Gorjana Return Policy in 2024 (Online, Damage Items)

At Gorjana, for return, you have to send the item back to the company within the first 30 days of purchase.

The product has to be in good condition and unworn to make it a successful return.

Also, you should use the Gorjana pre-paid return label property to avoid any delay.

And for the convenience of the customers at Gorjana, customers who purchase jewelry from the Gorjana store can also send their items back to the company online.

For that, contact [email protected] and provide your order number, address, etc.

Then the company will send you a pre-paid return label for your order.

Recently Gorjana has become a famous spot to purchase affordable gold-plated jewelry.

And as their products are quite stylish and have a huge range of options, like necklaces, bracelets, etc.

That’s why they are always in demand. This brand was first established in 2004, and day by day, its market is increasing.

That’s why to provide proper services, Gorjana also has a great return policy.

So, that’s why it’s important to know about Important information about Gorjana’s return.

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Gorjana Return Policy

When you order something from Gorjana and want to return the product on time within 30 days, the process is easy.

And for the jewelry return, there are two ways available one is at the store, and another is for the website.

So waste your convenience, you can choose any method, but still, if you have doubts, you can contact Gorjana customer service at (866) 829-0030 or at [email protected]

So, to return your product at the Gorjana store,

Visit your nearest Gorjana store
There, tell the employee that you want to return your Gorjana jewelry.
After that, provide your original purchase receipt of your item.
Then the Gorjana will verify your product thoroughly for the quality check.
And when it’s done, then, you can successfully return or exchange your Gorjana item.

And if you want to return the Gorjana jewelry online, then,

Open the Gorjana official website and log in to your profile.
Then there, find their online return portal
After that, select the item you want to return and download the pre-paid return shipping level of your purchased Gorjana item.
After that, pack the Gorjana jewelry thoroughly for return and stick the label at the top or side of the package.
Then follow the instructions mentioned on the Gorjana website.

Besides that, you can also return your Gorjana item from the Instagram app.

You have to request a return at the app, and they will provide you a pre-paid return shipping label at your email ID.

Gorjana return Policy for Damage items

Gorjana delivery of damaged items to the customer is very rare.

As the Gorjana jewelry is quite small in size, that’s why they can easily pack the item as safely as possible.

But still, after that, if any customers receive a damaged item from Gorjana, return it to the company and receive a full refund.

If the Gorjana product damage is caused by the customer, in that case, Gorjana can’t accept that product for return.

And will send the item back to the owner. But if the Gorjana item has a warranty, in that case, Gorjana can replace it.

Also, you can use the Gorjana free jewelry repair service if you want.

And still, if you are facing any issues, in that case, you can contact Gorjana customer service by calling at the number (866) 829-0030.

What products does Gorjana not accept as a return?

At Gorjana, you can easily return any item you purchase from the Gorjana company.

Gorjana sells lightweight gold and other material jewelry all over the United States.

That’s why customers can send their product back to the company whenever they feel the need because of the warranty.

It can be for repair or replacement. But at the first stage, if any customer wants to return Gorjana, then they can within the first 30 days of order purchase.

But if the product is a personalized item, in that case, the company can’t accept any personalized Gorjana items for return.

Apart from that returning any Gorjana product to the company is possible.

Does Gorjana have a free return?

Yes, at Gorjana, the free product return service is available.

After purchasing beautiful pieces of jewelry from Gorjana for yourself or gifting purpose, when you find out that there are some issues and you have to return that product to the company, well, that time moment already make people sad.

And that’s why to keep the return system at Gorjana as convenient as possible for the customers; you can download pre-paid return labels from the website.

And after that, send your product back to the company.

How much time will it take to get a refund from Gorjana?

After sending that jewelry back to Gorjana, it generally takes Gorjana 1 to 3 weeks to complete the refund process.

When a customer returns something to the Gorjana company, it goes through proper checking to see if the returned jewelry is in good and unused condition.

And after that, Gorjana starts processing the refund if everything is fine.

But there is also a chance that the customers will get Gorjana store credit as a refund.

So if anything happens like this, you should contact Gorjana customer service.

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Blake

My Name is Blake. Owner of this Blog. I Love to write and Talk about Business and Finance related information. Through This Blog, I try to solve some Business & Finance Related Queries.