you have removed tags from the product or the product does not have the original packaging like a shoe box.
● The clearance items or items designated with the final sale.
● Washed or worn items, accessories like earrings and cosmetics, intimate like panties and lingerie sets, and clothing like tights are not eligible to be returned for hygienic reasons. They are considered to be final sales.
● Gift card purchases are final sale items.
● For e-Gift Card Returns: You can request a cancellation refund on purchasing an e-Gift card scheduled for a future delivery date. You need to contact CashStar Customer Support for a refund.
We have tried to give you all the information about the Torrid Return Policy. If you plan to buy something from Torrid, you must go through this article well. This will help you to avoid future inconveniences.